About Cardinal Health

Cardinal Health is a global, integrated healthcare services and products company connecting people, data, and technology to improve health outcomes. With a presence across the United States and beyond, Cardinal Health supports pharmacies, hospitals, and patients through innovative solutions in pharmaceutical distribution, specialty pharmacy services, and medical supply chain management. Our MMS Solutions division, based in LaVergne, Tennessee, specializes in serving nephrology physician offices and clinics with full-service, closed-door specialty pharmacy operations. We dispense renal-specific medications, nutritional products, and ancillary supplies directly to patients' homes, ensuring seamless care delivery.

Role Overview

The Pharmacy Technician (Individualized Care Coordinator) position at Cardinal Health's Specialty Pharmacy in LaVergne, TN, is a hybrid role offering a Monday-Friday schedule from 9:00 AM to 5:30 PM. After training, enjoy flexibility with 3 days in-office and 2 days work-from-home. This entry-to-mid-level role focuses on delivering exceptional customer care to nephrology patients, caregivers, and clinicians. Ideal for detail-oriented professionals with pharmacy tech registration in Tennessee, the position pays an anticipated hourly range of $18.90 to $24.30, determined by experience, location, and internal equity. No bonus eligibility, but comprehensive benefits await.

Key Responsibilities

In this vital role, you'll handle moderate to high call volumes while providing pleasant, professional communication. Key duties include inputting patient data accurately into the pharmacy information management system, resolving inquiries efficiently, and contributing to team efforts. You'll maintain strict adherence to HIPAA, Board of Pharmacy, and federal/state regulations. Expect routine assignments requiring basic problem-solving, with guidance from policies and supervisors on complex issues. Your professional demeanor and positive attitude will support a collaborative environment dedicated to patient-centered care.

Daily Tasks Breakdown

• Effectively manage incoming calls from patients and providers.
• Ensure precise data entry and record-keeping.
• Collaborate with team members for optimal results.

Qualifications & Requirements

To succeed, candidates must be registered as a pharmacy technician in Tennessee—a non-negotiable requirement. Preferred qualifications include National PTCB Certification, call center experience, a High School Diploma or GED, and two years of college or relevant work experience. Strong verbal and written communication skills are essential, along with initiative, time management, organizational abilities, and a professional attitude. Proficiency in Microsoft Office Suite and quick adaptability to pharmacy systems are key. Willingness to take on additional duties, function as a team player, and undergo vendor credentialing may be required. This role suits those applying basic job skills to standard tasks under general direction.

Benefits & Perks

Cardinal Health prioritizes employee well-being with a robust benefits package. Enjoy medical, dental, and vision coverage; paid time off; and a 401k savings plan. Additional perks include Health Savings Accounts (HSA), Flexible Spending Accounts (FSAs), short- and long-term disability coverage, paid parental leave, and access to wages before payday via myFlexPay. Work-life resources and healthy lifestyle programs round out the offerings, supporting your health and financial security in a hybrid work model.

Career Growth

Cardinal Health fosters professional development through hands-on training, mentorship, and opportunities to advance within our specialty pharmacy and broader healthcare network. Starting as an Individualized Care Coordinator builds foundational skills in patient care coordination, compliance, and customer service—transferable to higher roles like lead technician, supervisor, or clinical positions. We encourage back-to-work candidates, people with disabilities, those without college degrees, and Veterans to apply, valuing diverse experiences for team success.

Why Join Us

Join a purpose-driven team at Cardinal Health's LaVergne Specialty Pharmacy, where your contributions directly impact nephrology patients' lives. Benefit from a stable, inclusive workplace with hybrid flexibility, competitive pay, and top-tier benefits. Our commitment to diversity, equity, and inclusion creates a supportive culture valuing every voice. With an application window open until January 26, 2026, now's the time to advance your pharmacy career in Tennessee's healthcare hub.

Role FAQs

Q: Is prior certification required? A: Tennessee pharmacy tech registration is required; PTCB is preferred.

Q: What's the work schedule? A: Monday-Friday, 9:00 AM-5:30 PM, hybrid after training.

Q: Are there growth opportunities? A: Yes, with training and paths to supervisory roles.

Q: What benefits stand out? A: Comprehensive health coverage, 401k, PTO, and hybrid work.

Q: How is pay determined? A: Based on location, experience, skills, and internal equity.