Product Guide III (Part-time) Careers at Rivian - San Diego, California

Role Overview

Join Rivian, the pioneering EV manufacturer redefining electric adventure vehicles, as a Product Guide III (Part-time) in San Diego, California. This proactive posting builds a talent pipeline for future openings where you'll be the face of Rivian, creating unforgettable customer experiences. As a RIV Level 3 role, you'll engage adventure-seekers, demonstrate emissions-free vehicles, and drive loyalty through innovative interactions. Perfect for passionate individuals obsessed with customer delight, outdoors, and sustainability. Rivian's mission to keep the world adventurous means you'll work in a dynamic environment challenging the status quo.

In this customer-facing position, expect to welcome visitors, lead test drives, host events, and exceed expectations daily. With a part-time flexible schedule, it's ideal for San Diego locals ready to influence sales orders and KPIs like lead capture rates and NPS scores. Rivian seeks diverse backgrounds united by a love for protecting the planet through electric mobility.

Key Responsibilities at Rivian

As a Product Guide III, your role blends hospitality, sales, and operations to elevate the Rivian brand:

• Welcome and educate customers: Provide inclusive, positive experiences exceeding expectations for every visitor.
• Drive key performance indicators: Hit targets for leads captured, lead-to-drive rates, sales influenced, NPS, and survey results.
• Personalize interactions: Identify unique needs for tailored demos, test drives, and deliveries.
• Support business goals: Contribute to demand generation, product deep-dives, gear demos, trip planning, and events.
• Maintain product expertise: Complete all training to stay current on Rivian vehicles and tech.
• Leverage tools effectively: Use POS and CRM for lead gen and superior customer experiences.
• Handle operations: Manage event production, BOH upkeep, cleaning, visual displays, and F&B support.
• Uphold standards: Ensure premium retail, hospitality, and vehicle presentation relentlessly.
• Adapt flexibly: Take on projects, travel for market launches, and support leadership requests.

These action-oriented tasks position you at the heart of Rivian's customer journey, from first engagement to ownership.

Qualifications & Requirements

Rivian hires energetic team players with proven customer focus. Key qualifications include:

• 2+ years in customer service, automotive, clean energy, sales, hospitality, or field marketing.
• High School Diploma or GED; 18+ years old, 21+ to drive vehicles.
• Clean driving record: No DUIs, >1 serious violation, or suspensions in 3-5 years; ongoing MVR checks.
• Flexible availability for nights, weekends, holidays, and travel.
• Proficiency in POS, CRM, Google Workspace; quick learner for new tools.
• Physical ability: Stand 8+ hours, lift 50 lbs, frequent hand use, strong English skills.
• Obtain sales/notary/food handling certifications within 90 days if required in CA.

Resilience, enthusiasm, and tech/automotive articulation are must-have competencies for success.

Salary & Benefits

Earn a competitive $48,692 - $54,100 USD yearly (part-time equivalent) in San Diego's vibrant market. Rivian offers standout perks:

• Disclosed salary transparency for informed decisions.
• Part-time flexibility with full brand immersion.
• Rivian product training and certifications covered.
• Career pipeline to full-time roles.
• Adventure gear discounts and event access.
• Mission-aligned culture protecting the outdoors.
• Wellness support and team outings.
• State-of-the-art workspace tools.

This package rewards your commitment to over-delivering for Rivian's community.

Why Join Rivian?

Rivian isn't just building EVs; we're accelerating the shift to sustainable adventure. In San Diego, you'll connect with like-minded souls passionate about emissions-free vehicles like the R1T and R1S. Our diverse team reframes problems, innovates boldly, and operates in uncharted territory. As a Product Guide III, you'll gain hands-on EV expertise, influence the brand's future, and contribute to planetary protection. With rapid growth, this part-time role opens doors to leadership in electric mobility. San Diego's sunny vibes and outdoor lifestyle make it the perfect launchpad for Rivian careers.

Experience a workplace where curiosity drives innovation, and every interaction builds loyalty. Rivian's commitment to inclusivity ensures everyone thrives.

How to Apply

Ready to guide the adventure revolution? Submit your application now for future Product Guide III consideration in San Diego. We'll contact qualified candidates when positions open. Highlight your customer service wins, EV passion, and flexibility. Rivian is an equal opportunity employer—apply today and join the mission!