We are seeking a highly skilled and proactive Project Manager to join our dynamic team. In this role, you will manage a large-scale U.S. retail account with high-volume and oversee the end-to-end delivery of marketing assets across multiple workstreams, partnering closely with geographically dispersed teams, external vendors, and client stakeholders. The ideal candidate will have strong project management experience, deep knowledge of digital production workflows, and the ability to lead cross-functional teams in a fast-paced environment. This role reports to the Program Manager.  

• Serve as a primary point of contact for clients, building and maintaining strong relationships to ensure satisfaction and long-term retention. 

• Act as a key day-to-day project management partner for a retail account, supporting the delivery of always-on and campaign-based initiatives. 

• Partner with account, creative, and client stakeholders to understand intake requirements, timelines, priorities, and dependencies across multiple workstreams while continuously looking for ways to streamline workflows and improve operational efficiency. 

• Translate briefs, scopes, and requirements into clear project plans, schedules, and task-level execution across teams. 

• Manage end-to-end production workflows from kickoff through delivery, ensuring alignment across creative, copy, design, development, production, QA, and resourcing. 

• Coordinate high-volume asset production across digital channels (display, social, web, OLV, and paid media), overseeing timelines, scope, and resourcing against tight retail deadlines and within budget. 

• Proactively identify risks and bottlenecks, flagging issues early and driving solutions while maintaining clear, consistent communication with internal teams and clients on status. 

• Ensure projects adhere to established processes, quality standards, and client requirements. 

• Bachelor’s degree in marketing, advertising, business administration, or a related field. 

• 4–5 years of experience in project management within an advertising, marketing, or digital production environment. 

• Experience supporting large-scale retail clients with high-volume production models and ability to deliver complex, multi-phase projects on time and within scope. 

• Proven ability to manage multiple projects simultaneously across overlapping timelines and stakeholder groups. 

• Strong understanding of digital deliverables, including paid social, web, HTML5 display banners, animations, and video. 

• Hands-on experience with project management tools such as Jira, Smartsheet, Workfront, SharePoint or similar (Airtable experience is a plus). 

• Highly organized, detail-oriented, and comfortable working in fast-paced, deadline-driven environments. 

• Strong communication and collaboration skills, with the ability to work effectively across creative, technical, and production teams. 
• Adaptable, solutions-oriented, and calm under pressure when priorities shift.

AI Use

We use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications or analyzing resumes. These tools assist our recruitment team but never replace human decision-making. We believe in a human-first approach, where your experience and potential are recognized by people.

Publicis Canada is committed to building a diverse workforce representative of our community. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.  If you require a specific accommodation please contact Human Resources.