Role Overview

Join Rivian as a Product Guide III (Part-time) at our stunning Victoria Gardens Spaces in Rancho Cucamonga, California. As the face of Rivian, you'll embody our mission to keep the world adventurous forever with emissions-free Electric Adventure Vehicles. This customer-facing role is perfect for energetic individuals passionate about EVs, outdoor lifestyles, and delivering unforgettable experiences. Cultivate connections, inspire loyalty, and drive business results in a premium retail environment. Part-time flexibility meets high-impact opportunities in the booming electric vehicle industry.

Key Responsibilities at Rivian

As a Product Guide III, you'll thrive in a dynamic setting blending sales, hospitality, and brand advocacy. Key duties include:

• Welcome and engage customers: Create positive, inclusive experiences that exceed expectations for every visitor.
• Drive KPIs: Hit targets for leads captured, lead-to-drive rates, sales influenced, and top NPS scores.
• Personalize interactions: Identify needs for demo drives, deliveries, and tailored adventures.
• Boost business goals: Lead demand generation, product deep-dives, gear demos, trip planning, and events.
• Maintain expertise: Stay current on Rivian products via training and demonstrate mastery.
• Leverage tech tools: Use POS and CRM to capture leads and elevate customer journeys.
• Handle operations: Support events, back-of-house, food/beverage, cleaning, and visual merchandising.
• Uphold standards: Ensure premium retail, hospitality, and vehicle presentation relentlessly.
• Adapt and lead: Tackle extra projects from leadership with enthusiasm.

Expect a fast-paced role demanding resilience, multitasking, and an obsessive customer focus in Rivian's innovative spaces.

Qualifications & Requirements

Rivian seeks passionate team members ready to represent our brand. Essential qualifications:

• Experience: 2+ years in customer service, automotive, clean energy, marketing, sales, education, or hospitality.
• Age & Education: 18+ years old (21+ for vehicle operation); High School Diploma or GED.
• Driving Record: Valid license, clean MVR—no DUIs/alcohol incidents (3 years), ≤1 serious violation, no suspensions (3-5 years).
• Schedule Flexibility: Nights, weekends, holidays; willing to travel for market support.
• Tech Savvy: POS/CRM experience preferred; proficient in Google Workspace, quick learner.
• Certifications: Eligible for sales/notary/food handling licenses within 90 days.
• Physical Demands: Stand 8+ hours, lift 50 lbs, bend, reach; strong English communication.

Bring energy, tech/automotive articulation, objection-handling, and multitasking prowess to thrive.

Salary & Benefits

Earn a competitive $48,692 - $54,100 USD yearly (pro-rated for part-time) as a Product Guide III. Rivian offers standout perks:

• Flexible part-time hours fitting your lifestyle.
• Rivian vehicle access for demos and adventures.
• Full product/brand training and certifications.
• Employee gear discounts and outdoor perks.
• 401(k) matching and PTO potential.
• Health/wellness support in innovative culture.
• Event involvement and community building.
• Professional growth in EV leadership.
• Premium workspace with food/beverage amenities.
• Inclusive, mission-driven team.

This package rewards your impact in Rivian's adventure ecosystem.

Why Join Rivian?

Rivian isn't just building EVs—we're redefining adventure. Our diverse team challenges norms, solves problems innovatively, and protects the outdoors. As a Product Guide III in Rancho Cucamonga, you'll engage curious souls, demo groundbreaking vehicles like the R1T and R1S, and contribute to a greener future. Enjoy a supportive culture valuing courage, outdoors love, and over-delivery. Part-time role offers work-life balance with full-time impact in the exciting EV market. Grow with us as we expand spaces and launch new models. Be part of the revolution—apply today!

How to Apply

Ready to guide the adventure? Submit your application now for the Product Guide III (Part-time) role at 12501 N. Mainstreet #3610, Rancho Cucamonga, CA 91739. Highlight your customer passion, sales wins, and EV enthusiasm. Rivian reviews applications promptly—don't miss this chance to join our mission. Apply Now and start your Rivian journey!