Product Guide IV Careers at Rivian - Seattle, Washington | Apply Now!
Rivian
Product Guide IV Careers at Rivian - Seattle, Washington | Apply Now!
Job Description
Product Guide IV Careers at Rivian - Seattle, Washington | Apply Now!
Role Overview
Join Rivian, the pioneering EV manufacturer redefining adventure with emissions-free Electric Adventure Vehicles. As a Product Guide IV at our Seattle Service Center, you'll be the face of the brand, creating unforgettable customer experiences. Located at 3201 S Norfolk St Suite 113, Seattle, WA 98118, this RIV4 level role demands enthusiasm, expertise, and an obsessive commitment to customer delight. From initial engagements to vehicle deliveries, you'll inspire loyalty in a fast-paced, outdoor-loving community. Rivian challenges the status quo, and we're seeking courageous souls passionate about protecting the planet through innovative mobility solutions.
This customer-oriented position blends hospitality, sales, and automotive passion. Expect to lead demonstration drives, host community events, and leverage CRM tools for lead generation. With a flexible schedule including nights and weekends, it's perfect for energetic professionals thriving in dynamic environments.
Key Responsibilities at Rivian
As a Product Guide IV in Seattle, your impact will be immediate and profound:
- Welcome and engage customers: Provide positive, inclusive experiences that exceed expectations for every visitor.
- Personalize interactions: Identify unique needs for tailored experiences, including demo drives and deliveries.
- Drive business goals: Support demand generation, leads, product deep-dives, gear demos, trip planning, and events.
- Maintain expertise: Stay current on brand, products, training, POS, and CRM tools.
- Handle operations: Manage event production, back-of-house upkeep, food & beverage, cleaning, and visual displays.
- Uphold standards: Ensure premium retail, hospitality, and vehicle presentation relentlessly.
- Multitask effectively: Thrive in fast-paced settings while delivering exceptional quality.
- Adapt and innovate: Take on projects, overcome objections, and elevate every customer touchpoint.
- Build community: Foster loyalty through memorable interactions aligned with Rivian's adventurous mission.
Physical demands include standing up to 8+ hours, lifting 50 lbs, and frequent hand use—ideal for active individuals.
Qualifications & Requirements
To succeed as a Rivian Product Guide IV, bring these qualifications:
- Experience: 4+ years in customer service, automotive, clean energy, marketing, sales, education, or hospitality.
- Age & Education: 21+ years with High School Diploma or GED.
- Driving Record: Valid license, clean MVR (no DUIs, ≤1 violation, no suspensions in 3-5 years); ongoing monitoring.
- Flexibility: Nights, weekends, holidays, and travel readiness.
- Tech Savvy: POS/CRM experience; Google Workspace proficiency; quick learner for new tools.
- Certifications: Eligible for sales, notary, food handling licenses within 90 days.
- Competencies: Energetic style, tech/automotive articulation, resilience, multitasking, English fluency (multilingual plus).
Strong active listening, critical thinking, and an passion for EVs set top candidates apart.
Salary & Benefits
Earn a disclosed salary of $53,352 - $58,032 USD yearly in Seattle, competitive for the region's EV sector. Rivian sweetens the deal with top-tier perks:
- Health Coverage: Comprehensive medical, dental, vision.
- Retirement: 401(k) with matching.
- Time Off: Generous PTO, holidays.
- Discounts: Vehicles, gear, merchandise.
- Growth: Training, development, equity options.
- Lifestyle: Adventure perks, flexible schedules, community events.
Benefits reflect Rivian's commitment to employee well-being and shared mission.
Why Join Rivian?
Rivian isn't just building electric vehicles; we're accelerating the shift to sustainable adventure. Work with diverse, outdoorsy teams challenging conventions in unknown territories. In Seattle, contribute to market launches, community events, and premium service at our state-of-the-art center. Enjoy a culture of innovation, resilience, and over-delivery. Protect the planet while advancing your career in clean energy. Rivian's growth means opportunities for rapid advancement—join the revolution today!
Our Seattle team embodies curiosity and courage, delivering intuitive interactions that build lifelong loyalty. With Rivian's backing, you'll have tools, training, and autonomy to shine.
How to Apply
Ready to guide the future of adventure? Apply now for Product Guide IV at Rivian Seattle! Submit your resume highlighting customer service wins, automotive passion, and flexible availability. Include your clean driving record. Interviews prioritize enthusiastic communicators. Don't miss this chance—positions fill fast in Washington's booming EV market. Join Rivian and keep the world adventurous forever!
Locations
- Seattle, Washington, United States
Salary
53,352 - 58,032 USD / yearly
53,352 - 63,835 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Service Excellenceintermediate
- Product Demonstrationsintermediate
- CRM Software Proficiencyintermediate
- POS System Managementintermediate
- Lead Generation Strategiesintermediate
- Event Production Coordinationintermediate
- Brand Advocacyintermediate
- Hospitality Standardsintermediate
- Sales Techniquesintermediate
- Customer Relationship Managementintermediate
- Automotive Knowledgeintermediate
- Multitasking in Fast-Paced Environmentsintermediate
Required Qualifications
- 4+ years’ experience in customer service, automotive, clean energy solutions, field marketing, sales, education, or hospitality (experience)
- At least 21 years of age with High School Diploma or GED required (experience)
- Valid driver’s license with clean MVR: No drug/alcohol incidents, no more than 1 serious violation, no suspensions in 3-5 years (experience)
- Ability to work flexible schedule including nights, weekends, holidays, and travel for business needs (experience)
- Experience with POS and CRM software preferred; working knowledge of Google Workspace (experience)
- Must obtain sales license, notary license, and/or food handling certification within 90 days if applicable (experience)
Responsibilities
- Welcome, engage, and educate customers to provide positive, inclusive experiences exceeding expectations
- Create individualized customer experiences including demonstration drives and vehicle deliveries
- Achieve commercial objectives through demand generation, lead generation, product deep-dives, and community events
- Maintain high-level brand and product expertise via ongoing training and courses
- Leverage POS and CRM tools to generate leads and enhance customer interactions
- Perform operational duties like event production, BOH upkeep, food & beverage support, and space maintenance
- Uphold premium retail, hospitality, and vehicle presentation standards relentlessly
- Take on additional projects, duties, and leadership assignments as required
Benefits
- general: Competitive salary range of $53,352 - $58,032 USD yearly
- general: Comprehensive health, dental, and vision insurance plans
- general: 401(k) retirement savings with company matching
- general: Paid time off including vacation, sick days, and holidays
- general: Employee discounts on Rivian vehicles and merchandise
- general: Professional development and training opportunities
- general: Adventure-focused perks like outdoor gear discounts
- general: Flexible work schedules supporting work-life balance
- general: Stock options and equity in Rivian's growth
- general: Community events and team-building adventures
Tags & Categories
Answer 10 quick questions to check your fit for Product Guide IV Careers at Rivian - Seattle, Washington | Apply Now! @ Rivian.
Related Books and Jobs
Product Guide IV Careers at Rivian - Seattle, Washington | Apply Now!
Rivian
Product Guide IV Careers at Rivian - Seattle, Washington | Apply Now!
Job Description
Product Guide IV Careers at Rivian - Seattle, Washington | Apply Now!
Role Overview
Join Rivian, the pioneering EV manufacturer redefining adventure with emissions-free Electric Adventure Vehicles. As a Product Guide IV at our Seattle Service Center, you'll be the face of the brand, creating unforgettable customer experiences. Located at 3201 S Norfolk St Suite 113, Seattle, WA 98118, this RIV4 level role demands enthusiasm, expertise, and an obsessive commitment to customer delight. From initial engagements to vehicle deliveries, you'll inspire loyalty in a fast-paced, outdoor-loving community. Rivian challenges the status quo, and we're seeking courageous souls passionate about protecting the planet through innovative mobility solutions.
This customer-oriented position blends hospitality, sales, and automotive passion. Expect to lead demonstration drives, host community events, and leverage CRM tools for lead generation. With a flexible schedule including nights and weekends, it's perfect for energetic professionals thriving in dynamic environments.
Key Responsibilities at Rivian
As a Product Guide IV in Seattle, your impact will be immediate and profound:
- Welcome and engage customers: Provide positive, inclusive experiences that exceed expectations for every visitor.
- Personalize interactions: Identify unique needs for tailored experiences, including demo drives and deliveries.
- Drive business goals: Support demand generation, leads, product deep-dives, gear demos, trip planning, and events.
- Maintain expertise: Stay current on brand, products, training, POS, and CRM tools.
- Handle operations: Manage event production, back-of-house upkeep, food & beverage, cleaning, and visual displays.
- Uphold standards: Ensure premium retail, hospitality, and vehicle presentation relentlessly.
- Multitask effectively: Thrive in fast-paced settings while delivering exceptional quality.
- Adapt and innovate: Take on projects, overcome objections, and elevate every customer touchpoint.
- Build community: Foster loyalty through memorable interactions aligned with Rivian's adventurous mission.
Physical demands include standing up to 8+ hours, lifting 50 lbs, and frequent hand use—ideal for active individuals.
Qualifications & Requirements
To succeed as a Rivian Product Guide IV, bring these qualifications:
- Experience: 4+ years in customer service, automotive, clean energy, marketing, sales, education, or hospitality.
- Age & Education: 21+ years with High School Diploma or GED.
- Driving Record: Valid license, clean MVR (no DUIs, ≤1 violation, no suspensions in 3-5 years); ongoing monitoring.
- Flexibility: Nights, weekends, holidays, and travel readiness.
- Tech Savvy: POS/CRM experience; Google Workspace proficiency; quick learner for new tools.
- Certifications: Eligible for sales, notary, food handling licenses within 90 days.
- Competencies: Energetic style, tech/automotive articulation, resilience, multitasking, English fluency (multilingual plus).
Strong active listening, critical thinking, and an passion for EVs set top candidates apart.
Salary & Benefits
Earn a disclosed salary of $53,352 - $58,032 USD yearly in Seattle, competitive for the region's EV sector. Rivian sweetens the deal with top-tier perks:
- Health Coverage: Comprehensive medical, dental, vision.
- Retirement: 401(k) with matching.
- Time Off: Generous PTO, holidays.
- Discounts: Vehicles, gear, merchandise.
- Growth: Training, development, equity options.
- Lifestyle: Adventure perks, flexible schedules, community events.
Benefits reflect Rivian's commitment to employee well-being and shared mission.
Why Join Rivian?
Rivian isn't just building electric vehicles; we're accelerating the shift to sustainable adventure. Work with diverse, outdoorsy teams challenging conventions in unknown territories. In Seattle, contribute to market launches, community events, and premium service at our state-of-the-art center. Enjoy a culture of innovation, resilience, and over-delivery. Protect the planet while advancing your career in clean energy. Rivian's growth means opportunities for rapid advancement—join the revolution today!
Our Seattle team embodies curiosity and courage, delivering intuitive interactions that build lifelong loyalty. With Rivian's backing, you'll have tools, training, and autonomy to shine.
How to Apply
Ready to guide the future of adventure? Apply now for Product Guide IV at Rivian Seattle! Submit your resume highlighting customer service wins, automotive passion, and flexible availability. Include your clean driving record. Interviews prioritize enthusiastic communicators. Don't miss this chance—positions fill fast in Washington's booming EV market. Join Rivian and keep the world adventurous forever!
Locations
- Seattle, Washington, United States
Salary
53,352 - 58,032 USD / yearly
53,352 - 63,835 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Service Excellenceintermediate
- Product Demonstrationsintermediate
- CRM Software Proficiencyintermediate
- POS System Managementintermediate
- Lead Generation Strategiesintermediate
- Event Production Coordinationintermediate
- Brand Advocacyintermediate
- Hospitality Standardsintermediate
- Sales Techniquesintermediate
- Customer Relationship Managementintermediate
- Automotive Knowledgeintermediate
- Multitasking in Fast-Paced Environmentsintermediate
Required Qualifications
- 4+ years’ experience in customer service, automotive, clean energy solutions, field marketing, sales, education, or hospitality (experience)
- At least 21 years of age with High School Diploma or GED required (experience)
- Valid driver’s license with clean MVR: No drug/alcohol incidents, no more than 1 serious violation, no suspensions in 3-5 years (experience)
- Ability to work flexible schedule including nights, weekends, holidays, and travel for business needs (experience)
- Experience with POS and CRM software preferred; working knowledge of Google Workspace (experience)
- Must obtain sales license, notary license, and/or food handling certification within 90 days if applicable (experience)
Responsibilities
- Welcome, engage, and educate customers to provide positive, inclusive experiences exceeding expectations
- Create individualized customer experiences including demonstration drives and vehicle deliveries
- Achieve commercial objectives through demand generation, lead generation, product deep-dives, and community events
- Maintain high-level brand and product expertise via ongoing training and courses
- Leverage POS and CRM tools to generate leads and enhance customer interactions
- Perform operational duties like event production, BOH upkeep, food & beverage support, and space maintenance
- Uphold premium retail, hospitality, and vehicle presentation standards relentlessly
- Take on additional projects, duties, and leadership assignments as required
Benefits
- general: Competitive salary range of $53,352 - $58,032 USD yearly
- general: Comprehensive health, dental, and vision insurance plans
- general: 401(k) retirement savings with company matching
- general: Paid time off including vacation, sick days, and holidays
- general: Employee discounts on Rivian vehicles and merchandise
- general: Professional development and training opportunities
- general: Adventure-focused perks like outdoor gear discounts
- general: Flexible work schedules supporting work-life balance
- general: Stock options and equity in Rivian's growth
- general: Community events and team-building adventures
Tags & Categories
Answer 10 quick questions to check your fit for Product Guide IV Careers at Rivian - Seattle, Washington | Apply Now! @ Rivian.
Related Books and Jobs