About Choice Hotels

Choice Hotels International, Inc. (NYSE: CHH) stands as one of the world's largest lodging franchisors, boasting over 7,400 hotels and more than 625,000 rooms across 45 countries. As a leader in midscale, extended stay, and upscale segments, Choice Hotels offers a diverse portfolio of 22 brands, including familiar names like Comfort Inn, Quality Inn, Radisson, Radisson Blu, and Country Inn & Suites by Radisson. This extensive network meets every traveler's needs, from economy stays to full-service upscale properties. The award-winning Choice Privileges loyalty program enhances guest experiences with reward nights and personalized perks. At Choice Hotels, our managed hotels embody premium hospitality, driven by cultural values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious, and Show Integrity. These principles inspire loyalty, growth, and the true hospitality spirit.

Role Overview

The Public Space Attendant position at our Bloomington, Minnesota location is pivotal in delivering 100% guest satisfaction. This role ensures all public and back-of-house areas remain clean, comfortable, and safe, upholding the high standards of Radisson and other Choice Hotels brands. From lobby polishing to fitness center maintenance, you'll create impeccable environments that exceed guest expectations. As a key team member, you'll model genuine hospitality, fostering positive inter-departmental relationships and contributing to a pleasant work atmosphere. This full-time opportunity is ideal for detail-oriented individuals passionate about hospitality excellence in a dynamic hotel setting.

Key Responsibilities

Your daily duties will focus on maintaining pristine public spaces throughout the hotel. This includes vacuuming lobby carpets, cleaning elevator landings, sanitizing glass surfaces, furniture, and door handles. You'll manage trash and recycling removal, service guest hallways, and keep linen closets organized. Responsibilities extend to lobby bathrooms, fitness centers, employee areas, and parking landings—replenishing supplies, mopping floors, and wiping down equipment. Regular walk-throughs ensure ongoing cleanliness, with special attention to sanitizing stations and high-touch areas. You'll report maintenance needs promptly, handle deliveries upon guest requests, and follow all safety protocols for cleaning supplies. Teamwork is essential: listen to guests, resolve issues empathetically, and deliver the 'Yes I Can!' service that defines Choice Hotels.

Public Area Maintenance

Clean and sanitize lobbies, elevators, bathrooms, and fitness centers multiple times daily, using scrubbing machines where needed.

Guest Interaction

Provide personal attention, notice dissatisfaction, and exceed expectations through proactive service.

Safety and Reporting

Adhere to safety regulations, report security issues, and ensure all areas meet brand standards.

Qualifications & Requirements

To succeed as a Public Space Attendant, bring a commitment to cleanliness and guest service. Preferred qualifications include prior housekeeping or janitorial experience in hospitality. You must be physically capable of lifting heavy items, standing for extended periods, and performing repetitive tasks. Familiarity with cleaning chemicals, proper usage protocols, and safety training is essential. Strong attention to detail, time management, and a positive team attitude are key. Ability to communicate effectively, work flexible shifts, and embody Choice Hotels' cultural values will set you apart. No formal education beyond high school is required, but a passion for hospitality is non-negotiable.

Benefits & Perks

Choice Hotels rewards its team with comprehensive benefits tailored to hospitality professionals. Enjoy competitive pay with potential for performance bonuses. Full-time associates receive health, dental, and vision insurance, plus paid time off and holidays. Exclusive hotel employee discounts at Choice brands like Comfort Inn, Quality Inn, Radisson, and more allow you to travel affordably. Additional perks include 401(k) matching, employee assistance programs, and tuition reimbursement for career development. We prioritize work-life balance with flexible scheduling and recognition programs that celebrate your contributions.

Career Growth

At Choice Hotels, your career is our priority. Starting as a Public Space Attendant opens doors to advancement in housekeeping, front desk, management, and beyond. Our training programs, leadership development, and internal promotion opportunities have propelled thousands into rewarding roles. With a global footprint, relocate or grow within upscale brands like Radisson Blu. Embrace our cultural values to inspire loyalty and drive your professional journey in the thriving hotel industry.

Why Join Choice Hotels

Choice Hotels offers more than a job—it's a gateway to a vibrant hospitality career. Work with iconic brands like Comfort Inn, Quality Inn, and Radisson in a supportive environment that values bold ideas and integrity. In Bloomington, Minnesota, enjoy a dynamic location near major attractions, with opportunities to make a real impact on guest experiences. Our commitment to employee growth, discounts, and premium benefits positions you for long-term success. Join a challenger brand that's redefining lodging worldwide and be part of the hospitality spirit.

Role FAQs

What shifts will I work?

Shifts vary to cover peak times, including evenings, weekends, and holidays, ensuring 24/7 cleanliness.

Is experience required?

Prior cleaning experience is preferred but not mandatory; we'll provide training on Choice standards.

What brands will I support?

Primarily Radisson properties, with exposure to the full Choice portfolio including Comfort Inn and Quality Inn.

Are hotel discounts available?

Yes, enjoy significant discounts on stays at Choice Hotels worldwide for you and your family.

How does Choice Hotels support career growth?

Through mentorship, training, and promotions, many start in roles like this and advance to leadership.