Accounts Receivable Supervisor - Join Robert Half in Glen Allen, Virginia

Are you a seasoned finance professional with a passion for optimizing credit and collections processes? Robert Half is thrilled to present an exciting Accounts Receivable Supervisor opportunity with a dynamic international organization in Glen Allen, Virginia, just outside the vibrant Richmond area. This leadership role offers the chance to oversee critical financial functions, drive performance improvements, and contribute to the company's global success. With a competitive salary around $85,000 and robust benefits, this position is ideal for proactive leaders ready to make an impact in accounts receivable management.

About the Role

As the Accounts Receivable Supervisor, you will lead the credit, collections, and cash application teams in a fast-paced environment. Reporting to senior finance leadership, you'll ensure timely collections, maintain healthy cash flow, and mitigate risks associated with customer accounts. This role demands strong analytical prowess, exceptional communication, and a results-oriented mindset. Located in Glen Allen, VA, you'll enjoy proximity to Richmond's cultural attractions while working for an organization committed to innovation and employee growth. If you excel in reducing Days Sales Outstanding (DSO), resolving disputes, and implementing automation, this Robert Half career opportunity is your next step.

Key Responsibilities

Your day-to-day will involve hands-on leadership in core AR functions:

• Direct the collections process for all U.S. accounts, conducting timely follow-ups to reduce overdue receivables and improve cash flow.
• Partner with sales, customer service, and operations teams to swiftly resolve invoicing errors, service-related issues, and documentation problems impacting payments.
• Provide prompt, professional responses to customer inquiries about invoices via email, phone, and third-party audit platforms.
• Oversee the resolution of complex issues including past-due balances, short payments, chargebacks, disputes, and unapplied cash.
• Develop, monitor, and report on critical KPIs such as aging bucket percentages, collection effectiveness index, and promise-to-pay adherence, delivering insights to executive leadership.
• Make strategic account hold and release decisions, negotiating flexible payment arrangements with key customers to balance risk and revenue.
• Lead credit management operations: review new credit applications, analyze financial statements, and assign appropriate credit limits and terms per company policy.
• Ensure accurate cash application, investigating and reallocating misapplied or unidentified payments efficiently.
• Champion process enhancements, leveraging technology for automation in workflows to boost team productivity and accuracy.

Required Qualifications

To succeed, candidates should bring:

• 3-5+ years in accounts receivable, with at least 2 years in a supervisory capacity.
• Deep expertise in collections strategies, credit risk assessment, and cash posting.
• Advanced proficiency in Microsoft Excel, ERP systems (e.g., SAP, Oracle), and AR software.
• Strong leadership skills to motivate teams and foster collaboration.
• Analytical mindset for metrics tracking and forecasting.
• Exceptional negotiation and customer service skills.
• Bachelor's degree in Accounting, Finance, Business, or equivalent experience.
• Knowledge of GAAP and best practices in credit/collections.

This role requires meticulous attention to detail, the ability to thrive under pressure, and a commitment to continuous improvement—perfect for jobs in Glen Allen, VA seekers.

Why Join Us?

Partner with Robert Half to unlock your potential in this rewarding position. Our client offers a supportive culture within an international powerhouse, emphasizing work-life balance and career advancement. Enjoy top-tier benefits like comprehensive medical coverage, 401(k) matching, generous PTO, and tuition reimbursement. Glen Allen's strategic location provides easy access to Richmond's thriving job market, excellent schools, and outdoor recreation. As part of the Robert Half network, you'll benefit from our expertise in placing top finance talent. Apply now for this full-time Accounts Receivable Supervisor role and elevate your career in Virginia's dynamic finance sector. Keywords: AR Supervisor jobs, collections manager Richmond VA, credit management careers.

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