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HR Business Partner, SSC

Pilot Company

HR Business Partner, SSC

full-timePosted: Jan 23, 2026

Job Description

Description

The purpose of this job is to develop, implement and enhance human resource (HR) initiatives that align with organizational goals and deliver a work environment where team members can thrive.

In this role you will: 

  1. Work closely with senior leaders and HR teams to align policies with business objectives to address people challenges and drive meaningful results
  2. Ensure that HR strategies and policies are integrated effectively to meet organizational needs and deliver enterprise initiatives
  3. Provide expert guidance and mentorship to senior leaders to enhance productivity, improve retention and drive team member engagement
  4. Assess and anticipate leader and team member needs across the organization and develop integrated solutions
  5. Create and lead the execution of talent strategies that balance talent and skills and deliver meaningful results
  6. Ensure business continuity through the development of leaders at all levels and the creation and execution of detailed succession plans
  7. Analyze trends and metrics to develop solutions, programs, and policies that eliminate or minimize risk and improve culture
  8. Drive leadership accountability and consistency in the application and execution of discipline across all levels
  9. Serve as subject matter expert and key point of contact for senior leadership on all HR matters
  10. Manage and resolve complex employee relations issues including conducting effective, thorough, and objective investigations
  11. Direct compliance of federal, state, provincial, and company HR policies and regulations (e.g., Wage and Hour, FMLA, FLSA, ADA, EEO)
  12. Maintain internal control environment in accordance with Sarbanes-Oxley

This position is reporting to Amanda

Qualifications

  • Bachelor’s degree in business administration or human resources management required
  • Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) certification preferred
  • Minimum five years’ experience in employee relations, talent management and talent acquisition preferred
  • Intermediate Microsoft Office skills
  • Interpersonal and relationship building skills
  • Strong decision making, problem solving, and judgment skills
  • Strong written and verbal communication skills
  • Ability to remain objective and use tact to resolve team member issues
  • Ability to think strategically
  • Internal networking and teamwork
  • Ability to courageously negotiate, influence others and challenge assumptions
  • Team building skills
  • Demonstrate integrity and ethical behavior

* Travel required up to 50% *

Additional Information

•    Nation-wide Medical Plan/Dental/Vision
•    401(k) Flexible Spending Accounts
•    Adoption Assistance
•    Tuition Reimbursement
•    Weekly Pay

#LI-EM1

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Locations

  • 5508 Lonas Drive, Knoxville, Tennessee, United States

Salary

Estimated Salary Rangemedium confidence

35,000 - 55,000 USD / yearly

Source: ai logic estimate

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Intermediate Microsoft Officeintermediate
  • Interpersonal and relationship buildingintermediate
  • Decision makingintermediate
  • Problem solvingintermediate
  • Judgmentintermediate
  • Written and verbal communicationintermediate
  • Strategic thinkingintermediate
  • Internal networking and teamworkintermediate
  • Negotiationintermediate
  • Influenceintermediate
  • Challenge assumptionsintermediate
  • Team buildingintermediate

Required Qualifications

  • Bachelor’s degree in business administration or human resources management (experience)
  • PHR or SPHR certification preferred (experience)
  • Minimum five years’ experience in employee relations, talent management and talent acquisition preferred (experience)
  • Ability to remain objective and use tact (experience)
  • Demonstrate integrity and ethical behavior (experience)
  • Travel required up to 50% (experience)

Responsibilities

  • Develop, implement and enhance HR initiatives
  • Align policies with business objectives
  • Address people challenges and drive results
  • Integrate HR strategies and policies
  • Provide guidance and mentorship to senior leaders
  • Enhance productivity, retention and engagement
  • Assess and anticipate needs and develop solutions
  • Create and lead talent strategies
  • Develop leaders and succession plans
  • Analyze trends and metrics to develop solutions, programs, policies
  • Drive leadership accountability and discipline
  • Serve as HR subject matter expert
  • Manage and resolve employee relations issues and investigations
  • Direct compliance with HR policies and regulations (Wage and Hour, FMLA, FLSA, ADA, EEO)
  • Maintain Sarbanes-Oxley internal controls

Benefits

  • general: Nation-wide Medical Plan/Dental/Vision
  • general: 401(k)
  • general: Flexible Spending Accounts
  • general: Adoption Assistance
  • general: Tuition Reimbursement
  • general: Weekly Pay

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Pilot Company logo

HR Business Partner, SSC

Pilot Company

HR Business Partner, SSC

full-timePosted: Jan 23, 2026

Job Description

Description

The purpose of this job is to develop, implement and enhance human resource (HR) initiatives that align with organizational goals and deliver a work environment where team members can thrive.

In this role you will: 

  1. Work closely with senior leaders and HR teams to align policies with business objectives to address people challenges and drive meaningful results
  2. Ensure that HR strategies and policies are integrated effectively to meet organizational needs and deliver enterprise initiatives
  3. Provide expert guidance and mentorship to senior leaders to enhance productivity, improve retention and drive team member engagement
  4. Assess and anticipate leader and team member needs across the organization and develop integrated solutions
  5. Create and lead the execution of talent strategies that balance talent and skills and deliver meaningful results
  6. Ensure business continuity through the development of leaders at all levels and the creation and execution of detailed succession plans
  7. Analyze trends and metrics to develop solutions, programs, and policies that eliminate or minimize risk and improve culture
  8. Drive leadership accountability and consistency in the application and execution of discipline across all levels
  9. Serve as subject matter expert and key point of contact for senior leadership on all HR matters
  10. Manage and resolve complex employee relations issues including conducting effective, thorough, and objective investigations
  11. Direct compliance of federal, state, provincial, and company HR policies and regulations (e.g., Wage and Hour, FMLA, FLSA, ADA, EEO)
  12. Maintain internal control environment in accordance with Sarbanes-Oxley

This position is reporting to Amanda

Qualifications

  • Bachelor’s degree in business administration or human resources management required
  • Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) certification preferred
  • Minimum five years’ experience in employee relations, talent management and talent acquisition preferred
  • Intermediate Microsoft Office skills
  • Interpersonal and relationship building skills
  • Strong decision making, problem solving, and judgment skills
  • Strong written and verbal communication skills
  • Ability to remain objective and use tact to resolve team member issues
  • Ability to think strategically
  • Internal networking and teamwork
  • Ability to courageously negotiate, influence others and challenge assumptions
  • Team building skills
  • Demonstrate integrity and ethical behavior

* Travel required up to 50% *

Additional Information

•    Nation-wide Medical Plan/Dental/Vision
•    401(k) Flexible Spending Accounts
•    Adoption Assistance
•    Tuition Reimbursement
•    Weekly Pay

#LI-EM1

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Locations

  • 5508 Lonas Drive, Knoxville, Tennessee, United States

Salary

Estimated Salary Rangemedium confidence

35,000 - 55,000 USD / yearly

Source: ai logic estimate

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Intermediate Microsoft Officeintermediate
  • Interpersonal and relationship buildingintermediate
  • Decision makingintermediate
  • Problem solvingintermediate
  • Judgmentintermediate
  • Written and verbal communicationintermediate
  • Strategic thinkingintermediate
  • Internal networking and teamworkintermediate
  • Negotiationintermediate
  • Influenceintermediate
  • Challenge assumptionsintermediate
  • Team buildingintermediate

Required Qualifications

  • Bachelor’s degree in business administration or human resources management (experience)
  • PHR or SPHR certification preferred (experience)
  • Minimum five years’ experience in employee relations, talent management and talent acquisition preferred (experience)
  • Ability to remain objective and use tact (experience)
  • Demonstrate integrity and ethical behavior (experience)
  • Travel required up to 50% (experience)

Responsibilities

  • Develop, implement and enhance HR initiatives
  • Align policies with business objectives
  • Address people challenges and drive results
  • Integrate HR strategies and policies
  • Provide guidance and mentorship to senior leaders
  • Enhance productivity, retention and engagement
  • Assess and anticipate needs and develop solutions
  • Create and lead talent strategies
  • Develop leaders and succession plans
  • Analyze trends and metrics to develop solutions, programs, policies
  • Drive leadership accountability and discipline
  • Serve as HR subject matter expert
  • Manage and resolve employee relations issues and investigations
  • Direct compliance with HR policies and regulations (Wage and Hour, FMLA, FLSA, ADA, EEO)
  • Maintain Sarbanes-Oxley internal controls

Benefits

  • general: Nation-wide Medical Plan/Dental/Vision
  • general: 401(k)
  • general: Flexible Spending Accounts
  • general: Adoption Assistance
  • general: Tuition Reimbursement
  • general: Weekly Pay

Target Your Resume for "HR Business Partner, SSC" , Pilot Company

Get personalized recommendations to optimize your resume specifically for HR Business Partner, SSC. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "HR Business Partner, SSC" , Pilot Company

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Travel CenterHospitalityFuelTravel CenterHospitalityFuel

Answer 10 quick questions to check your fit for HR Business Partner, SSC @ Pilot Company.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.