Publicis Re:Sources is the backbone of Publicis Groupe, the world’s most valuable agency group. We are the only full-service, end-to-end shared service organization in the industry, enabling Groupe agencies to do what they do best: innovate and transform for their clients.

Formed in 1998 as a small team to service a few Publicis Groupe firms, Publicis Re:Sources has grown to 6,200+ employees globally.  We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management.

We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. Learn more about Publicis Re:Sources and the Publicis Groupe agencies we support at http://www.publicisresources.com. 

The Publicis Re:Sources Guiding Principles define who we are and what we stand for. They reflect the mindset and behaviors that shape how we work, how we support one another, and how we drive progress together.

• People First, Driving Success Together
• Problem Solving Mindset
• Respect Each Other
• Partner and Collaborate as One Team
• Commit to Quality and Standards
• Innovate and Embrace the Future

Publicis Re:Sources is looking for a ServiceNow Developer with minimum 7 yrs experience

Skills – ITSM, CSM, CMDB, IT Asset Management, Integrations, Portals, JavaScript

1. Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas

2. Practical experience in the creation or modification of the relevant ITSM toolset components

3. Writing scripts, business rules, UI and data policies, REST/SOAP integrations, scoped App, reports, script includes, Knowledge management, loading of data through Import Sets, knowledge of Data sources and transform map

4. The ServiceNow Developer is responsible for developing, design and own technical solutions on the ServiceNow ITSM / CSM module. The Service Now Developer will provide administration, application development, maintenance, and technical support.

5. Communication & Documentation.
6. Proficiency in scripting, including JavaScript, CSS, HTML, Angular and REST API integration experience

Qualifications & Certifications:

•   IT Degree or relevant tertiary education in Computer Science
• ServiceNow CSM + ITSM + 1 other product like ITAM, ITOM etc.