ROLE SUMMARY:

This role is responsible to manage and coordinate a seamless program for Promotional Materials and Samples operations in India. Mainly Supports the compliant distribution of Promotional Materials and Samples (also called Starters) through Sales Reps and Direct to HCPs, maintains oversight and monitors the operational consistency of Promotional Materials and Samples distribution.

ROLE RESPONSIBILITIES

• Responsible and Accountable for overseeing end‑to‑end Promotional Material channel delivery and Sample operations, including physical and direct‑to‑physician distribution.
• Manage the Distribution and Warehouse vendor to enhance effectiveness and cost efficiency of operations.
• Support the execution of strategic initiatives related to Promotional Materials and Sampling.
• Achieve compliance with SOP for allocation and distribution of Promotional Materials and Sampling
• Prioritization of delivering meeting materials, New launch materials, Cold Chains inputs and Samples to maximize business value for Pfizer.
• Manage coordination of vendors and Pfizer’s logistics center to ensure end-to-end processing of Promotional Material orders and ensure they meet Pfizer requirements for efficient, effective, and compliant deliveries.
• Responsible for working closely with distribution vendors to ensure timely dispatch of promotional materials and samples.
• Ensure all direct to HCP Promotional Materials and sample requests are successfully delivered to HCPs.
• Partner with business stakeholders (BUs, brand teams, Business Partners) to ensure the effectiveness of Promotional Material channel delivery operations.
• Identify and resolve day-to-day operational issues related to Promotional Material channel delivery and sampling programs.
• Partner with Pfizer Digital and Vendors on Promotional Material and sample system enhancements, issues, testing, etc.
• Responsible to ensure training to Marketing team, Warehouse team and Field force on Sample global policies.
• Maintain all records and documents to comply with Pfizer Audit requirements.
• Accountable for mapping the CFC structural changes with the Digital platform to ensure efficient and compliant deliveries of the Promotional Material and Sample consignments.

BASIC QUALIFICATIONS

•  Graduate required.
• 3+ years of pharmaceuticals experience in functions like marketing channel delivery or commercial operations or other similar environments will be preferred.
• Experience including collaboration with cross-function teams.
• Proven track record of delivering business performance.
• Demonstrated history of leading innovation/transformation
• Drive for excellence
• Delivery of exceptional customer services and experiences
• Strong project management and prioritization skills with the ability to influence teams.
• Strong analytical capabilities and prior project management skills, including strategy execution and implementation of projects.
• Strong vendor management skills, including the ability to ensure the vendors meet all SLAs and contractual agreements.
• Familiarity with sample compliance regulations
• Proven track record of executing operations and solving operational problems.
• Ability to effectively use corporate applications/tools.
• Experience with developing/maintaining electronic systems/applications.
• Ability to manage against tight deadlines while maintaining accuracy and keen attention to detail.

  
Work Location Assignment: Hybrid

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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