Job Title

Clinical Modality Specialist, MR

Job Description

The Clinical Modality Specialist – MRI is responsible for driving business growth and clinical adoption of Philips MRI solutions by integrating advanced clinical expertise with strong commercial acumen. This hybrid role leads customer engagement, optimizes workflow and image quality, and ensures successful adoption of advanced MRI technologies (e.g., BlueSeal, SmartSpeed Precise, Spectral). The specialist acts as a key liaison between clinical and commercial teams, supporting strategic partnerships and reference site development to establish clinical proof points and best practices.

You are responsible for:

• Develop and execute integrated sales and clinical strategies for MRI, based on market trends, customer needs, and competitive landscape, to achieve business and clinical adoption targets.
• Conduct in-depth consultations and workflow assessments with MRI customers to propose customized solutions that optimize patient care, operational efficiency, and image quality.
• Deliver impactful MRI product demonstrations, clinical training sessions, and educational resources to radiologists, technologists, and key stakeholders, ensuring proficient use and clinical adoption of Philips MRI technologies.
• Act as the primary point of contact for customer concerns regarding image quality, proactively monitoring, troubleshooting, and resolving issues to ensure optimal imaging outcomes and high customer satisfaction.
• Analyze MRI clinical workflows and operational procedures to identify inefficiencies and recommend improvements for enhanced application and solution performance.
• Build and maintain strategic relationships with MRI clinicians, administrators, and procurement managers to drive long-term collaboration and reference site development.
• Ensure rigorous adherence to MRI regulatory standards, ethical guidelines, and internal protocols across all sales and clinical activities.
• Prepare and present detailed analyses, reports, and performance metrics on MRI sales activities, clinical adoption, customer engagement, and market trends.
• Collaborate cross-functionally with marketing, product development, and customer support teams to align MRI strategies and ensure a seamless customer experience.
• Continuously evaluate and optimize MRI clinical applications based on user feedback, performance data, and industry benchmarks.
• Guide and develop team members to achieve organizational goals and foster a culture of impact, care, and compliance.

To succeed in this role, you should have the following skills and experience:

• Bachelor’s or Master’s Degree in a relevant field (e.g., Radiologic Technology, Biomedical Engineering, Business Administration, Marketing, Sales Management, or equivalent).

• Minimum 3 years of experience in MRI Clinical Applications, MRI Sales, Business Development, or Sales Support.

• Advanced clinical knowledge and technical expertise in MRI.
• Experience with Philips MRI solutions is highly desirable.
• Strong sales acumen and business development experience in medical imaging.
• Excellent communication, presentation, and stakeholder management skills.
• Experience in customer engagement, workflow optimization, and clinical training for MRI.
• Demonstrated ability to ensure and sustain high customer satisfaction with MRI image quality, including troubleshooting and optimizing imaging protocols.
• Data analysis, market intelligence, and competitor analysis specific to MRI.
• Strategic planning, implementation, and continuous improvement mindset.
• Regulatory compliance and ethical conduct in MRI environments.
• Experience with reference site management and clinical proof point generation in MRI.

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.