Retail Lead - Bicester at Nike: Lead the Future of Retail Excellence

About Nike

NIKE, Inc. stands as the global leader in athletic footwear, apparel, equipment, and accessories. Founded in 1964, Nike has revolutionized the sports industry with iconic innovations like Air technology and the Swoosh logo. With a mission to bring inspiration and innovation to every athlete in the world, Nike employs over 79,000 people across the globe. In the United Kingdom, Nike operates premium retail outlets, including the renowned Nike Bicester store, delivering world-class consumer experiences. Joining Nike means becoming part of a dynamic culture that champions diversity, equity, inclusion, and relentless pursuit of excellence. As a Retail Lead in Bicester, you'll contribute to Nike's legacy while advancing your career in retail leadership.

Role Overview

The Retail Lead position at Nike Bicester is a full-time (40 hours) opportunity for passionate retail professionals ready to step into leadership. Reporting to store management, you'll specialize in one key area—Commercial, Athlete Experience, or Consumer Experience—while providing cross-functional support. Your role focuses on elevating consumer service, driving sales targets, and fostering a premium brand atmosphere. This position demands flexibility for day, evening, weekend, and holiday shifts, ensuring Nike Bicester remains a destination for sports enthusiasts. No relocation support is provided, making it ideal for local talent in Bicester, United Kingdom.

Key Responsibilities

As a Retail Lead, you'll wear multiple hats to ensure seamless store operations and unforgettable consumer interactions. Core duties include:

• Delivering exceptional consumer service and maintaining a premium NIKE brand experience.
• Coordinating, coaching, and motivating a small team of peers to excel in their roles.
• Managing daily business aspects like digital services, visual merchandising, sales floor operations, and promotional campaigns to hit sales targets.
• Identifying problems and collaborating with store leadership for swift resolutions.
• Serving as a NIKE brand ambassador, promoting company initiatives and upholding all standards and guidelines.

Specialized Areas

Leads specialize in one of three pillars:

• Commercial: Oversee efficient product receiving, inventory accuracy, visual standards, and timely initiative launches.
• Athlete Experience: Equip your team to provide the highest quality experiences for every athlete.
• Consumer Experience: Lead by example on the sales floor, bringing the consumer journey to life through superior service.

Qualifications & Requirements

Nike seeks candidates who embody leadership and passion for retail. Preferred qualifications include:

• Customer service and/or retail experience.
• Proven ability to manage a small team of peers.
• Strong communication skills, brand ambassadorship, and collaborative spirit.
• Demonstrated expertise in product sales techniques.
• Full availability for 40-hour full-time retail schedule, including evenings, weekends, and holidays.

No formal education is specified, but a passion for sports, fashion, and NIKE's ethos is essential. If you're a proactive problem-solver with retail savvy, this role is your platform to shine.

Benefits & Perks

Nike offers one of the industry's most attractive packages to reward your contributions:

• Top-tier compensation with monthly performance-based bonuses.
• Generous employee discounts for online and in-store purchases, plus a brand-new NIKE outfit.
• A supportive, inclusive team environment prioritizing Diversity, Equity & Inclusion.
• Career advancement in the sports and fashion powerhouse.
• Additional perks like wellness programs and professional development opportunities.

Estimated salary for this role in the UK retail sector ranges from £28,000 to £35,000 annually, with potential for bonuses pushing total compensation higher.

Career Growth

At Nike, Retail Leads are groomed for bigger roles. Excel here, and you'll access Nike's robust leadership development programs, mentorship from global executives, and pathways to Store Management, District Management, or corporate positions. Nike University provides online training in leadership, sales, and digital retail. Many Leads advance within 1-2 years, leveraging Nike's global network. Bicester's high-traffic outlet positions you for visibility and rapid progression in UK operations.

Why Join Us

Why choose Nike Bicester? Beyond competitive pay and perks, you'll work in a vibrant store serving sports fans from across the UK. Bicester Village is a premier shopping destination, offering exposure to diverse consumers. Nike's culture—innovative, inclusive, and athlete-focused—fuels personal and professional growth. Be part of campaigns launching game-changing products like Air Max or Pegasus lines. With Nike's commitment to sustainability and community impact, your work extends beyond retail to inspire global change. Join a team where your leadership directly impacts sales, consumer loyalty, and NIKE's market dominance.

Role FAQs

Is this a full-time position?

Yes, 40 hours per week, with flexible scheduling including evenings, weekends, and holidays based on store needs.

What salary can I expect?

Estimated £28,000 - £35,000 GBP yearly, plus performance bonuses. Exact figures depend on experience.

Do I need prior management experience?

Ability to manage a small team is required; retail or customer service experience is preferred.

Are there employee discounts?

Yes, generous online and in-store discounts, plus a new NIKE outfit provided.

How do I apply?

Apply online now—Nike Bicester is waiting for leaders like you!

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