With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our ‘Power of One’ business model, with teams that span multiple disciplines across clients such as Aldi, P&G, P&O Ferries, Primark, Samsung, Stellantis, and Visa. 

We place a huge focus on our People and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential and we encourage everyone to make “Brave Plays” in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign’s Best Places to Work for three years in a row (2021, 2022 and 2023) and most excitingly, Media Week's Agency of the Year 2023!

What will you be doing?

Hi there! We’re Constellation.  Ready to work with one of the biggest clients in the world?  We’re a multi-disciplinary team with ambitions of transforming marketing by putting people (including our consumers) first, and we’re looking for new talent to work on one of Publicis Groupe’s most prized clients, Samsung, a top-five-in-the-world company boasting an audience of over 1 billion people in 80 countries. It’s purposeful work that can be demanding, but our ideal candidate relishes a challenge. So, if you’re ready to join a world-class agency and a top-tier client, we’re ready for you.

The role supports Samsung Global D2C HQ, delivering holistic paid digital media strategies across multiple channels and 28 markets. The focus is on driving lower-funnel awareness, engagement, and e-commerce performance, particularly during key trading and campaign periods.

As a D2C Account Manager you will be responsible for defining the optimal tactics, audiences, and placements across both search and social to deliver success against our KPIs. You will working with a team of activation experts across PMAX & AI Max, Demand Gen and Meta Advantage+, and able to test newer tactics like Social Search and TikTok Shop. Being biddable means prioritising the clients budget to what will deliver, being channel agnostic.

This role requires a strong analytical mindset, advanced comfort with spreadsheets and performance data, and the ability to distil complex, multi-market performance into clear insights and actions for both internal teams and clients.

You will be working in a team led by the D2C Director and reporting directly into an D2C Account Director. You will work alongside team members in London, Korea and India.

• Develop data-led media plans that deliver against client KPIs while ensuring strong commercial outcomes.
• Own budget pacing, forecasting, and scenario planning across Search and Social channels.
• Lead the analysis of campaign performance across Search and Social, identifying optimisation opportunities and performance risks.
• Produce insight-driven PCAs that clearly articulate results, learnings, and recommended next actions.
• Act as a trusted day-to-day client contact, confidently discussing performance results and optimisation logic.Present performance insights clearly in weekly and monthly client updates, tailored to different stakeholder needs.
• Collaborate closely with regional and global teams to align execution and share best practices.

What are we looking for?

• In-depth experience and understanding of PPC across key suppliers - Google Ads and Bing.
• Hands-on experience activating and optimising Paid Search and Paid Social campaigns.
• Demonstrates advanced analytical capability, with strong confidence using spreadsheets for analysis, forecasting, and performance tracking.
• Has experience producing insight-led performance reporting, not just descriptive dashboards.

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. 

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).

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