Retail Associate II - Converse Retail Fos Milano Scalo, Italy

About Nike

Nike, the global leader in athletic footwear, apparel, and equipment, powers millions to achieve their potential through innovative products and an inspiring culture. As the parent company of iconic brands like Converse, Nike fosters a workplace where diversity thrives, creativity flourishes, and every team member contributes to pushing boundaries. With a presence in over 190 countries, Nike offers unparalleled opportunities for retail professionals to engage with passionate consumers and build lasting careers. In Italy, Nike's Converse stores embody self-expression, making them vibrant hubs for style and individuality.

Role Overview

As a Retail Associate II at Converse Retail Fos Milano Scalo, you'll be at the heart of delivering exceptional customer experiences that drive sales and build brand loyalty. This role is perfect for dynamic individuals who thrive in fast-paced retail environments, excel in customer service, and embody Converse's spirit of innovation and self-expression. Reporting to store leadership, you'll support selling efforts, merchandising, and operational excellence while collaborating with a team of like-minded achievers. Located in the bustling Milano Scalo area, this position offers a gateway to Nike's global retail network and career advancement.

Key Responsibilities

Your day-to-day impact will include:

• Creating a fun, energetic store atmosphere that invites customers to explore Converse's latest collections.
• Consistently upholding operational and merchandising standards to ensure a premium shopping experience.
• Partnering with teammates to optimize tasks, processes, merchandising, and product flow.
• Demonstrating solid knowledge of footwear, apparel, and accessories to guide customer decisions.
• Maintaining superior store cleanliness, safety, and adherence to all policies and procedures.
• Supporting attendance expectations and contributing positively to team dynamics.

Qualifications & Requirements

To succeed in this role, bring:

• 1-2 years of customer service or retail experience (preferred but not required for motivated learners).
• Physical capability to stand for extended periods, climb ladders, stock merchandise, and handle shipments.
• Excellent communication skills for engaging employees and customers effectively.
• Proven ability to multitask in a high-energy, fast-paced retail setting.
• Team-oriented mindset with a commitment to outstanding customer service.
• Basic proficiency in retail math and computer operations.
• Flexible availability for retail hours, including days, evenings, weekends, and holidays.

Above all, we're seeking friendly team players who are coachable, goal-driven, reliable, and passionate brand advocates.

Benefits & Perks

Nike provides a comprehensive benefits package designed to support your well-being and growth:

• Generous health, wellness, and financial benefits tailored for Italy-based employees.
• Employee discounts on Nike and Converse products to fuel your personal style.
• Paid time off, parental leave, and flexible scheduling options.
• Access to Nike's world-class training programs and development resources.
• Opportunities to participate in community events and brand activations.

These perks are complemented by a culture that celebrates uniqueness and rewards imagination.

Career Growth

At Nike, retail roles are launchpads for ambitious careers. As a Retail Associate II, you'll receive coaching, leadership training, and exposure to advanced selling techniques. High performers advance to roles like Retail Supervisor, Assistant Store Manager, or beyond into district management and corporate opportunities. Nike's commitment to internal mobility means your passion and results can take you from Milano Scalo stores to global headquarters or international assignments. Join a company where 70% of leadership roles are filled internally, and your potential is limitless.

Why Join Us

Converse, powered by Nike, isn't just a retailer—it's a movement for self-expression. Work in a space that breaks barriers, embraces diversity, and turns everyday interactions into moments of inspiration. In Milano Scalo, you'll connect with fashion-forward consumers in one of Europe's style capitals. Enjoy a supportive team, energetic vibe, and the pride of representing a brand loved worldwide. With Nike's resources, your role extends beyond sales to shaping consumer experiences and driving business success. Be part of something bigger: a team that dreams, creates, and wins together.

Role FAQs

What is the work schedule like?

Flexible retail hours including days, evenings, weekends, and holidays based on store needs.

Is retail experience required?

1-2 years preferred, but we're open to passionate, coachable candidates eager to learn.

What physical demands does the role have?

Standing for long periods, climbing ladders, lifting shipments, and active floor movement.

Are there advancement opportunities?

Yes, Nike prioritizes internal growth with training and pathways to management roles.

How does Nike support diversity?

Our culture thrives on unique perspectives, fostering an inclusive environment for all.

Ready to bring your energy to Converse? Apply now and step into a world of possibilities with Nike.