RESUME AND JOB
Publicis Groupe
Welcome to Team One.
Team One is Publicis Groupe's premium brand agency dedicated to helping brands build relationships of worth with a new generation of affluent customers. To understand them more deeply. Engage them more meaningfully. Target them more precisely. And influence the way they aspire to live.
Team One has one office in Melbourne, Australia and six offices in the United States of America, including Los Angeles, Atlanta, Boise, Chicago, Dallas, and New York.
Team One has one-of-a-kind insight into affluent consumers across the globe. We provide an ever-expanding body of knowledge to give brands, old and new, the tools to leverage their heritage and innovate for the future.
Locally, the agency’s capabilities include brand and business strategy, CRM, website development, data science and analytics, experiential/lifestyle marketing, influencer and social media, design, and full-service multimedia production.
We are looking for a motivated and experienced Senior CX & CRM Strategist to join our team for a 10-month parental leave coverage.
You’ll be a key part of the Team One and Saatchi & Saatchi Strategy Team – the centre of strategy for the business. You’ll work with a diverse team and clients to uncover key challenges, then deliver a strategy with a focus on CX, CRM and digital strategy. You’ll have a passion for delivering excellent CX, CRM and Digital experiences and be able to partner with Senior clients, client services, data and creative teams to develop connected strategies with impact. You’ll lead the development and implementation of customer experience, digital and CRM initiatives to improve overall customer engagement, retention and loyalty.
You’ll report to the Team One General Manager where you will drive collaboration on large projects, lead strategies/campaigns with excellent briefs, go-to- market plans, and journey flows.
WHAT YOU’LL BE DOING DAY-TO-DAY:
WHAT WE'RE LOOKING FOR:
WHY JOIN US?
#LI-JH2
If you don’t tick every box in this ad, please don’t rule yourself out. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity, rather than ticking boxes – so if this role resonates with you, please apply.
Diversity. Inclusion. Equity. More than just words, these are part of our DNA. At Publicis Groupe we are committed to the inclusion and recognition of all people; regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions.
Uniqueness is powerful; without it we wouldn’t be where we are today. So be you – we like it that way.
We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via recruitment@publicisgroupe.com - your personal information will be kept confidential.
Publicis Groupe benefits: Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world's most progressive and dynamic modern communications businesses. You can learn more about us at www.publicisgroupeanz.com.
Enjoy all the perks that come with our network offering:
If you don't tick every box in this ad, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity rather than ticking boxes — so if this role resonates with you, please apply.
Diversity. Inclusion. Equity. More than just words; these are part of our DNA. At Publicis Groupe, we are committed to the inclusion and recognition of all people regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status, and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge, and experience that difference brings to our culture and solutions.
Uniqueness is powerful; without it, we wouldn't be where we are today. So be you — we like it that way.
We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via recruitmentpublicisgroupe.com; your personal information will be kept confidential.
120,000 - 195,000 AUD / yearly
Source: AI Estimation
* This is an estimated range based on market data and may vary based on experience and qualifications.
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Answer 10 quick questions to check your fit for Senior CX & CRM Strategist @ Publicis Groupe.

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© 2026 Pointers. All rights reserved.

Publicis Groupe
Welcome to Team One.
Team One is Publicis Groupe's premium brand agency dedicated to helping brands build relationships of worth with a new generation of affluent customers. To understand them more deeply. Engage them more meaningfully. Target them more precisely. And influence the way they aspire to live.
Team One has one office in Melbourne, Australia and six offices in the United States of America, including Los Angeles, Atlanta, Boise, Chicago, Dallas, and New York.
Team One has one-of-a-kind insight into affluent consumers across the globe. We provide an ever-expanding body of knowledge to give brands, old and new, the tools to leverage their heritage and innovate for the future.
Locally, the agency’s capabilities include brand and business strategy, CRM, website development, data science and analytics, experiential/lifestyle marketing, influencer and social media, design, and full-service multimedia production.
We are looking for a motivated and experienced Senior CX & CRM Strategist to join our team for a 10-month parental leave coverage.
You’ll be a key part of the Team One and Saatchi & Saatchi Strategy Team – the centre of strategy for the business. You’ll work with a diverse team and clients to uncover key challenges, then deliver a strategy with a focus on CX, CRM and digital strategy. You’ll have a passion for delivering excellent CX, CRM and Digital experiences and be able to partner with Senior clients, client services, data and creative teams to develop connected strategies with impact. You’ll lead the development and implementation of customer experience, digital and CRM initiatives to improve overall customer engagement, retention and loyalty.
You’ll report to the Team One General Manager where you will drive collaboration on large projects, lead strategies/campaigns with excellent briefs, go-to- market plans, and journey flows.
WHAT YOU’LL BE DOING DAY-TO-DAY:
WHAT WE'RE LOOKING FOR:
WHY JOIN US?
#LI-JH2
If you don’t tick every box in this ad, please don’t rule yourself out. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity, rather than ticking boxes – so if this role resonates with you, please apply.
Diversity. Inclusion. Equity. More than just words, these are part of our DNA. At Publicis Groupe we are committed to the inclusion and recognition of all people; regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions.
Uniqueness is powerful; without it we wouldn’t be where we are today. So be you – we like it that way.
We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via recruitment@publicisgroupe.com - your personal information will be kept confidential.
Publicis Groupe benefits: Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world's most progressive and dynamic modern communications businesses. You can learn more about us at www.publicisgroupeanz.com.
Enjoy all the perks that come with our network offering:
If you don't tick every box in this ad, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity rather than ticking boxes — so if this role resonates with you, please apply.
Diversity. Inclusion. Equity. More than just words; these are part of our DNA. At Publicis Groupe, we are committed to the inclusion and recognition of all people regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status, and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge, and experience that difference brings to our culture and solutions.
Uniqueness is powerful; without it, we wouldn't be where we are today. So be you — we like it that way.
We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via recruitmentpublicisgroupe.com; your personal information will be kept confidential.
120,000 - 195,000 AUD / yearly
Source: AI Estimation
* This is an estimated range based on market data and may vary based on experience and qualifications.
Get personalized recommendations to optimize your resume specifically for Senior CX & CRM Strategist. Takes only 15 seconds!
Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.
Answer 10 quick questions to check your fit for Senior CX & CRM Strategist @ Publicis Groupe.

No related jobs found at the moment.

© 2026 Pointers. All rights reserved.