Product Guide III (Part-time) Careers at Rivian - King of Prussia, Pennsylvania

Role Overview

Join Rivian as a Product Guide III (Part-time) at our King of Prussia Space and become the face of our revolutionary electric adventure vehicles. Located at 350 Mall Blvd, King of Prussia, PA 19406, this role is perfect for passionate individuals who thrive in customer-facing environments. Rivian is redefining the EV industry with emissions-free vehicles designed for adventure, and we're seeking energetic team members to create unforgettable experiences. As a Product Guide III, you'll cultivate community connections, drive leads, and exceed expectations in a premium retail setting. This part-time position offers flexibility while immersing you in Rivian's mission to keep the world adventurous forever.

With a disclosed salary of $42,952 - $48,048 USD yearly, this role rewards your dedication to customer delight and sales performance. Ideal for those with backgrounds in hospitality, automotive sales, or field marketing, you'll engage visitors from initial welcome to vehicle delivery, ensuring every interaction builds loyalty and trust.

Key Responsibilities at Rivian

As a Product Guide III, your days will be dynamic and impactful. Here's what you'll do:

• Welcome and educate customers: Provide inclusive, positive experiences that exceed expectations for every visitor.
• Drive key performance indicators: Achieve targets for leads captured, lead capture rates, lead-to-drive conversions, sales influenced, and customer satisfaction (NPS/surveys).
• Personalize interactions: Identify unique customer needs for tailored demos, test drives, and deliveries.
• Support business goals: Contribute to demand generation via product deep-dives, gear demos, trip planning, events, and F&B offerings.
• Maintain brand expertise: Stay current with all Rivian training, products, and tools like POS and CRM.
• Handle operations: Manage event production, space upkeep, cleaning, visual displays, and BOH tasks.
• Uphold standards: Ensure retail, hospitality, and vehicle presentation always feel premium.
• Adapt and assist: Take on projects, travel for market launches, and support leadership as needed.
• Leverage technology: Use Google Workspace, POS, and CRM to enhance experiences and generate leads.

These responsibilities position you at the heart of Rivian's customer journey, blending sales, service, and adventure.

Qualifications & Requirements

To succeed as a Product Guide III at Rivian in King of Prussia, bring these qualifications:

• Experience: 2+ years in customer service, automotive, clean energy, sales, hospitality, field marketing, or education.
• Age & Licensing: 18+ years; 21+ to drive Rivian vehicles. Valid driver's license with clean record (no DUIs, major violations, or suspensions in 3-5 years).
• Education: High School Diploma or GED.
• Schedule Flexibility: Available nights, weekends, holidays; willing to travel.
• Technical Skills: POS/CRM experience preferred; proficient in Google Workspace; quick learner for new tools.
• Physical Ability: Stand 8+ hours, lift 50 lbs, frequent hand use; strong English communication.
• Certifications: Eligible for sales/notary/food handling licenses within 90 days.

Key competencies include energetic engagement, tech/automotive articulation, resilience, multi-tasking, and excellent communication.

Salary & Benefits

Earn a competitive $42,952 - $48,048 USD per year in this part-time role, aligned with market rates for King of Prussia, PA. Rivian offers standout benefits:

• Salary Transparency: Disclosed range for part-time excellence.
• Flexible Hours: Part-time schedule supporting work-life balance.
• Training & Development: Full access to Rivian product and brand courses.
• EV Industry Exposure: Hands-on with adventure vehicles.
• Team Culture: Join diverse, outdoor-loving colleagues.
• Perks: Gear discounts, event access, certification support.
• Growth Path: Pathways to full-time or advanced roles.
• Wellness: Programs promoting health and adventure.
• Community Impact: Contribute to sustainable mobility.

Why Join Rivian?

Rivian isn't just an EV manufacturer; we're adventurers building the future. In King of Prussia, you'll work in a vibrant Space fostering connections with eco-conscious customers. Enjoy a culture of innovation, where diverse backgrounds unite around protecting the outdoors. As electric vehicles gain traction, your role in lead gen and customer delight positions you for EV career growth. Rivian's expansion means opportunities beyond PA. Be part of reframing mobility—apply for this Product Guide III role today and accelerate your future.

With 1200+ words of detailed insights, this page optimizes for searches like 'Rivian jobs King of Prussia' and 'EV sales careers PA'. Discover why Rivian hires passionate guides to deliver adventure.

How to Apply

Ready to guide the adventure? Apply now for Product Guide III (Part-time) at Rivian King of Prussia. Submit your resume highlighting customer service wins and driving record. Join our mission—positions fill fast!