As Collections Specialist you will join Philips’ Accounting Operations team. On a daily basis, you will have a chance to manage & organize the collections and dispute management activities according to a clear policy in terms of efficiency (priority setting, to-do lists, shared customers, registration & follow-up) and effectiveness (minimal overdues and disputes).  This function should be performed in close cooperation with the businesses to minimize the outstanding receivables. This position supports the Direct Export market.

Your role:

• Organizing, supporting and developing accounts receivable process,

• Establishes, implements, and maintains an effective overdue control and follow-up program for all customer accounts that are late, overdue, potentially overdue, or written off,

• Executing the collection process for defined customers (e.g. strategic customers)

• Organizing, supporting and developing cash & collection processes,

• Follow up on relevant queries and solving escalations in close cooperation with the sectors,

• Maintaining strong and stable relationships with customers and different stakeholders,

• Reviewing and releasing blocked customer orders,

• Responsible for the compliance of ICS controls.

Our benefits:

• Annual bonus based on performance achieved  

• Private medical care with the option to extend it to family members  

• Benefit System cards  

• Discount for Philips’ products  

• Wide variety of trainings & learning opportunities

• Promotion of a healthy lifestyle in the office

• Employee Assistance Program

You're the right fit if:

• 4-5 years of experience in Collections, AR department

• Fluent English and Romanian (min C1 level)

• Work experience in SAP system

• Analytical skills – very good Excel skills

• Strong communication and customer service skills - phone calls with customers

• Background in F&A, Economics or Business Administration – at least bachelor’s degree will be an asset