About PepsiCo

PepsiCo is a global leader in the food and beverage industry, powering some of the world's most iconic brands like Pepsi, Gatorade, and Lay's. With operations spanning over 200 countries, PepsiCo combines innovation, sustainability, and consumer insights to deliver products that excite and nourish the world. In Australia, PepsiCo's Tingalpa facility is at the heart of our FMCG manufacturing excellence, producing high-quality snack foods through advanced processing and packaging. As a Quality Frontline Manager, you'll join a dynamic team committed to upholding the highest standards in food safety and quality.

Role Overview

The Quality Frontline Manager role at PepsiCo's Tingalpa, Queensland site is pivotal in supporting the Quality Manager to ensure site-wide compliance with quality systems and processes. This position focuses on empowering frontline teams to execute testing and quality procedures flawlessly while coordinating daily laboratory activities. You'll drive operational excellence, meet or exceed key performance indicators (KPIs) for quality and food safety, and contribute to continuous improvement in a fast-paced FMCG environment. Ideal for professionals passionate about manufacturing quality in the snack food sector, this full-time role offers leadership opportunities and direct impact on global brands.

Key Responsibilities

Quality Systems & Compliance

Maintain and enhance Food Safety and Quality Systems, ensuring adherence to internal PepsiCo standards and external audit frameworks like GFSI. Your expertise will safeguard product integrity from production to packaging.

Verification & Improvement

Coordinate audits, calibrations, reporting, and verification activities to foster continuous improvement. You'll identify opportunities to optimize processes and elevate site performance.

Quality Investigations

Lead investigations into consumer complaints, performing root cause analysis and implementing effective corrective actions to prevent recurrence and maintain brand trust.

Equipment & Testing

Oversee the calibration, maintenance, and fitness-for-purpose of quality and analytical equipment, ensuring reliable microbiological and analytical testing.

People & Capability

Train, coach, and support plant personnel and Laboratory Technicians across all shifts on quality programs, safe work practices, and technical skills.

Leadership & Communication

Lead laboratory teams, allocate resources efficiently, manage performance, and serve as the vital link between frontline operations and senior management.

Qualifications & Requirements

To succeed as PepsiCo's Quality Frontline Manager in Tingalpa, bring 3+ years of experience in FMCG manufacturing or supply chain, with deep knowledge of snack food processing and packaging. Leadership experience supervising technical or quality teams is essential. You should be skilled in analytical and microbiological testing, including instrument calibration and troubleshooting. Proficiency in food safety standards like HACCP, sanitation, and GFSI-aligned Quality Management Systems is required, alongside expertise in investigating non-conformances, root cause analysis, and corrective actions. Technical savvy with SAP, DVC, Excel, project management, and change management is key. A tertiary qualification in food science or a related field is highly desirable.

Benefits & Perks

PepsiCo values its people with a competitive benefits package tailored for work-life balance and wellbeing. Enjoy a 5% annual bonus, discounts on Scoopon, Luxury Escapes, and the Asahi Beverages portfolio. Take advantage of generous leave options including wellness days, birthday leave, volunteer time, 20 weeks parental leave for both primary and secondary carers, plus options to purchase or cash out additional leave. Health and wellness programs feature Lease Plan, flu vaccinations, skin checks, discounted private health insurance, financial coaching, and counselling sessions. Professional development is prioritized, with global career opportunities awaiting top performers.

Career Growth

At PepsiCo, career progression is a reality. This Quality Frontline Manager role is a launchpad for advancing into senior quality leadership, operations management, or supply chain roles across our global network. We invest in your growth through tailored training, mentorship, and exposure to innovative projects. Many of our leaders started in frontline positions, leveraging PepsiCo's supportive environment that recognizes talent and empowers impact.

Why Join Us

Join PepsiCo in Tingalpa for a role where you make a tangible difference in a global FMCG powerhouse. Work with trusted brands, in a collaborative culture that fosters innovation and excellence. Benefit from comprehensive support, from hiring adjustments to privacy-protected processes. PepsiCo's commitment to sustainability, diversity, and employee wellbeing sets us apart. Apply today and be part of a team driving the future of food and beverage quality in Australia.

Role FAQs

What is the hiring process?

Submit your application, followed by interviews, skills evaluation, online assessment, and background checks. Reasonable adjustments are available upon request.

Is relocation support provided?

This role is based in Tingalpa, Queensland; local candidates preferred, but global opportunities abound for future growth.

What salary can I expect?

Estimated AUD 65,000 - 95,000 yearly, plus 5% bonus and comprehensive benefits.

Do I need a food science degree?

Desirable but not mandatory; equivalent experience in FMCG quality is prioritized.

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