Retail Associate II - Converse Retail Fos Milano Scalo, Italy

About Nike

Nike is the world's leading sports brand, empowering athletes and everyday individuals to push boundaries and achieve greatness. As a global innovator in athletic footwear, apparel, and accessories, Nike fosters a culture of creativity, diversity, and relentless pursuit of excellence. Converse, a cherished Nike subsidiary, embodies self-expression and individuality, inviting unique talents to join its vibrant retail teams. Working at Nike means being part of a legacy that spans continents, from design studios to retail floors, where every role contributes to inspiring millions.

Role Overview

As a Retail Associate II at Converse Retail Fos Milano Scalo, you'll be the face of the brand, driving sales through exceptional customer service and building lasting relationships. This role is perfect for dynamic individuals who thrive in fast-paced retail environments, passionate about footwear, apparel, and accessories. You'll create immersive shopping experiences that align with Converse's ethos of breaking barriers and celebrating uniqueness. Located in the heart of Milano Scalo, Italy, this position offers a gateway to Nike's international career paths while immersing you in Italy's fashion-forward culture.

Key Responsibilities

Your day-to-day will focus on elevating the customer journey and maintaining store excellence:

• Create a fun, energetic environment that draws customers in and keeps them engaged.
• Consistently meet operational and merchandising standards to showcase products effectively.
• Collaborate with teammates on tasks, processes, merchandising, and product flow opportunities.
• Demonstrate basic understanding of footwear, apparel, and accessories to assist customers confidently.
• Support superior standards for store cleanliness, safety, and organization.
• Adhere to all store policies, procedures, attendance expectations, and retail conduct guidelines.

Qualifications & Requirements

To succeed in this role, bring the following:

• 1-2 years of customer service and/or retail experience (preferred).
• Physical ability to perform retail floor functions, including standing for extended periods, climbing ladders, stocking merchandise, and unloading shipments.
• Effective communication skills to interact with employees and customers seamlessly.
• Proven ability to handle multiple tasks in a fast-paced environment.
• Team-oriented mindset with a commitment to delivering excellent customer service.
• Basic retail math proficiency and computer skills.
• Flexible availability for retail hours, including days, evenings, weekends, and holidays.

Above all, embody Converse's values: serve consumers with friendliness, be coachable and goal-oriented, play by the rules with integrity, and strive to win with authentic passion.

Benefits & Perks

Nike offers a comprehensive rewards package designed to support your well-being and growth:

• Generous benefits including health, wellness, and financial perks tailored for Italy.
• Employee discounts on Nike and Converse products.
• Paid time off, holiday pay, and flexible scheduling.
• Access to Nike's global training programs and development resources.
• A collaborative, inclusive culture that celebrates diversity and individuality.

Career Growth

At Nike, retail roles are launchpads for ambitious careers. As a Retail Associate II, you'll gain hands-on experience in sales, merchandising, and customer engagement, positioning you for advancement to supervisory or management positions. Nike's internal mobility programs, mentorship opportunities, and leadership training ensure your potential is nurtured. Many leaders started on the retail floor—your journey could lead to regional roles, corporate positions, or even international assignments across Nike's vast network.

Why Join Us

Converse isn't just a job; it's a movement. Join a team that values dreamers, creators, and achievers who push the edges of possibility. In Milano Scalo, you'll connect with fashion-savvy customers, contribute to a iconic brand, and grow within a company that rewards imagination. Nike's commitment to diversity means your unique perspective is celebrated, fostering an environment where you can thrive professionally and personally. Be part of making things better—together.

Role FAQs

What is the work schedule like?

Flexible retail hours including days, evenings, weekends, and holidays based on store needs.

Is retail experience required?

1-2 years preferred, but Nike values passion, coachability, and a team-player attitude.

What physical demands does the role have?

Standing for extended periods, climbing ladders, lifting, and moving merchandise.

Are there opportunities for advancement?

Yes, Nike provides extensive training and pathways to leadership roles.

How does Nike support employee growth?

Through global programs, mentorship, and a culture that embraces innovation and diversity.

Ready to lace up and join the Converse team? Apply now and step into a world of self-expression at Nike.