Job Description Summary:

The service administrator is responsible for handling the service annual report collection and analysis including service working report, parts consumption and price inquiry, then prepare it according to the requirements from customers to better serve our customer and win the business.

Job Responsibilities:

• Collect the annual service report on regular frequency from sales and customers

• Collect service working report and parts consumption cross team internally, then analyze the usage if necessary

• Double check the consistency of the service annual report with the contract, ensure the accuracy of the report

• Prepare and send the final annual report to customers

• Prepare the Sofon of TM project of GCR service of IGT and CT

• Other tasks assigned by the line manager

Minimum required Education:

• Bachelor’s degree

• IT informatics major is preferred

Preferred Skills:

• Automation tool development e.g. RPA or Power automate

• Microsoft Office

• Documentation & Reporting

• Data Analysis & Interpretation