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Senior Manager, Digital Creative - Careers at PetSmart

PetSmart

Senior Manager, Digital Creative - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

PetSmart's Customer Experience (Marketing) team crafts personalized, data-driven experiences for pet parents, blending expertise, love, and innovation across Marketing, Creative, Communications, and Loyalty & CRM. Join our Phoenix Home Office in a collaborative hybrid environment (4 days in-office, 1 flex remote day) where teamwork fuels success and pet passion thrives.

Role Overview

As Senior Manager, Digital Creative, you'll lead a high-performing in-house team owning digital outcomes with creative authority and operational accountability. Blend hands-on design, AI-forward innovation, and leadership to deliver exceptional work across web, app, email, and animation—elevating PetSmart's brand at scale.

Key Responsibilities

  • Lead end-to-end digital creative from concept to deployment, ensuring quality and timelines.
  • Mentor 2-5 creatives, balancing hands-on work with coaching.
  • Champion AI tools and processes to boost efficiency without sacrificing quality.
  • Partner cross-functionally, present to executives, and provide art direction.
  • Stay ahead of trends, solve problems proactively, and act as Creative Director proxy.

Experience & Skills

Seek proactive leaders with 8+ years creative experience (4+ leading teams), strong digital storytelling, AI obsession, and calm under pressure. You excel in fast-paced retail, communicate confidently, and bring pet-loving energy to every project.

Benefits

Enjoy hybrid flexibility, competitive pay, full health/pet insurance, 401(k) matching, PTO, and a culture of continuous improvement. Shape the future of pet retail with heart and innovation.

Locations

  • Phoenix, Arizona, United States

Salary

Estimated Salary Rangehigh confidence

140,000 - 180,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Digital creative leadership (web, app, email, animation)intermediate
  • AI-enabled tools and workflow optimizationintermediate
  • Team management and mentorship (2-5 creatives)intermediate
  • Art direction for photo/video productionintermediate
  • Creative strategy and brand storytellingintermediate
  • Stakeholder presentation and communicationintermediate
  • UX/UI trends and digital innovationintermediate
  • Project management and operational disciplineintermediate

Required Qualifications

  • 8+ years creative experience (in-house or agency preferred) (experience)
  • 4+ years leading creative teams (experience)
  • Proven success as Creative Senior Manager or Associate Creative Director (experience)
  • Expertise in digital craft, AI tools, and emerging technologies (experience)
  • Passionate pet lover with retail marketing experience (experience)

Responsibilities

  • Lead digital creative delivery across web, app, email, animation, and special projects
  • Own creative quality, consistency, on-time delivery, and risk mitigation
  • Mentor and allocate work for team of 2-5 creatives
  • Champion AI tools, streamline workflows, and drive process improvements
  • Partner with Marketing, eCommerce, and Creative Operations; present to executives
  • Provide art direction and act as Creative Director proxy

Benefits

  • general: Hybrid work: 4 days in-office at Phoenix Home Office + 1 flex remote day
  • general: Collaborative, pet-loving culture with focus on innovation and growth
  • general: Comprehensive health, dental, vision, and pet insurance benefits
  • general: 401(k) matching, paid time off, and professional development opportunities
  • general: Teamwork-driven environment fostering connection and success

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PetSmart logo

Senior Manager, Digital Creative - Careers at PetSmart

PetSmart

Senior Manager, Digital Creative - Careers at PetSmart

full-timePosted: Feb 3, 2026

Job Description

Why Join PetSmart

PetSmart's Customer Experience (Marketing) team crafts personalized, data-driven experiences for pet parents, blending expertise, love, and innovation across Marketing, Creative, Communications, and Loyalty & CRM. Join our Phoenix Home Office in a collaborative hybrid environment (4 days in-office, 1 flex remote day) where teamwork fuels success and pet passion thrives.

Role Overview

As Senior Manager, Digital Creative, you'll lead a high-performing in-house team owning digital outcomes with creative authority and operational accountability. Blend hands-on design, AI-forward innovation, and leadership to deliver exceptional work across web, app, email, and animation—elevating PetSmart's brand at scale.

Key Responsibilities

  • Lead end-to-end digital creative from concept to deployment, ensuring quality and timelines.
  • Mentor 2-5 creatives, balancing hands-on work with coaching.
  • Champion AI tools and processes to boost efficiency without sacrificing quality.
  • Partner cross-functionally, present to executives, and provide art direction.
  • Stay ahead of trends, solve problems proactively, and act as Creative Director proxy.

Experience & Skills

Seek proactive leaders with 8+ years creative experience (4+ leading teams), strong digital storytelling, AI obsession, and calm under pressure. You excel in fast-paced retail, communicate confidently, and bring pet-loving energy to every project.

Benefits

Enjoy hybrid flexibility, competitive pay, full health/pet insurance, 401(k) matching, PTO, and a culture of continuous improvement. Shape the future of pet retail with heart and innovation.

Locations

  • Phoenix, Arizona, United States

Salary

Estimated Salary Rangehigh confidence

140,000 - 180,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Digital creative leadership (web, app, email, animation)intermediate
  • AI-enabled tools and workflow optimizationintermediate
  • Team management and mentorship (2-5 creatives)intermediate
  • Art direction for photo/video productionintermediate
  • Creative strategy and brand storytellingintermediate
  • Stakeholder presentation and communicationintermediate
  • UX/UI trends and digital innovationintermediate
  • Project management and operational disciplineintermediate

Required Qualifications

  • 8+ years creative experience (in-house or agency preferred) (experience)
  • 4+ years leading creative teams (experience)
  • Proven success as Creative Senior Manager or Associate Creative Director (experience)
  • Expertise in digital craft, AI tools, and emerging technologies (experience)
  • Passionate pet lover with retail marketing experience (experience)

Responsibilities

  • Lead digital creative delivery across web, app, email, animation, and special projects
  • Own creative quality, consistency, on-time delivery, and risk mitigation
  • Mentor and allocate work for team of 2-5 creatives
  • Champion AI tools, streamline workflows, and drive process improvements
  • Partner with Marketing, eCommerce, and Creative Operations; present to executives
  • Provide art direction and act as Creative Director proxy

Benefits

  • general: Hybrid work: 4 days in-office at Phoenix Home Office + 1 flex remote day
  • general: Collaborative, pet-loving culture with focus on innovation and growth
  • general: Comprehensive health, dental, vision, and pet insurance benefits
  • general: 401(k) matching, paid time off, and professional development opportunities
  • general: Teamwork-driven environment fostering connection and success

Target Your Resume for "Senior Manager, Digital Creative - Careers at PetSmart" , PetSmart

Get personalized recommendations to optimize your resume specifically for Senior Manager, Digital Creative - Careers at PetSmart. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Senior Manager, Digital Creative - Careers at PetSmart" , PetSmart

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Jobs in PhoenixHiring in ArizonaPetSmartDigital CreativeCreative LeadershipRetailPet Services

Answer 10 quick questions to check your fit for Senior Manager, Digital Creative - Careers at PetSmart @ PetSmart.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.