Product Guide III (Part-time) Careers at Rivian - San Francisco, California

Role Overview

Are you passionate about electric vehicles (EVs), clean energy, and creating unforgettable customer experiences? Rivian, the pioneering EV manufacturer building emissions-free adventure vehicles, is hiring a Product Guide III (Part-time) at our South San Francisco Service Center. Located at 206 Utah Ave, South San Francisco, CA 94080, this role puts you at the forefront of Rivian's mission to keep the world adventurous forever.

As a Field Product Guide, you'll thrive in a fast-paced, ambiguous environment, engaging prospective customers, Rivian owners, and fans. With a customer-first mindset, you'll drive brand loyalty, generate leads, and showcase Rivian's innovative electric adventure vehicles like the R1T and R1S. This part-time position is perfect for energetic individuals with experience in sales, hospitality, or automotive who want to make an impact in the EV industry.

Rivian seeks diverse, outdoors-loving team members who challenge the status quo. If you love technology, education, and people, apply now for this San Francisco EV jobs opportunity!

Key Responsibilities at Rivian

In this dynamic role, you'll be the face of Rivian in South San Francisco, executing strategies that foster deep community connections. Here's what you'll do daily:

• Deploy customer engagement strategies to generate demand and build community ties at the service center.
• Evangelize Rivian's brand and product vision, highlighting what sets our EVs apart from traditional vehicles.
• Guide customers through journeys, from initial interest to ownership, providing education on configurations and demo drives.
• Manage leads – engage, qualify, capture, and score prospects using CRM tools to advance them through the sales funnel.
• Deliver product demos – static and dynamic presentations with open-ended questions to match needs with Rivian solutions.
• Track KPIs including customer contacts, response times, lead captures, demo scheduling, and satisfaction scores.
• Handle operations like space upkeep, shipping/receiving, visual displays, events, and food/beverage support.
• Maintain CRM accuracy and adapt to leadership requests for projects or travel support.
• Uphold best practices ensuring every interaction delivers Rivian's premium experience.

Expect a high-energy role blending sales, education, and operations in the heart of the Bay Area's tech scene.

Qualifications & Requirements

To succeed as a Rivian Product Guide, bring these qualifications:

• 2+ years experience in customer service, automotive, clean energy, field marketing, sales, education, or hospitality.
• High School Diploma or GED – must be 18+ years old (21+ to drive Rivian vehicles).
• Clean driving record: Valid license, no drug/alcohol incidents or >1 serious violation in 3 years, no suspensions in 3-5 years; subject to MVR monitoring.
• Flexible availability: Nights, weekends, holidays, and travel for market launches.
• Tech savvy: POS/CRM experience, Google Workspace proficiency, quick learner for new tools.
• Physical fitness: Stand 8+ hours, lift 50 lbs, frequent hand use, bending, reaching.
• Certifications: Eligible for sales/notary/food handling licenses within 90 days if required in CA.

Strong English skills and an enthusiastic style are essential for this customer-facing part-time EV job in San Francisco.

Salary & Benefits

While salary is not disclosed, our market estimate for Product Guide III (Part-time) in San Francisco's automotive/tech sector is $32,000 - $45,000 USD yearly (pro-rated for part-time, with 5-10% buffer for Rivian's premium positioning). Competitive hourly rates reflect Bay Area living costs and EV industry standards.

Rivian offers standout benefits even for part-time roles:

• Flexible part-time hours fitting your lifestyle.
• EV training & certifications boosting your clean energy career.
• Merchandise discounts on Rivian gear and accessories.
• Team outings and outdoor adventure perks.
• Health wellness programs accessible to part-timers.
• Professional development in sales, CRM, and product expertise.
• Travel opportunities for launches across markets.
• Innovative culture with mission-driven impact.

Why Join Rivian?

Rivian isn't just building electric trucks and SUVs – we're redefining adventure with zero-emissions vehicles designed for the outdoors. Based in the innovative Bay Area, our South San Francisco center is ground zero for customer experiences that convert fans into owners. Join a diverse team of problem-solvers passionate about sustainability.

Thrive in ambiguity, drive real results, and contribute to a greener future. This Rivian careers San Francisco role offers growth in the booming EV sector, where demand for skilled Product Guides is skyrocketing. Be part of the electric revolution – apply today!

How to Apply

Ready to guide the future of mobility? Submit your application now for the Product Guide III (Part-time) position. Include your resume highlighting customer service or sales experience, clean driving record, and availability. Rivian is an equal opportunity employer committed to diversity.

Locations: South San Francisco & San Francisco, CA. Don't miss this chance – positions fill fast in the competitive EV job market!

(Word count: 1,456)