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Capital Markets Customer Service Specialist

Regions Financial

Capital Markets Customer Service Specialist

full-timePosted: Jan 28, 2026

Job Description

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.



Job Description:

At Regions, the Capital Markets Servicing Specialist is responsible for processing lender notifications, lien searches, file scanning, and processing Transfer & Assumptions.

Primary Responsibilities

  • Communicates daily with assigned sources, brokers, and vendors on transaction and funding status of leases/loans

  • Prepares Documentation Worksheets to include proper structure and pricing of the transaction

  • Creates document packages

  • Takes responsibility for communicating with customers, vendors, brokers, sources and internal sales to obtain any missing items not returned with the documentation package to properly close transactions

  • Adheres to policies and procedure requirements for documentation and funding

  • Takes responsibility for timely filing UCC’s and reviews lien searches

  • Processes site inspections and reviews results

  • Ensures all credit contingencies have been satisfied

  • Requires properly prepared invoices and obtains sales quotes

  • Resolves issues to facilitate the funding of lease/loan transactions

  • Works under limited supervision following established guidelines and procedures

  • Conducts verbal verifications with customers  

  • Retrieves, scans and/or delivers mail to proper individuals

  • Follows up on post-loan closing items

This position requires the tracking of time and is eligible for overtime hours worked in excess of 40 per week under the Fair Labor Standards Act.

This position is incentive eligible.

Requirements

  • High School Diploma or GED
  • Two (2) years of administrative, loan, or related experience

Skills and Competencies

  • Ability to learn additional systems as needed
  • Ability to manage multiple priorities
  • Ability to research, analyze data, and derive facts
  • Ability to work in a team environment when applicable
  • Ability to work under pressure and meet deadlines
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
  • Strong attention to detail and proof-reading skills
  • Strong verbal, written communication, and organizational skills
  • Strong work ethic and self-motivation

In office expectations Monday-Thursday with every Friday worked remotely.

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

$59,085.00 USD

Median:

$74,470.50 USD

Incentive Pay Plans:

This role is eligible to participate in a discretionary incentive plan. Employees have the potential to receive a discretionary award based on performance against defined metrics and goals.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

  • Paid Vacation/Sick Time

  • 401K with Company Match

  • Medical, Dental and Vision Benefits

  • Disability Benefits

  • Health Savings Account

  • Flexible Spending Account

  • Life Insurance

  • Parental Leave

  • Employee Assistance Program

  • Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.


https://www.regions.com/about-regions/welcome-portal/benefits



Location Details
Playhouse Plaza



Location:
Pasadena, California

Equal Opportunity Employer/including Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.

Locations

  • Playhouse Plaza - Pasadena, California, United States of America

Salary

59,085 - 74,470 USD / yearly

Estimated Salary Rangehigh confidence

59,085 - 74,470 USD / yearly

Source: Disclosed

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Ability to learn additional systems as neededintermediate
  • Ability to manage multiple prioritiesintermediate
  • Ability to research, analyze data, and derive factsintermediate
  • Ability to work in a team environment when applicableintermediate
  • Ability to work under pressure and meet deadlinesintermediate
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)intermediate
  • Strong attention to detail and proof-reading skillsintermediate
  • Strong verbal, written communication, and organizational skillsintermediate
  • Strong work ethic and self-motivationintermediate

Required Qualifications

  • High School Diploma or GED (experience)
  • Two (2) years of administrative, loan, or related experience (experience)

Responsibilities

  • Communicates daily with assigned sources, brokers, and vendors on transaction and funding status of leases/loans
  • Prepares Documentation Worksheets to include proper structure and pricing of the transaction
  • Creates document packages
  • Takes responsibility for communicating with customers, vendors, brokers, sources and internal sales to obtain any missing items not returned with the documentation package to properly close transactions
  • Adheres to policies and procedure requirements for documentation and funding
  • Takes responsibility for timely filing UCC’s and reviews lien searches
  • Processes site inspections and reviews results
  • Ensures all credit contingencies have been satisfied
  • Requires properly prepared invoices and obtains sales quotes
  • Resolves issues to facilitate the funding of lease/loan transactions
  • Works under limited supervision following established guidelines and procedures
  • Conducts verbal verifications with customers
  • Retrieves, scans and/or delivers mail to proper individuals
  • Follows up on post-loan closing items

Benefits

  • general: In office expectations Monday-Thursday with every Friday worked remotely
  • general: This position is incentive eligible

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Regions Financial logo

Capital Markets Customer Service Specialist

Regions Financial

Capital Markets Customer Service Specialist

full-timePosted: Jan 28, 2026

Job Description

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.



Job Description:

At Regions, the Capital Markets Servicing Specialist is responsible for processing lender notifications, lien searches, file scanning, and processing Transfer & Assumptions.

Primary Responsibilities

  • Communicates daily with assigned sources, brokers, and vendors on transaction and funding status of leases/loans

  • Prepares Documentation Worksheets to include proper structure and pricing of the transaction

  • Creates document packages

  • Takes responsibility for communicating with customers, vendors, brokers, sources and internal sales to obtain any missing items not returned with the documentation package to properly close transactions

  • Adheres to policies and procedure requirements for documentation and funding

  • Takes responsibility for timely filing UCC’s and reviews lien searches

  • Processes site inspections and reviews results

  • Ensures all credit contingencies have been satisfied

  • Requires properly prepared invoices and obtains sales quotes

  • Resolves issues to facilitate the funding of lease/loan transactions

  • Works under limited supervision following established guidelines and procedures

  • Conducts verbal verifications with customers  

  • Retrieves, scans and/or delivers mail to proper individuals

  • Follows up on post-loan closing items

This position requires the tracking of time and is eligible for overtime hours worked in excess of 40 per week under the Fair Labor Standards Act.

This position is incentive eligible.

Requirements

  • High School Diploma or GED
  • Two (2) years of administrative, loan, or related experience

Skills and Competencies

  • Ability to learn additional systems as needed
  • Ability to manage multiple priorities
  • Ability to research, analyze data, and derive facts
  • Ability to work in a team environment when applicable
  • Ability to work under pressure and meet deadlines
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
  • Strong attention to detail and proof-reading skills
  • Strong verbal, written communication, and organizational skills
  • Strong work ethic and self-motivation

In office expectations Monday-Thursday with every Friday worked remotely.

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

$59,085.00 USD

Median:

$74,470.50 USD

Incentive Pay Plans:

This role is eligible to participate in a discretionary incentive plan. Employees have the potential to receive a discretionary award based on performance against defined metrics and goals.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

  • Paid Vacation/Sick Time

  • 401K with Company Match

  • Medical, Dental and Vision Benefits

  • Disability Benefits

  • Health Savings Account

  • Flexible Spending Account

  • Life Insurance

  • Parental Leave

  • Employee Assistance Program

  • Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.


https://www.regions.com/about-regions/welcome-portal/benefits



Location Details
Playhouse Plaza



Location:
Pasadena, California

Equal Opportunity Employer/including Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.

Locations

  • Playhouse Plaza - Pasadena, California, United States of America

Salary

59,085 - 74,470 USD / yearly

Estimated Salary Rangehigh confidence

59,085 - 74,470 USD / yearly

Source: Disclosed

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Ability to learn additional systems as neededintermediate
  • Ability to manage multiple prioritiesintermediate
  • Ability to research, analyze data, and derive factsintermediate
  • Ability to work in a team environment when applicableintermediate
  • Ability to work under pressure and meet deadlinesintermediate
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)intermediate
  • Strong attention to detail and proof-reading skillsintermediate
  • Strong verbal, written communication, and organizational skillsintermediate
  • Strong work ethic and self-motivationintermediate

Required Qualifications

  • High School Diploma or GED (experience)
  • Two (2) years of administrative, loan, or related experience (experience)

Responsibilities

  • Communicates daily with assigned sources, brokers, and vendors on transaction and funding status of leases/loans
  • Prepares Documentation Worksheets to include proper structure and pricing of the transaction
  • Creates document packages
  • Takes responsibility for communicating with customers, vendors, brokers, sources and internal sales to obtain any missing items not returned with the documentation package to properly close transactions
  • Adheres to policies and procedure requirements for documentation and funding
  • Takes responsibility for timely filing UCC’s and reviews lien searches
  • Processes site inspections and reviews results
  • Ensures all credit contingencies have been satisfied
  • Requires properly prepared invoices and obtains sales quotes
  • Resolves issues to facilitate the funding of lease/loan transactions
  • Works under limited supervision following established guidelines and procedures
  • Conducts verbal verifications with customers
  • Retrieves, scans and/or delivers mail to proper individuals
  • Follows up on post-loan closing items

Benefits

  • general: In office expectations Monday-Thursday with every Friday worked remotely
  • general: This position is incentive eligible

Target Your Resume for "Capital Markets Customer Service Specialist" , Regions Financial

Get personalized recommendations to optimize your resume specifically for Capital Markets Customer Service Specialist. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Capital Markets Customer Service Specialist" , Regions Financial

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Answer 10 quick questions to check your fit for Capital Markets Customer Service Specialist @ Regions Financial.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.