About Choice Hotels

Choice Hotels International, Inc. (NYSE: CHH) stands as one of the world's largest lodging franchisors, boasting over 7,400 hotels and more than 625,000 rooms across 45 countries. As a leader in midscale and extended stay segments and a bold challenger in upscale markets, Choice Hotels offers a diverse portfolio of 22 brands. Iconic names like Comfort Inn, Quality Inn, Radisson, Radisson Blu, and many others cater to every traveler's needs, from economy stays to full-service upper upscale properties. The award-winning Choice Privileges loyalty program enhances guest experiences with reward nights and personalized perks. At the heart of Choice Hotels' success are its cultural values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious, and Show Integrity. These principles inspire loyalty, growth, and the true hospitality spirit across managed properties like Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.

Role Overview

The Radisson Blu Sales Manager position at the Radisson Blu Mall of America in Bloomington, Minnesota, offers an exciting opportunity to drive revenue in an upper upscale environment. This full-time role focuses on prospecting, closing, and executing group business opportunities while collaborating across departments to boost hotel awareness and occupancy. Nestled directly connected to the world-famous Mall of America, this hotel features 500 design-forward guest rooms, unique spaces, and over 26,000 square feet of meeting space. As a Sales Manager, you'll embody the 'Yes I Can!' attitude that defines Radisson Blu—unique, stylish, and first-class. With an estimated salary range of $61,000 to $73,000, plus comprehensive benefits, this role is perfect for sales professionals passionate about hospitality.

Key Responsibilities

In this dynamic position, you'll work closely with the Director of Sales (Marketing) to hit individual and team revenue goals within assigned market segments. Key duties include preparing profit-maximizing proposals and contracts, responding to Requests for Proposals (RFPs) per brand standards, and communicating client needs effectively to the events team. Proactive prospecting through outside sales calls, hotel tours, and client hosting will be essential to secure new business. You'll also nurture in-house customers for repeat bookings and referrals, review weekly goals, and pivot strategies amid economic or team changes. Collaboration with the events services team ensures maximum daily occupancy, while participation in trade shows upholds Radisson Hotels Group Americas (RHGA) expectations. Monthly booking reports and sales file maintenance round out your impact on the hotel's success.

Revenue and Guest Satisfaction Focus

Ensuring 100% Guest Satisfaction is paramount. You'll develop feedback mechanisms, reinforce customer service visions, and equip teams with tools for brand-aligned hospitality and teamwork.

Qualifications & Requirements

Ideal candidates bring proven sales experience in the hospitality sector, with a track record of achieving revenue targets. Strong skills in communication, negotiation, prospecting, and client relationship management are crucial. Familiarity with hotel brand standards, event execution, and market analysis is preferred. You must thrive in a fast-paced environment, demonstrate adaptability to market shifts, and align with Choice Hotels' cultural values. Occasional travel to trade shows is required. A passion for delivering exceptional service and driving business growth sets top performers apart in this role.

Benefits & Perks

Choice Hotels rewards its team with competitive compensation and standout perks. Enjoy a salary from $61,000 to $73,000, employee discounts on thousands of hotels—including Comfort Inn, Quality Inn, and Radisson properties worldwide. Full-time associates receive complimentary meals in the associate cafeteria, free parking, paid sick time (MN Earned Sick and Safe Time), paid vacation and sick time from day 1, 8 paid holidays, paid bereavement, and floating holidays. After just 30 days, unlock a full benefits package: health, dental, vision, short- and long-term disability, auto insurance, and more. Plus, the Employee Assistance Program supports your well-being.

Career Growth

At Choice Hotels, career advancement is a reality. Excel as a Sales Manager and progress to Director of Sales, General Manager, or corporate roles. Ongoing training, leadership development, and exposure to upscale brands like Radisson Blu provide pathways to success. The company's global footprint and focus on innovation ensure opportunities for bold, curious professionals to grow.

Why Join Choice Hotels

Join a company that's redefining hospitality with premium brands and a commitment to franchisee value. Work at the Radisson Blu Mall of America, steps from entertainment and retail excitement. Benefit from employee hotel discounts for personal travel, embodying the hospitality spirit daily. Choice Hotels fosters an inclusive culture where integrity and quick action lead to loyalty and growth. Be part of a team delivering upper upscale excellence.

Role FAQs

What is the salary range for this position?

The salary range is $61,000 to $73,000, based on experience and performance.

Are there employee discounts?

Yes, enjoy discounts on thousands of Choice Hotels, including Comfort Inn, Quality Inn, and Radisson brands.

What benefits start on day 1?

Paid vacation, sick time, holidays, bereavement, floating holidays, complimentary meals, and free parking.

Is travel required?

Potential travel to trade shows and customer events, representing the hotel professionally.

How does this role contribute to guest satisfaction?

By ensuring seamless event execution, feedback loops, and a service culture aligned with the 100% Guest Satisfaction Guarantee.