Product Guide III (Part-time) Careers at Rivian - Los Angeles, California

Role Overview

Discover exciting Product Guide III (Part-time) opportunities at Rivian in Los Angeles, California. Rivian is revolutionizing the automotive world with emissions-free Electric Adventure Vehicles (EVs) designed for outdoor enthusiasts. As a Product Guide III, you'll be the face of the brand, creating unforgettable customer experiences that build loyalty and drive sales. This proactive posting builds a talent pipeline for future openings in our premium retail spaces. If you're passionate about clean energy solutions, customer service, and adventure, apply now to join Rivian's mission to keep the world adventurous forever.

In this customer-facing role, expect to engage visitors, demonstrate vehicles, and support operations in a dynamic environment. With a focus on lead generation, NPS scores, and brand excellence, you'll thrive in a fast-paced setting blending hospitality, sales, and automotive expertise. Part-time flexibility supports nights, weekends, and holidays, perfect for energetic individuals ready to over-deliver.

Key Responsibilities at Rivian

As a Product Guide III in Los Angeles, your impact will be immediate and meaningful. Here's what you'll do daily:

• Welcome and educate customers: Provide inclusive, positive experiences that exceed expectations from first interaction to delivery.
• Drive key performance indicators (KPIs): Achieve targets for leads captured, lead-to-drive rates, sales influenced, NPS, and survey results.
• Personalize engagements: Identify unique customer needs for tailored demos, test drives, and deliveries.
• Support commercial goals: Lead demand generation via product deep-dives, gear demos, trip planning, events, and F&B offerings.
• Maintain expertise: Stay current on Rivian products, training, POS, and CRM tools for optimal lead capture.
• Handle operations: Manage event production, BOH upkeep, cleaning, visual displays, and premium standards.
• Uphold brand standards: Ensure retail, hospitality, and vehicle spaces always feel premium and inviting.
• Adapt flexibly: Take on projects, travel for launches, and support leadership as needed.
• Leverage technology: Use Google Workspace, POS, and CRM to enhance every interaction.
• Build community: Foster loyalty through memorable, trust-building experiences.

These action-oriented tasks position you at the heart of Rivian's growth in the EV market.

Qualifications & Requirements

Rivian seeks enthusiastic candidates with proven experience. Key qualifications include:

• 2+ years experience in customer service, automotive, clean energy, field marketing, sales, education, or hospitality.
• Education: High School Diploma or GED required.
• Age & Licensing: 18+ years; 21+ to drive Rivian vehicles; valid driver's license with clean MVR (no DUIs/alcohol incidents in 3 years, ≤1 serious violation, no suspensions).
• Schedule Flexibility: Available nights, weekends, holidays; willing to travel.
• Technical Skills: POS/CRM experience preferred; Google Workspace proficiency; quick learner for new tools.
• Certifications: Eligible for sales, notary, food handling within 90 days.
• Physical Demands: Stand 8+ hours, lift 50 lbs, frequent hand use, bending, reaching; strong English communication.

Resilience, energy, and tech/automotive articulation are essential competencies.

Salary & Benefits

Earn a competitive $48,692 - $54,101 USD yearly (part-time equivalent) in Los Angeles. Rivian offers standout perks:

• Disclosed salary transparency for part-time roles.
• Cutting-edge EV product access and training.
• Flexible scheduling for work-life balance.
• Pipeline to full-time opportunities.
• Mission-aligned culture protecting the outdoors.
• Event and community engagement perks.
• Comprehensive tool training (CRM, POS).
• Travel opportunities for market support.
• Inclusive, diverse team environment.
• Professional growth in clean energy sector.

This package rewards your passion for excellence.

Why Join Rivian?

Rivian isn't just building vehicles; we're redefining adventure with electric trucks and SUVs. Our diverse team challenges norms, innovates solutions, and protects the planet. In Los Angeles, you'll connect with adventure-seekers, influence EV adoption, and grow in a supportive culture. Be part of something bigger—apply for Product Guide III today and shape the future of mobility.

How to Apply

Ready to guide the next generation of adventurers? Submit your application now for this Los Angeles Product Guide III role. We'll contact qualified candidates for future openings. Don't miss your chance—apply today!