At Razorfish, we have a passion for creating diverse, different, and intent-powered ideas. We exist to connect purpose to performance. We’re a new breed of agency capable of understanding consumer mindsets, developing creative platforms, and distributing through channel brilliance.

We create unforgettable experiences that connect and enrich people’s lives.

Our values are at the heart of everything we do, and we’re pretty proud of them:

• We give a sh*t
• We are allies
• We are unconventional
• We are human

The transformation you will experience.

The purpose of the Associate Performance Media Director is to define industry-leading Performance Media strategies for our clients across Razorfish. This role exists to deliver Senior support and a strategic approach to our client accounts. Working with the Performance Media team, across (but not limited to) Search Engine Marketing, Programmatic, Video, Social and Mobile channels and platforms driving accurate and timely reports, optimisation implementation that drives business outcomes for our customers. It also influences, coaches and inspires the team to deliver brilliant work to customers.

Your scope will include:

•       Own the mid to senior customer relationship to ensure we are aligned with the customer and delivering on their business needs.

•       Oversee the build of new and existing Search, Programmatic, Social campaign accounts ensuring a high level of detail is observed and we are aligned to the customer brief.

•       Spearhead and assist Account Managers, Executives and/or Coordinators to ensure account deliverables including reporting, optimisation tactics, copywriting, quality-checks and greatest practice while we adhere to the strategy set.

•       Add a strategic layer to our base-line delivery in-line with the customer business objectives, to go above and beyond their experience of Razorfish.

•       Review and add to insights for monthly and quarterly reviews, laddering up to the ‘so-what?’

•       Identify areas for account improvement and feed-back to senior heads.

•       Facilitate meetings and workshops and spearhead presentations to the customer.

•       Discuss and resolve issues

•       Work with the team by giving clear briefs, direction and feedback. 

•       Work closely with other directors to ensure fair distribution of workload for the team

•       Provide continual coaching, influence and guidance to the team.

•       Oversee annual reviews, development plans and key focus areas for direct reports.

•       Help to create an environment where all team members are encouraged to both enjoy themselves at work and make a real contribution to the success of the business as a whole.

•       Oversee campaigns and projects ensuring they deliver above standard for customer

•       Assess the customer/s marketing and business strategies.

•       Attend meetings with other customers’ agencies and work in collaboration to meet joint objectives

•       Complete accurate input into the monthly and annual forecasting.

•       Ensure the team deliver projects to timeline and budget with accuracy.

•       Identify and cross-sell Performance Media product inside your customer suite

•       Share new contacts and opportunities with the Executive Leadership team.

•       Consider business building ideas to aid in meeting the financial target.

•       Seek and implement opportunities to grow both the clients and Razorfish’s business.

•       Contribute to specific pitches as requested and deliver to answer the brief.

What type of person will be successful in this role:

•       Established working experience in a fast-paced agency environment, working with enterprise level clients.

•       Comprehension and working knowledge of either SEM, Paid Social and Programmatic campaign build and/or management, strategy writing and successful implementation

•       Advanced knowledge of modern Search and platform knowledge across GA4 and Adobe Analytics

•       Intermediate knowledge of Microsoft Office (Word, PowerPoint and Outlook)

•       Is customer focused and diligent to meeting the expectations and requirements of their customer and exploring out of the box opportunities for them

•       Has a passion for delivering top-notch performance marketing strategy

•       A strong team innovator that is inspiring, collaborative and easily gains credence and support of peers

•       Strong strategic aptitude that assesses beyond the day to day campaign management

•       Confident and engaging communication style when dealing with customers and third-parties

•       Timeline driven and is able to upwards and downwards manage the wider team to ensure key deliverables are hit

#LI-DS1

Publicis Groupe benefits: Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world's most progressive and dynamic modern communications businesses. You can learn more about us at www.publicisgroupeanz.com.

Enjoy all the perks that come with our network offering:

• A comprehensive Wholeself program supporting physical, mindful, and financial wellbeing.
• A creative, lively, and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach — "working your way with us."
• Access to our Global AI Platform Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.
• Extensive Learning & Development opportunities including more than 15,000 learning programs via our online learning platform, Marcel Classes.
• A culture of open feedback and support to reach your goals through our Career Conversations program.
• A committed Diversity, Equality, and Inclusion strategy driven through our Viva Women, Égalité, enABLE, EmbRACE, and Écologique committees.
• Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave after 2 years of service.
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.
• Parental leave policy with up to 18 weeks based on tenure, paid primary carer leave, secondary carer swap, and Cub Care leave.
• Access to counsellors, psychologists, and professionals through Sonder, an all-in-one digital wellbeing technology platform designed to support psychological, medical & safety needs.
• A workplace that stands together to provide a more open, supportive, and recovery-forward culture for all employees with life-threatening illnesses. Read more about our Working With Cancer Pledge: https://workingwithcancerpledge.com/
• Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation, and the Australian Disability Network.

If you don't tick every box in this ad, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity rather than ticking boxes — so if this role resonates with you, please apply.

Diversity. Inclusion. Equity. More than just words; these are part of our DNA. At Publicis Groupe, we are committed to the inclusion and recognition of all people regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status, and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge, and experience that difference brings to our culture and solutions.

Uniqueness is powerful; without it, we wouldn't be where we are today. So be you — we like it that way.

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via recruitmentpublicisgroupe.com; your personal information will be kept confidential.