About Nike

Nike, Inc. stands as the global leader in athletic footwear, apparel, equipment, and accessories. Founded in 1964, Nike has revolutionized the sportswear industry with iconic innovations like Air technology and Flyknit. Headquartered in Beaverton, Oregon, Nike operates in over 190 countries, employing more than 79,000 people worldwide. In Malaysia, Nike's retail presence inspires athletes and style enthusiasts through premium store experiences. As a Retail Associate II, you'll represent Nike's mission to bring inspiration and innovation to every athlete in the world.

Role Overview

The Retail Associate II position, internally titled Athlete (PPT16/24), is a dynamic hourly role in Nike Direct retail stores in Kuala Lumpur, Selangor, Malaysia. As the face of Nike, you'll deliver exceptional consumer experiences using Nike's four service principles: KNOW, EQUIP, ENGAGE, and INSPIRE. This role demands passion for sport, style, and service, offering a platform to grow alongside elite athletes, teammates, and retail partners. Ideal for motivated individuals ready to work hard and play hard in a fast-paced retail environment.

Key Responsibilities

In this role, you'll immerse yourself in all facets of store operations to ensure seamless functionality and premium service.

• Build authentic connections with consumers by understanding their needs and guiding their Nike journey (KNOW).
• Equip consumers with expert product knowledge and service recommendations (EQUIP).
• Engage consumers through interactive brand experiences (ENGAGE).
• Inspire emotional connections to the Nike brand (INSPIRE).
• Master fundamentals of service, visual presentation, and stockroom roles.
• Operate cash registers, handle shipping/receiving, stock floors, perform cleaning, and build displays.
• Support store events, foster team relationships, and adapt to varied schedules for business needs.

Qualifications & Requirements

Nike seeks enthusiastic Athletes who thrive in team-oriented, high-energy settings. Key qualifications include:

• Must have or be pursuing a High School diploma or GED.
• Proficiency in basic math functions: addition, subtraction, multiplication, division.
• Strong verbal and written English communication skills.
• Physical ability to twist, bend, squat, reach, climb ladders, and stand for extended periods.
• Capacity to multitask in fast-paced environments.
• Team player with excellent customer service orientation.
• One or more years of customer service or retail experience preferred.

No advanced degree required—just passion, reliability, and a drive to excel.

Benefits & Perks

Joining Nike Retail means accessing a world-class compensation and benefits package tailored for high performers:

• Competitive hourly pay with performance incentives.
• Employee discounts on the latest Nike products and apparel.
• Comprehensive health and wellness benefits.
• Paid time off and flexible scheduling.
• Training programs for skill development and career advancement.
• Dynamic work environment with global brand exposure.

Experience what it means to be part of Nike's winning culture.

Career Growth

Nike Retail is a launchpad for ambitious careers. Start as a Retail Associate II and advance to roles like Lead Athlete, Store Manager, or beyond into corporate positions. Nike invests in your growth through internal training, leadership programs, and mentorship from industry experts. Many top Nike executives began on the retail floor. In Malaysia, opportunities span Nike Direct stores, wholesale partnerships, and regional operations, paving the way for international mobility.

Pathways Include:

• Senior Athlete or Shift Lead
• Assistant Store Manager
• Store Manager
• Regional Retail Operations

Why Join Us

At Nike Kuala Lumpur, you'll join an inspiring community of sport and style devotees. Work with cutting-edge products, collaborate with passionate teammates, and create memorable consumer moments. Nike's culture celebrates creativity, ambition, and athleticism—perfect for those who live to move. Located in vibrant Selangor, this role offers work-life balance with access to Malaysia's dynamic retail scene. Become part of a brand that doesn't just sell products—it ignites potential.

Role FAQs

Is this a full-time or part-time role?

This is an hourly position with varied shifts to meet business needs, offering flexibility and full-time potential based on performance.

What is the work environment like?

Fast-paced, team-oriented retail store with a focus on premium service and brand immersion.

Are there opportunities for advancement?

Absolutely—Nike promotes from within, with clear paths to leadership roles.

Do I need prior retail experience?

Preferred but not required; passion for Nike and service excellence is key.

What makes Nike Retail unique?

World-class training, product access, and a culture that champions every Athlete's growth.

Ready to lace up? Apply for Retail Associate II at Nike Kuala Lumpur today and step into your Nike journey.