We’re looking for a Retail Media expert! A smart, high-reaching, dynamic Sales Manager to join our London team.

How you’ll make an impact

Your mission will be to build positive results by working with the sales team to turn new business into existing. You’ll handle a key book of business across agencies and brands for our Retail Media clients. You will navigate the digital landscape of retail media with highly differentiated products & solutions to take to brand and agency clients.   Your success will be based on growing your client revenue and relationships. You’ll report to the Head of Demand for Epsilon Retail Media (ERM) and work closely with your fellow SAMs, the wider Sales team, Customer Success and Marketing teams, along with key internal partners and external clients. This is a hybrid role based in London, 2/3 days per week in the office.

In a nutshell:

• Drive revenue, in the form of upselling and reselling, from agencies and brands for Epsilon’s retail media partners
• Lead and develop our existing agency and brand relationships within the Retail media division
• Contribute to the wider ERM sales team hitting/exceeding the yearly revenue target
• Ensure Epsilon Retail Media contributes to the company’s overall growth, and that ERM performs in-line with both revenue and broader business expectations
• Become an internal and external guide in Epsilon’s retail media advertising offerings: Offsite Display, CTV, Video, Social, audio; Onsite display; Onsite sponsored products. And more as they are developed and launched (e.g. in-store; loyalty)
• Tell compelling stories with data. Ability to use data to inform strategy and drive revenue

What You’ll Do 

We expect the ideal candidate to use general business insight to uncover business needs, find opportunities and create impactful positioning of how Epsilon’s unique offering will help our clients achieve their business goals.

• Drive revenue for Epsilon by navigating both internal and external client organizations
• Upsell, cross-sell and resell additional products and solutions
• Proactively build and maintain a book of business
• Cultivate and develop positive relationships with key partners across Agency Holding Companies. These include Publicis, indie agencies, brands direct, longtail brands, and other partners as needed. Establish yourself as the key POC for your clients.
• Continually educate, guide and advise your clients on ERM solutions, ERM retailer partners and the broader landscape, with a client-centric approach, to help retain and grow existing business
• Work to quickly learn and understand the landscape the client operates in to help address their needs in a way that is driven, differentiated, and meaningful
• Support with campaign management and activation including troubleshooting
• Analyse data and campaign results to extrapolate meaningful stories, to help advertisers continue and expand their retail media activations, thereby driving further revenue
• Handle objections and provide follow ups with supporting documentation including forecasts, benchmarks, 1pagers, decks
• Work with your Sales Lead to ensure the campaign succeeds from launch to completion. Provide clients with post-campaign information, including QBRs, PCAs, and extra data pulls as outlined in SLAs.
• Contribute to forecasts and pipeline for both internal & external purposes
• Support on events, conferences, agency roadshows, including outreach and content building

Who You Are 

• What you’ll bring with you:  
  • 4+ years of professional Account and client management experience. Sales experience would also be highly beneficial
  • High self-motivation and proactivity
  • Able to identify upsell & cross-sell opportunities in a client-centric way
  • Experience across key marketing components including strategy, analytics, data analysis media performance
  • Competent with Salesforce
  • Comfortable with consultative sales and solution selling
  • Strong business knowledge and ability to develop effective plans
  • Solid quantitative background with an understanding of analytic tools and techniques
  • Strong relationship-building skills
  • Effective communication across multiple levels of an organization
  • Work well in a team/highly collaborative environment
  • Strong computer skills: Microsoft Office, Excel, and PowerPoint and Sales Management software
  •  
• Why you might stand out from other talent:  
  • Highly driven, motivated and high-reaching self-starter
  • Analytical and logical attitude, able to understand and articulate data
  • Great teammate mentality, collaborative over driven
  • Proactive as well as reactive

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice.

When You Join Us, We’ll Create Something EPIC Together
Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

Our pillars aren't just words. They're how we show up every day.

• People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
• Collaboration: We work together, support one another, and collectively achieve goals.
• Growth: There are endless opportunities for growth through learning, development and career advancement.
• Innovation: We drive progress through pioneering solutions and forward-thinking approaches.
• Flexibility: We’ve created a balance between work and personal life, and we encourage adaptability to solve problems creatively.

Our values guide us to bring value for our clients, our people and consumers.

• Act with integrity
• Work together to win together
• Innovate with purpose
• Respect all voices
• Empower with accountability

These pillars and values are our foundation—shaping our culture, guiding our decisions, and uniting us in common purpose.

Because You Matter

We know that we have some of the brightest and most versatile employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career.

We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City.

As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and parental, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.

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