Product Guide III (Part-time) at Rivian - Tigard, Oregon

Role Overview

Join Rivian, the pioneering EV manufacturer redefining adventure with emissions-free Electric Adventure Vehicles. Our Product Guide III (Part-time) role at Rivian Spaces in Tigard, Oregon, puts you at the forefront of creating unforgettable customer experiences. As a Field Sales Guide, you'll embody Rivian's mission to keep the world adventurous forever, connecting passionate communities with innovative clean energy solutions.

This high-energy, part-time position demands enthusiasm for people, technology, and sustainability. Thrive in dynamic environments, moving prospects through the sales funnel while fostering brand loyalty. Located at 7393 SW Bridgeport Rd, Tigard, OR 97224, you'll deliver authentic, educational interactions that drive conversions and excitement for Rivian's vehicles.

Ideal for self-motivated individuals with a customer-first mindset, this role blends sales, education, and operations in the heart of Oregon's outdoor-loving community. Be part of a team that challenges the status quo and protects the planet.

Key Responsibilities at Rivian

As a Product Guide III, your impact will be immediate and meaningful:

• Deploy Rivian’s innovative sales strategy to generate demand and build community connections at Tigard Spaces.
• Serve as a Rivian brand evangelist, sharing the mission and product vision that sets us apart in the EV market.
• Guide prospective customers, fans, and owners through seamless brand journeys with personalized support.
• Master lead management: engage, qualify, capture, score, and nurture prospects through the sales pipeline using CRM tools.
• Handle inquiries on vehicle pre-orders, configurations, Rivian Shop orders, demo drives, and retail support.
• Ask open-ended questions to uncover customer needs and recommend perfect Rivian products/services.
• Maintain precise CRM records and hit KPIs like contact volume, SLA responses, lead captures, and demo scheduling.
• Deliver best-in-class experiences: authentic, engaging, and rooted in Rivian’s core values.
• Manage daily operations: space upkeep, shipping/receiving, visual displays, events, and F&B support.
• Adapt to additional projects from field leadership, ensuring operational excellence.

Expect a fast-paced role where flexibility and initiative shine, directly contributing to Rivian's growth in the Pacific Northwest.

Qualifications & Requirements

To excel as a Rivian Product Guide in Tigard, bring these qualifications:

• 2+ years in customer service, automotive sales, clean energy, field marketing, education, or hospitality.
• High School Diploma or GED; must be 18+, 21+ for vehicle operation.
• Clean driving record: valid license, no drug/alcohol incidents (3 years), ≤1 serious violation (3 years), no suspensions (3-5 years).
• Flexible availability for nights, weekends, holidays, and travel for market support.
• Proficiency in POS, CRM software, and Google Workspace; quick adaptability to new tools.
• Physical stamina: stand 8+ hours, lift 50 lbs, frequent hand use for tasks.
• Strong English communication; ability to interpret regulations and safety rules.
• Obtain sales/notary/food handling certifications within 90 days if required in Oregon.

No EV experience necessary—passion for adventure and sustainability is key!

Salary & Benefits

Earn a competitive $42,952 - $48,048 USD yearly (part-time equivalent) for this Tigard role. Rivian offers perks that fuel your adventure:

• Disclosed salary transparency for informed decisions.
• Flexible part-time hours balancing life and work.
• Hands-on access to Rivian EVs for demo drives.
• Professional development in sales, CRM, and EV tech.
• Community-focused environment at Rivian Spaces.
• Mission-driven culture protecting the outdoors.
• Team support for certifications and training.
• Pathway to full-time opportunities in Rivian's expanding network.

Why Join Rivian?

Rivian isn't just building vehicles; we're accelerating the shift to sustainable adventure. In Tigard, Oregon, you'll join a diverse team of outdoor enthusiasts challenging conventions in the EV space. Our Tigard Spaces location serves as a hub for innovation, education, and connection—perfect for those passionate about clean energy and customer success.

Experience the thrill of representing a brand that's transforming mobility. From R1T trucks to R1S SUVs, you'll educate on cutting-edge tech while enjoying Oregon's natural beauty. Rivian's commitment to curiosity, courage, and conservation means your work has real impact. Grow your career with a company that's redefining what's possible.

How to Apply

Ready to guide the future of adventure? Apply now for the Product Guide III (Part-time) position at Rivian in Tigard, Oregon. Submit your resume highlighting customer service and sales experience. Selected candidates will undergo MVR checks and interviews. Join us today—spots fill fast in this exciting EV career opportunity!

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