Role Overview

Join MongoDB as a Relationship Account Manager in Bengaluru or Gurugram, India, and become the driving force behind long-term customer partnerships with the world's leading modern developer data platform. This high-impact role focuses on customer expansion, retention, and evangelism within MongoDB's mature APAC customer base. Established just 18 months ago, our Relationship Account Management team is rapidly scaling, and we're seeking passionate technology professionals to fuel this growth.

As a Relationship Account Manager (RAM), you'll serve as the primary point of contact for strategic customers, leveraging the full MongoDB ecosystem including MongoDB Atlas, the only globally distributed, multi-cloud database across AWS, Google Cloud, and Microsoft Azure. Your mission: drive upsell, cross-sell, renewals, and ensure customer success through education, enablement, and strategic alignment. Perfect for quota-carrying sales professionals with a technical mindset ready to thrive in a fast-paced, entrepreneurial environment.

This hybrid role in Bengaluru or Gurugram offers the perfect blend of customer-facing impact and collaboration with MongoDB's world-class Go-to-Market teams including Solutions Architects, Professional Services, and Deal Strategy.

Key Responsibilities at MongoDB

• Act as a strategic advisor to customers, aligning MongoDB initiatives with their internal processes, bottlenecks, and corporate strategy
• Proactively identify, qualify, and nurture relationships within accounts to expand stakeholder footprint and position MongoDB as a strategic partner
• Negotiate renewals and growth opportunities, executing the MongoDB sales process to protect and expand the renewal base
• Execute territory management including account tiering, strategic planning, risk reviews, and activity expectations
• Own and deliver accurate forecasting week-over-week and quarter-over-quarter
• Leverage data signals and proactive outreach to identify and address portfolio risks
• Partner closely with MongoDB executives, product managers, and leadership for positive customer outcomes
• Conduct enablement sessions, strategy meetings, and business reviews via virtual platforms
• Drive MongoDB Atlas adoption across multi-cloud environments for AI-era applications

Qualifications & Requirements

Our ideal Relationship Account Manager combines sales excellence with technical curiosity:

• 5+ years experience, including 3+ years quota-carrying in Sales, Account Management, or customer-centric roles with direct revenue responsibility
• Proven track record hitting expansion/upsell AND renewal/retention targets
• Outstanding communication skills - present to diverse internal/external audiences
• Technical aptitude - comfortable articulating complex enterprise technology value (MongoDB training provided)
• Data-driven mindset - leverage tools and analytics for customer insights
• Entrepreneurial spirit - thrive building processes in ambiguous, fast-paced settings
• Team collaborator - work across Solutions Architects, Professional Services, Legal, and more
• Bonus: Prior exposure to databases, cloud, infrastructure technologies

Salary & Benefits

Earn competitive compensation (estimated $80,000-$140,000 USD base equivalent) plus uncapped commission in this high-earning role. MongoDB offers industry-leading perks:

• Competitive Equity packages with stock options
• Wellness Programs including mental health support
• MongoDB University - free certification training
• Global Family Leave policy
• Hybrid work in Bengaluru/Gurugram
• Unlimited PTO and flexible holidays
• Comprehensive health insurance
• 401(k) matching and retirement savings

Why Join MongoDB?

MongoDB powers the AI era - the most widely available, globally distributed database serving 75% of Fortune 100 and AI-native startups. Our cloud-native MongoDB Atlas platform modernizes legacy workloads and unleashes innovation across AWS, Google Cloud, and Azure.

With nearly 60,000 customers worldwide, you'll work on mission-critical applications driving industry disruption. Our Leadership Commitment fosters collaboration, innovation, and winning together. Join a team that's built for change and empowered to innovate at market speed.

How to Apply

Ready to drive MongoDB customer success in APAC? Apply now for the Relationship Account Manager position in Bengaluru or Gurugram. Submit your resume showcasing quota attainment and technical sales experience. We review applications continuously - don't miss your chance to join the database revolution!