Product Manager II - Incident Management Careers at Datadog - New York, New York | Apply Now!
Datadog
Product Manager II - Incident Management Careers at Datadog - New York, New York | Apply Now!
Job Description
Role Overview
Datadog's Product Manager II - Incident Management role in New York, New York represents a career-defining opportunity to shape how the world's leading cloud companies respond to critical outages. Customers rely on Datadog's Incident Management product during their most stressful moments—when business-critical systems fail and every second counts. As a Product Manager II, you'll own the platform that transforms chaos into structured, actionable response: from incident declaration and responder orchestration to automated remediation and post-mortem learning.
This is no narrow feature ownership. You'll lead a technically rich product surface spanning real-time collaborative UEs, AI-powered incident summaries and recommendations, integrated runbooks and documentation, sophisticated task/state management, advanced analytics, and seamless integrations with Slack, Zoom, Microsoft Teams, and other essential tools. Your work directly reduces Mean Time to Resolution (MTTR) for the most complex distributed cloud systems powering Fortune 500 companies.
Datadog's unique advantage? We don't just manage incidents—we power them with full-stack observability. Metrics, traces, logs, alerting, and paging all feed into a unified incident response platform, creating end-to-end visibility and automation that competitors can't match.
Key Responsibilities at Datadog
- Develop deep, firsthand understanding of incident management workflows across dev, ops, SRE, and security teams at enterprise scale
- Own complete product lifecycle for Incident Management—from vision and prioritization through shipping and iteration
- Ship high-impact features that help customers respond to outages 10x faster through automation and intelligent workflows
- Drive product adoption and revenue growth through customer-obsessed feature development
- Partner with world-class Design and Engineering teams to build product roadmaps that inspire peak performance
- Collaborate cross-functionally with Sales, Account Management, Marketing, and Solutions Engineering to close major deals
- Define success metrics and KPIs, delivering executive-ready reporting on product health and business impact
- Champion the voice of the on-call engineer, ensuring every feature reduces pager fatigue and burnout
- Lead integrations across Datadog's observability platform and third-party ecosystems
Qualifications & Requirements
Datadog seeks battle-tested Product Managers who thrive in ambiguity and deliver results for technical customers:
- 3+ years as Product Manager at SaaS company, ideally in observability, DevOps, or incident management space
- Proven ability to ship complex, technical products that solve real customer pain points
- Customer empathy: You intuitively understand the 3AM pager life of SREs and can translate it into product requirements
- Bachelor's degree in Computer Science, Engineering, or equivalent hands-on experience building technical products
- Exceptional communication skills—capable of aligning engineers, executives, and customers around a shared vision
- Analytical mindset with experience defining and tracking product KPIs in growth-stage companies
- Comfortable in hybrid office culture with strong collaboration skills
Datadog values growth potential over perfection. Passionate technologists ready to level up are strongly encouraged to apply.
Salary & Benefits
Competitive Compensation: $187,000 - $240,000 USD base salary + equity (RSUs) + variable performance bonus. Total compensation calibrated to experience and market.
- Comprehensive health, dental, vision coverage for employees + dependents
- Free Spring Health mental health benefits (ages 6+)
- 401(k) with company match
- Fitness reimbursements + wellness stipend
- Unlimited PTO + flexible hybrid NY office policy
- New hire equity grants + ESPP
- Professional development budget + career pathing
- Mentor/buddy programs + Community Guilds
Why Join Datadog?
Datadog (NASDAQ: DDOG) combines explosive growth with profitability—rare in SaaS. Your Incident Management product will be used by the engineers at Peloton, Airbnb, Samsung, and thousands more during their most critical moments. Work with 100% of Fortune 100 companies leveraging Datadog's full-stack observability.
NY office fosters the collaboration and creativity driving our success. Hybrid model balances office energy with work-life harmony. Join a company where Product Managers ship weekly, own P&L impact, and shape industry standards for reliable cloud operations.
How to Apply
Ready to reduce MTTR for the world's largest cloud systems? Apply now for Product Manager II - Incident Management in New York. Include resume, LinkedIn, and note your favorite Datadog Incident Management feature (or why it needs one!).
Datadog is an Equal Opportunity Employer committed to diversity. We review applications on a rolling basis.
Locations
- New York, New York, United States
Salary
187,000 - 240,000 USD / yearly
196,350 - 264,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Incident Managementintermediate
- Product Managementintermediate
- SaaS Product Developmentintermediate
- Cloud Observabilityintermediate
- DevOps Practicesintermediate
- MTTR Reductionintermediate
- AI-Powered Automationintermediate
- Real-Time UI Designintermediate
- Runbook Managementintermediate
- Telemetry Analysisintermediate
- Metrics Traces Logsintermediate
- Alerting Orchestrationintermediate
- Customer Journey Mappingintermediate
- Roadmap Prioritizationintermediate
- KPI Definitionintermediate
Required Qualifications
- Experienced Product Manager at a SaaS company with proven track record in technical products (experience)
- Deep understanding of incident response processes for dev, ops, and security teams (experience)
- Strong empathy for on-call engineers and pager lifecycle management (experience)
- Bachelor's Degree in Computer Science, Engineering, or equivalent practical experience (experience)
- Excellent verbal and written communication skills for technical and non-technical audiences (experience)
- Customer-obsessed mindset with high standards for product quality and delivery (experience)
- Ability to partner cross-functionally with Design, Engineering, Sales, and Marketing teams (experience)
Responsibilities
- Own end-to-end product management for Datadog's Incident Management platform
- Develop deep customer insights into dev, ops, and security incident workflows
- Ship features that accelerate outage response and reduce Mean Time to Resolution (MTTR)
- Drive product growth through analytics, AI recommendations, and automation innovations
- Collaborate with Design and Engineering to create inspiring product roadmaps
- Define and track Key Performance Indicators (KPIs) for executive reporting
- Partner with Sales and Solutions teams to win deals and expand customer adoption
- Integrate with third-party chat, video platforms, and observability telemetry
- Transform outages into learning opportunities through post-incident analysis
Benefits
- general: New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- general: Comprehensive healthcare, dental, and vision insurance for employees and dependents
- general: Free global Spring Health mental health benefits for employees and family age 6+
- general: 401(k) plan with generous company match
- general: Unlimited paid time off and flexible hybrid work arrangements
- general: Fitness reimbursements and wellness programs
- general: Continuous professional development and product training
- general: Intra-departmental mentor and buddy programs for career growth
- general: Inclusive Community Guilds and Inclusion Talks access
- general: Competitive commuter benefits and parental planning support
Tags & Categories
Answer 10 quick questions to check your fit for Product Manager II - Incident Management Careers at Datadog - New York, New York | Apply Now! @ Datadog.
Related Books and Jobs
Product Manager II - Incident Management Careers at Datadog - New York, New York | Apply Now!
Datadog
Product Manager II - Incident Management Careers at Datadog - New York, New York | Apply Now!
Job Description
Role Overview
Datadog's Product Manager II - Incident Management role in New York, New York represents a career-defining opportunity to shape how the world's leading cloud companies respond to critical outages. Customers rely on Datadog's Incident Management product during their most stressful moments—when business-critical systems fail and every second counts. As a Product Manager II, you'll own the platform that transforms chaos into structured, actionable response: from incident declaration and responder orchestration to automated remediation and post-mortem learning.
This is no narrow feature ownership. You'll lead a technically rich product surface spanning real-time collaborative UEs, AI-powered incident summaries and recommendations, integrated runbooks and documentation, sophisticated task/state management, advanced analytics, and seamless integrations with Slack, Zoom, Microsoft Teams, and other essential tools. Your work directly reduces Mean Time to Resolution (MTTR) for the most complex distributed cloud systems powering Fortune 500 companies.
Datadog's unique advantage? We don't just manage incidents—we power them with full-stack observability. Metrics, traces, logs, alerting, and paging all feed into a unified incident response platform, creating end-to-end visibility and automation that competitors can't match.
Key Responsibilities at Datadog
- Develop deep, firsthand understanding of incident management workflows across dev, ops, SRE, and security teams at enterprise scale
- Own complete product lifecycle for Incident Management—from vision and prioritization through shipping and iteration
- Ship high-impact features that help customers respond to outages 10x faster through automation and intelligent workflows
- Drive product adoption and revenue growth through customer-obsessed feature development
- Partner with world-class Design and Engineering teams to build product roadmaps that inspire peak performance
- Collaborate cross-functionally with Sales, Account Management, Marketing, and Solutions Engineering to close major deals
- Define success metrics and KPIs, delivering executive-ready reporting on product health and business impact
- Champion the voice of the on-call engineer, ensuring every feature reduces pager fatigue and burnout
- Lead integrations across Datadog's observability platform and third-party ecosystems
Qualifications & Requirements
Datadog seeks battle-tested Product Managers who thrive in ambiguity and deliver results for technical customers:
- 3+ years as Product Manager at SaaS company, ideally in observability, DevOps, or incident management space
- Proven ability to ship complex, technical products that solve real customer pain points
- Customer empathy: You intuitively understand the 3AM pager life of SREs and can translate it into product requirements
- Bachelor's degree in Computer Science, Engineering, or equivalent hands-on experience building technical products
- Exceptional communication skills—capable of aligning engineers, executives, and customers around a shared vision
- Analytical mindset with experience defining and tracking product KPIs in growth-stage companies
- Comfortable in hybrid office culture with strong collaboration skills
Datadog values growth potential over perfection. Passionate technologists ready to level up are strongly encouraged to apply.
Salary & Benefits
Competitive Compensation: $187,000 - $240,000 USD base salary + equity (RSUs) + variable performance bonus. Total compensation calibrated to experience and market.
- Comprehensive health, dental, vision coverage for employees + dependents
- Free Spring Health mental health benefits (ages 6+)
- 401(k) with company match
- Fitness reimbursements + wellness stipend
- Unlimited PTO + flexible hybrid NY office policy
- New hire equity grants + ESPP
- Professional development budget + career pathing
- Mentor/buddy programs + Community Guilds
Why Join Datadog?
Datadog (NASDAQ: DDOG) combines explosive growth with profitability—rare in SaaS. Your Incident Management product will be used by the engineers at Peloton, Airbnb, Samsung, and thousands more during their most critical moments. Work with 100% of Fortune 100 companies leveraging Datadog's full-stack observability.
NY office fosters the collaboration and creativity driving our success. Hybrid model balances office energy with work-life harmony. Join a company where Product Managers ship weekly, own P&L impact, and shape industry standards for reliable cloud operations.
How to Apply
Ready to reduce MTTR for the world's largest cloud systems? Apply now for Product Manager II - Incident Management in New York. Include resume, LinkedIn, and note your favorite Datadog Incident Management feature (or why it needs one!).
Datadog is an Equal Opportunity Employer committed to diversity. We review applications on a rolling basis.
Locations
- New York, New York, United States
Salary
187,000 - 240,000 USD / yearly
196,350 - 264,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Incident Managementintermediate
- Product Managementintermediate
- SaaS Product Developmentintermediate
- Cloud Observabilityintermediate
- DevOps Practicesintermediate
- MTTR Reductionintermediate
- AI-Powered Automationintermediate
- Real-Time UI Designintermediate
- Runbook Managementintermediate
- Telemetry Analysisintermediate
- Metrics Traces Logsintermediate
- Alerting Orchestrationintermediate
- Customer Journey Mappingintermediate
- Roadmap Prioritizationintermediate
- KPI Definitionintermediate
Required Qualifications
- Experienced Product Manager at a SaaS company with proven track record in technical products (experience)
- Deep understanding of incident response processes for dev, ops, and security teams (experience)
- Strong empathy for on-call engineers and pager lifecycle management (experience)
- Bachelor's Degree in Computer Science, Engineering, or equivalent practical experience (experience)
- Excellent verbal and written communication skills for technical and non-technical audiences (experience)
- Customer-obsessed mindset with high standards for product quality and delivery (experience)
- Ability to partner cross-functionally with Design, Engineering, Sales, and Marketing teams (experience)
Responsibilities
- Own end-to-end product management for Datadog's Incident Management platform
- Develop deep customer insights into dev, ops, and security incident workflows
- Ship features that accelerate outage response and reduce Mean Time to Resolution (MTTR)
- Drive product growth through analytics, AI recommendations, and automation innovations
- Collaborate with Design and Engineering to create inspiring product roadmaps
- Define and track Key Performance Indicators (KPIs) for executive reporting
- Partner with Sales and Solutions teams to win deals and expand customer adoption
- Integrate with third-party chat, video platforms, and observability telemetry
- Transform outages into learning opportunities through post-incident analysis
Benefits
- general: New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- general: Comprehensive healthcare, dental, and vision insurance for employees and dependents
- general: Free global Spring Health mental health benefits for employees and family age 6+
- general: 401(k) plan with generous company match
- general: Unlimited paid time off and flexible hybrid work arrangements
- general: Fitness reimbursements and wellness programs
- general: Continuous professional development and product training
- general: Intra-departmental mentor and buddy programs for career growth
- general: Inclusive Community Guilds and Inclusion Talks access
- general: Competitive commuter benefits and parental planning support
Tags & Categories
Answer 10 quick questions to check your fit for Product Manager II - Incident Management Careers at Datadog - New York, New York | Apply Now! @ Datadog.
Related Books and Jobs