About Nike

Nike is the world's leading sports brand, empowering athletes worldwide with innovative footwear, apparel, and equipment. Founded on the belief that 'If you have a body, you are an athlete,' Nike inspires millions through its iconic 'Just Do It' ethos. In Canada, Nike operates premium retail experiences, including outlet stores like the Nike Clearance Store at Outlet Collection at Niagara, where supervisors play a pivotal role in delivering the brand's dynamic culture.

Role Overview

As a Retail Supervisor (referred to as a Specialist at Nike) at the Nike Clearance Store in Niagara-On-The-Lake, Ontario, you'll thrive in a high-volume, fast-paced retail environment. This full-time position offers 34-40 hours per week, including nights and weekends, where you'll guide customers to their perfect Nike products while fostering team success. Embrace bold ideas, create iconic moments, and be a game-changer in customer experiences.

Key Responsibilities

Your role is central to Nike's retail excellence:

• Act as the enthusiastic face of Nike, using diverse perspectives to help customers make informed decisions.
• Collaborate with your team to prioritize customer service and achieve shared goals the right way.
• Manage daily operations, from product placement to creating first-time customer 'dream pair' moments.
• Demonstrate passion for Nike products to drive sales and loyalty.
• Support training on the latest Nike innovations and technologies.

Qualifications & Requirements

To succeed, bring these essentials:

• At least 1 year of retail or customer service experience (preferred).
• Flexibility for nights, weekends, and holidays based on store needs.
• Authentic ability to make customers feel seen and understood.
• Quick learner for Nike products, services, and technologies.
• Physical capability to bend, squat, reach, climb ladders, and stand for extended periods (with reasonable accommodations).
• Minimum age of 18 (Canada).

No advanced degree required—your energy and attitude are key.

Benefits & Perks

Nike invests in its Specialists with competitive rewards:

• Comprehensive Health, Wellness, and Dental Benefits Insurance.
• Tuition Reimbursement and Employee Assistance Program.
• Retirement Savings Plan with employer match.
• Accrued Paid Time Off and Holiday Pay.
• Employee Stock Purchase Plan (ESPP) for discounted Nike stock.
• Generous discounts for you and your family on Nike products.

These perks support your well-being and long-term success.

Career Growth

Nike fosters internal mobility. Start as a Retail Supervisor and advance to roles like Store Manager, District Manager, or corporate positions in merchandising, operations, or product development. With ongoing training, tuition support, and a culture that encourages bold ideas, your career trajectory is limitless. Many Nike leaders began on the retail floor.

Why Join Us

Joining Nike means more than a job—it's immersion in a culture of innovation, teamwork, and athletic passion. At the Niagara-On-The-Lake store, enjoy a vibrant outlet setting with high customer traffic, perfect for retail enthusiasts. Be part of game-changing moments, supported by world-class benefits in beautiful Ontario. With Nike's global reach, local impact awaits.

Role FAQs

Q: What are the hours?
A: Full-time, 34-40 hours weekly, including nights and weekends.

Q: Is experience required?
A: 1 year preferred, but enthusiasm for Nike and customer service is essential.

Q: What physical demands are there?
A: Ability to stand, bend, squat, reach, and climb; accommodations available.

Q: Are benefits immediate?
A: Eligible upon hire, including health insurance and discounts.

Q: How do I apply?
A: Submit your application today and lace up for Nike!