Product Guide III (Part-time) Careers at Rivian - Clifton Park, New York

Role Overview

Join Rivian, the pioneering EV manufacturer redefining adventure with emissions-free electric vehicles. As a Product Guide III (Part-time) at our Clifton Park Service Center, you'll be the face of the brand, creating unforgettable customer experiences. Located at 3 Synergy Park Drive, Clifton Park, NY 12065, this role is perfect for energetic individuals obsessed with customer delight. From welcoming visitors to leading demo drives and vehicle deliveries, you'll foster loyalty in a premium, hospitality-driven environment. Rivian seeks curious, courageous team members who share our love for the outdoors and commitment to protecting it. This part-time position offers flexible hours, including nights, weekends, and holidays, with a disclosed salary of $50,814 - $52,000 USD yearly.

Key Responsibilities at Rivian

In this customer-facing role, you'll drive Rivian's mission through action-oriented tasks:

• Welcome and educate customers, ensuring inclusive, positive experiences that exceed expectations.
• Achieve key performance indicators like leads captured, lead-to-drive rates, sales influenced, and top NPS scores.
• Create personalized interactions by identifying needs for demo drives and seamless deliveries.
• Support business objectives via demand generation, product deep-dives, gear demos, trip planning, and events.
• Maintain brand expertise through ongoing training on Rivian vehicles and innovations.
• Leverage tools like POS and CRM to capture leads and elevate experiences.
• Handle operations including event production, back-of-house upkeep, food/beverage support, and cleaning.
• Uphold premium standards for retail, hospitality, and vehicle presentation.
• Adapt to projects from leadership, showcasing resilience and multitasking.

Expect physical demands like standing 8+ hours, lifting 50 lbs, and frequent hand use in a fast-paced setting.

Qualifications & Requirements

Rivian hires top talent with these detailed qualifications:

• 2+ years experience in customer service, automotive, clean energy, marketing, sales, education, or hospitality.
• Education: High School Diploma or GED; must be 18+, 21+ for vehicle operation.
• Driver's license requirements: Valid in NY, clean MVR (no DUIs in 3 years, ≤1 violation, no suspensions).
• Tech savvy: POS/CRM experience, Google Workspace proficiency, quick learner for new tools.
• Flexibility: Nights, weekends, holidays; travel for market support.
• Certifications: Eligible for sales/notary/food handling within 90 days.
• Competencies: Energetic style, tech/automotive articulation, objection handling, multitasking.

Strong English skills and physical stamina required for success.

Salary & Benefits

Earn a competitive $50,814 - $52,000 USD yearly in this part-time role, aligned with market rates for Clifton Park, NY. Rivian sweetens the deal with:

• Flexible part-time hours balancing work and life.
• Product training and certifications covered.
• Career advancement in EV sector.
• Team perks like gear discounts and events.
• Sustainability focus aligning with outdoor passions.
• Premium workplace with hospitality elements.
• MVR monitoring and license support.
• Wellness programs for active lifestyles.

This package positions you for long-term growth at Rivian.

Why Join Rivian?

Rivian isn't just building electric adventure vehicles; we're challenging norms and protecting the planet. Our diverse team thrives in unknown territories, reframing problems with innovative solutions. In Clifton Park, you'll connect with adventure-seekers, influence sales, and immerse in EV technology. Enjoy a culture of over-delivery, community events, and premium standards. With Rivian's rapid expansion, this Product Guide III role launches your career in clean energy. Be part of keeping the world adventurous—apply today and drive the future!

How to Apply

Ready to elevate customer experiences at Rivian? Submit your application now for the Product Guide III (Part-time) in Clifton Park, NY. Ensure your resume highlights customer service wins, clean driving record, and flexibility. We'll review MVR and require interviews. Join our mission—apply now and adventure awaits!