Job Title

Global PMS Technology Quality Specialist

Job Description

Job title:
Global PMS Technology Quality Specialist

Your role:

• Oversees RPA (Robotic Process Automation) and AI activities for functions and business units supported within Quality Enterprise Services, ensuring reliable automation performance and alignment with process improvement objectives.
• Ensures the timely delivery of essential features and functionalities by contributing to the definition, prioritization, and documentation of software use cases, user stories, and requirements that support product value and customer needs.
• Collaborates closely with IT partners, project managers, and cross-functional teams to establish clear program objectives, support sprint planning, define project milestones, and manage enhancements within the application change and improvement backlog.
• Contributes to improvement initiatives and implements change within the domain, applying creativity, lean principles, and sound judgment to resolve diverse and complex challenges effectively.
• Analyzes quality data for reports, validation processes, and continuous improvement initiatives; troubleshoots departmental issues; escalates concerns to management as needed; and may generate metrics and reports for leadership decision-making.
• Executes the organization's comprehensive quality assurance and compliance policies, fosters internal quality awareness, and deploys processes and tools that drive product excellence and customer satisfaction.

You're the right fit if: (4 x bullets max)
1. Experience- 6+years of industry experience prefer in MedTech industry
2. Skills- Data Analysis, Power BI, using AI tools like Philips AI, Copilot, Chat-GPT. I have experience or Strong knowledge in Quality domain specifically looking for ISO standard like 13485 or Risk management.
3. Education- Bachelor's / Master's Degree in Quality Management, Supply Chain Management, Engineering, Science or equivalent.
4. Anything else

• Quality Assurance (QA)
• Quality Management Systems (QMS)
• Continuous Improvement
• Quality Control Inspection
• KPI Monitoring and Reporting
• Auditing Techniques
• Regulatory Requirements
• Technical Documentation
• Logistics & Distribution Compliance
• CAPA Methodologies
• Quality Management Procedures and Methodologies
• Supplier Quality Management
• Risk Management
• Business Acumen

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
Indicate if this role is an office/field/onsite role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.