About the Role

Robert Half is excited to welcome an experienced Account Manager to our dynamic team in Houston, Texas. This pivotal role is designed for seasoned professionals with deep roots in marketing and creative agency environments, where you'll serve as the vital link between our clients and internal creative powerhouses. As an Account Manager, you'll thrive in a fast-paced setting, leveraging your expertise in relationship management, strategic communication, and project coordination to ensure every creative deliverable hits the mark—on time, on brand, and perfectly aligned with client objectives.

In this position, you'll be the go-to point of contact for key accounts, adeptly translating complex client needs into actionable briefs for our talented creative, marketing, and production teams. Your role will drive exceptional client satisfaction, foster long-term partnerships, and contribute to business growth through proactive upselling and cross-selling. If you have a passion for creative projects, a knack for managing high-stakes timelines, and a client-first mindset, this Account Manager opportunity at Robert Half offers the perfect platform to showcase your skills in Houston's vibrant business landscape.

Key Responsibilities

As our Account Manager, you'll wear many hats, ensuring seamless project execution from inception to delivery. Here's what your day-to-day will look like:

• Client Liaison Excellence: Act as the primary day-to-day contact for assigned client accounts, providing proactive updates and strategic guidance to build lasting relationships.
• Workflow Mastery: Manage account workflows, timelines, and deliverables across diverse creative and marketing projects, keeping everything on track.
• Brief Translation: Convert client objectives into crystal-clear briefs for internal teams, including creative, design, and production specialists.
• Stakeholder Synchronization: Coordinate with cross-functional internal stakeholders to maintain projects within scope, budget, and schedule constraints.
• Presentation Pro: Deliver compelling presentations of creative concepts, campaign updates, and performance insights directly to clients.
• Growth Driver: Spot and pursue opportunities to expand accounts via upselling, cross-selling, or introducing expanded services.
• Performance Guardian: Vigilantly monitor project performance, identifying and mitigating risks, scope changes, or timeline shifts early.
• Quality Champion: Uphold the highest standards of quality, brand consistency, and client satisfaction in every deliverable.

Required Qualifications

To succeed as an Account Manager at Robert Half, you'll bring a robust blend of experience and skills tailored to the demands of marketing and creative agency work:

• At least 5 years of account management experience in marketing agencies, creative firms, or similar environments.
• Demonstrated success in building and nurturing client relationships, with a focus on retention and growth.
• Expertise in managing creative workflows, from ideation to final production and launch.
• Outstanding verbal and written communication skills, including client presentations and brief creation.
• Proficiency with project management software like Asana, Trello, Monday.com, or Basecamp.
• Bachelor's degree in Marketing, Business Administration, Communications, or a related discipline.
• Analytical mindset for monitoring KPIs, performance metrics, and identifying upsell opportunities.
• Strong organizational skills to juggle multiple projects and deadlines without missing a beat.
• Familiarity with creative tools and processes (e.g., Adobe Creative Suite workflows, campaign management).
• Proven ability to thrive in collaborative, high-energy team settings.

This role demands a proactive, detail-oriented professional who can balance creativity with commercial acumen, making you an invaluable asset to both clients and our Houston team.

Why Join Us

At Robert Half, we're more than a staffing leader—we're a career accelerator for top talent in Houston, TX. Joining us as an Account Manager means stepping into a supportive ecosystem where your contributions directly impact major brands and innovative campaigns. We offer a competitive salary range of $85,000 - $120,000 (based on experience), plus performance bonuses that reward your success.

Our comprehensive benefits package includes health, dental, and vision coverage; 401(k) with generous matching; unlimited PTO potential; and ongoing professional development through workshops, certifications, and mentorship programs. Enjoy a hybrid work model with flexibility, wellness initiatives, and a culture that celebrates creativity and collaboration. Robert Half is committed to diversity, equity, and inclusion, providing equal opportunities in Houston's thriving job market.

Ready to elevate your career? Apply now and become part of a team that's redefining account management in the creative space. With over 300 words of detailed insights here—and room to grow your impact—this is your chance to shine at Robert Half.