Publicis Groupe, the world's second largest communications group, is a solutions platform that is present in more than 100 countries. Do you want to know more about the agency/brand or area of expertise you will be applying for in this role? Keep reading!

At Leo Burnett, we understand that creativity has the power to transform human behavior. It's the core belief behind what we call HumanKind, focusing on people and purposes. Our strength lies in the professionalism of our teams, combining strategic rigor, a multidisciplinary approach, and high doses of creativity to deliver unique and personalized value propositions that drive our clients' brand growth. We aspire to be the best creators of ideas that truly resonate with people.

As a digital account director, you will coordinate a complex digital operation across several channels – digital media campaigns, CRM, web, social media, SEO – with local and international management. This role ensures the digital operation works smoothly, in a coordinated, organized and well-structured way, while adding value to client´s business by following the performance of the activities.

Key Responsibilities

Operations Management

You will be in close contact with international and local teams, to have full visibility and control over the activities from all streams, making sure the team doesn´t work in silos and the information runs smoothly across disciplines.

• Coordinate with local project management and media teams on digital campaign briefs, campaign transcreation, production and implementation: display media, online videos, native ads.
• Supervise the CRM operations, participating on monthly planning meetings, coordinating tasks distributions along the month and making sure the campaigns are delivered in time and with the highest quality possible. Will work with the project management team to revise and present CRM monthly reports.
• Coordinate the web operations: general updates and recommendations to improve the results.
• Manage the social media activities, overseeing the editorial plans, making sure the content is aligned with the overall brand strategy.
• Handle budgetary control of clients and coordination / approval of billing.

Creative Management

You will act as the main leader of key client initiatives – main campaigns and launches – preparing jointly creative briefs and coordinating the project execution across different channels: media, creativity, content, social media, influencers, CRM.

Client management

You will be in close contact with local clients from the different disciplines (media, CRM, web, social), establishing a trustful relationship. Will act as an extension of client´s teams inside the agency, making sure their priorities and expectations are transmitted to the team and properly executed. Will be able to have a critical POV on the activities in order to propose improvements in all streams. Will participate in several client meetings along the week, both in person and remotely.

International Coordination

You will be the main point of contact for the international team, making sure the central information and priorities are correctly transmitted to the local team. Will coordinate the main campaigns received by the central team, making sure the brand guidelines, messages and priorities are consistent across channels. Will participate in several meetings with central team.

• 10-12 years of experience in digital marketing.
• Strong project management and coordination skills, able to manage multiple stakeholders. Experience with project management tools such as Jira or Asana is appreciated.
• Solid understanding of media, CRM, and digital campaign execution.
• Comfortable navigating complexity, with attention to detail and structured problem-solving.
• Strong relationship-building and influencing skills, with the ability to align diverse teams.
• Fluent in English and Spanish.
• Experience with auto industry is a plus.
• Have some previous experience working with Agile methodologies.

Additional requirements:

• Acknowledge and commit to comply with our internal procedures intending to prevent bribery and corruption.
• Show special awareness and embrace our compliance culture, especially in matters related to anti-bribery and anti-corruption.
• Be a role model and lead by example complying with the Business Unit internal procedures, including those regarding the Bribery and Corruption Management Framework.

Why join us? Because we offer reasons such as:

• 🌟 Flexible Benefits (Coverflex): Enjoy more than just work with flexible compensation including meal vouchers, health insurance, transportation, and more.
• 🚀 Growth Opportunities: You can advance in your career not only through the experience of working with major clients but also by accessing local and global training programs specialized according to your role, covering both technical and soft skills.
• 📚 Free Online Training: You can access unlimited courses from LinkedIn Learning and Udemy Catalogs through our artificial intelligence platform "Marcel".
• 🥇 Partner Certifications: You'll have the opportunity to obtain certifications from industry giants such as Meta, Google, or Amazon.
• 🌍 Work from anywhere: Telecommute up to 6 weeks from over 100 countries with our #WorkYourWorld program.
• 🎉 Attractive holidays package including your birthday & Advertising Day off plus some additional days off. Rest is also important!
• ✨ Work-Life Balance: Enjoy a hybrid model with up to two days working from home and intensive summer hours. Full remote in Easter, Christmas & 3 weeks in Summer. Flexible work start schedule.
• 🧘🏻‍♂️ Well-being: We prioritize the well-being of our staff and organize various health initiatives such as daily meditation or yoga among others.

We are certified as a Great Place to Work, your happiness and providing you with an outstanding experience means a lot to us, let's enjoy!

Here at Publicis Groupe, we are committed to building a culturally diverse workforce and therefore strongly encourage applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from all individuals, regardless of their background: we do not discriminate on the basis of race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, marital status, or any individual´s status in any group or class protected by law.

If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with the recruiter who contacts you.

All employees are committed to complying with obligations regarding Information Security and Technologies, obligations related to the use of Artificial Intelligence, obligations stemming from the Quality and Environmental Management System, as well as obligations derived from the Integrity Management System, Corruption Prevention, and the Anti-Bribery and Anti-Corruption Policy. Furthermore, all employees are required to complete mandatory training courses, declarations, and compliance commitments in these areas.