The Client Lead Role expectations will include, but not limited to the following:

Team & client management:

Qualities that we look for in our people:

Positive Influence – a positive team member who keeps the team motivated. Demonstrates understanding of the importance of agency morale and a healthy hay happy culture.

Operational Efficiency – someone who can spread themselves across multiple tasks simultaneously by working smartly, efficiently, and effectively.

Meticulous – while we want someone who is efficient, they also need to pay attention to all the details and ensure they ‘Dot the I’s and cross the T’s.’ They should do things once and do them right. This requires a keen sense of pride in their work and ensuring that all output goes through rigorous quality control. Organisation is key trait.

Bigger Picture Mentality – as a Client Lead, this person must be able to step back and understand the bigger picture and how all the various components of a project affect one another instead of looking at channels in isolation.

Time Management - identify the urgent & important tasks and priorities to ensure delivery to client and other stakeholders.

Interpersonal Skills – we want someone who can build relationships both internally and externally. As the point of contact between agency team members, client, and PGA.

Solutions Driven – we need someone who can think on their feet and produce quick solutions to everyday problems. They should see all problems as a challenge for them to overcome.

Delivery Accountability on Projects - manages client expectation on quality, cost & timing. The client has an extremely strict process in terms of timings, and this process must be managed carefully.

Financial Acumen – this person must be able to take on full internal and campaign financial ownership. This includes but is not limited to management of invoices, POs, and project budgets including job reconciliations.

Passion for PR & Corporate Communications – someone who drives best-in-class work. This means creating an environment where PR ideas, earned content and innovation can flourish.

Strategic Mindset – these portfolios have a strong focus on PR strategy, and it is critical to ensure understanding of the strategy and ensuring that this is integrated into the communications output.

Essential Requirements:

Candidate must have: