About CrowdStrike

CrowdStrike is a global leader in cybersecurity, protecting the people, processes, and technologies that drive modern organizations. Since 2011, our mission has remained unwavering: to stop breaches. We've redefined modern security with the world's most advanced AI-native platform, the Falcon platform, serving customers across all industries. From Fortune 500 companies to emerging enterprises, they rely on CrowdStrike to keep businesses running, communities safe, and lives moving forward. As a mission-driven company, we foster a remote-first culture that empowers every CrowdStriker with flexibility and autonomy to own their careers. Our fanatical commitment to customers, innovation, and community sets us apart in the cybersecurity landscape.

Role Overview

The Platform Operations Consultant - Weekend Shift (Remote, GBR) role at CrowdStrike is a pivotal position within our Platform Professional Services team. This remote opportunity in the United Kingdom involves working a rotated weekend schedule, such as Wednesday-Saturday, Friday-Monday, Thursday-Sunday, or Sunday-Wednesday (10 hours, 4 days). You'll be responsible for the planning, deployment, implementation, and operational support of the CrowdStrike Falcon platform and related applications. From initial customer engagement to optimization and ongoing support, you'll handle all aspects of deployment for small to large enterprises. With up to 25% travel potential, this role demands a proactive, results-driven professional passionate about cybersecurity. Join us to operationalize cutting-edge Falcon modules and help customers fortify their defenses against breaches.

Key Responsibilities

In this role, you'll dive deep into deployment and operations, ensuring seamless Falcon platform integration. Key responsibilities include:

• Providing technical implementation, configuration, and troubleshooting assistance for the CrowdStrike Falcon platform and associated applications.
• Assisting customers with operationalizing all modules of the Falcon platform across diverse environments.
• Troubleshooting complex issues in small to large enterprises using analytical prowess.
• Utilizing and engineering native and third-party software deployment technologies like SCCM, Group Policy, and more.
• Developing scripting and application solutions leveraging Falcon APIs with tools like PowerShell, Python, and Bash.
• Managing customer project planning, status updates, and collaborative work with IT teams.
• Supporting vulnerability and asset management using CrowdStrike applications like Exposure Management.
• Integrating CrowdStrike into existing tools and aiding Incident Response and Compromise Assessment teams with Falcon Forensics Collectors.
• Contributing to customer-facing collateral development with the Platform Professional Services team.

Weekend Shift Focus

This weekend shift role ensures continuous support for global customers, aligning with CrowdStrike's 24/7 commitment to stopping breaches in real-time.

Qualifications & Requirements

To succeed as a Platform Operations Consultant, you'll need:

• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related discipline.
• 3+ years of experience in IT deployments or end-user/customer environments.
• Basic understanding of software deployment technologies and knowledgeable on Windows, Mac, and Linux platforms.
• Working knowledge of Microsoft Office suite (Word, Excel, Access, PowerPoint).
• Strong communication skills to build collaborative relationships and present technical content to diverse audiences.
• Solid experience in computer and network systems security, with analytical/problem-solving skills for complex issues.
• Proactive self-starter with high motivation, results-driven mindset, and ability to prioritize projects.

Preferred experience includes endpoint security (Falcon platform, AV, EDR), operating systems, software deployment tools (SCCM, Puppet, Chef), development scripting, host-based firewalls, vulnerability management, compliance standards (CIS, STIGs, PCI, HIPAA), SIEM databases, identity management (Active Directory, Azure AD), and cloud platforms (AWS, Azure, GCP).

Benefits & Perks

CrowdStrike offers market-leading compensation and equity awards, positioning us as a top employer in cybersecurity. Enjoy comprehensive physical and mental wellness programs, competitive vacation and holidays for recharge, paid parental and adoption leaves, and professional development opportunities for all levels. Build connections through Employee Networks, geographic groups, and volunteer initiatives. Our vibrant remote-first culture, certified as a Great Place to Work™ globally, includes world-class amenities and a commitment to equality. We support veterans and individuals with disabilities, fostering belonging where everyone thrives.

Career Growth

At CrowdStrike, career ownership is key. This Associate Consultant role is a launchpad for advancement in Platform Professional Services or broader cybersecurity domains. Gain hands-on experience with the Falcon platform, hone scripting and deployment expertise, and collaborate with elite teams. Our investment in your growth through training, certifications, and mentorship ensures limitless potential in a rapidly evolving industry.

Why Join CrowdStrike

Join a mission that matters: stopping breaches with the Falcon platform's AI-native power. Thrive in our remote-first culture offering flexibility, autonomy, and innovation. Be part of a passionate team redefining cybersecurity, with unparalleled customer impact and community commitment. The future starts with you—apply to shape secure digital landscapes worldwide.

Role FAQs

What is the work schedule?

Expected schedules include Wednesday-Saturday, Friday-Monday, Thursday-Sunday, or Sunday-Wednesday (10 hours, 4 days) for weekend shift coverage.

Is travel required?

Up to 25% travel may be required for customer engagements.

What makes the Falcon platform unique?

Falcon is the world's most advanced AI-native cybersecurity platform, delivering real-time protection across endpoints, cloud, identity, and data.

Is this role remote?

Yes, fully remote within the United Kingdom.

How does CrowdStrike support work-life balance?

Through competitive PTO, wellness programs, parental leaves, and a flexible remote-first culture.