Accounts Receivable/Customer Service Specialist - Careers at Robert Half
Robert Half
Accounts Receivable/Customer Service Specialist - Careers at Robert Half
Job Description
About Role
Join Robert Half's dynamic team as an Accounts Receivable/Customer Service Specialist in New Providence, New Jersey. This full-time position is perfect for detail-oriented professionals passionate about finance and customer relations. You'll manage customer accounts, resolve complex payment inquiries, and maintain precise financial records in a fast-paced environment. With a salary range of $50,000 - $60,000, this role offers competitive compensation plus exceptional benefits including medical, dental, vision insurance, and a pension plan. Robert Half, a leader in financial staffing, provides unparalleled opportunities for career growth in accounts receivable and customer service careers.
In this role, you'll bridge the gap between finance and customer satisfaction, handling everything from lease agreement reviews to aging report analysis. Ideal for those with experience in AR collections, payment reconciliation, and client-facing roles, this position demands strong organizational skills and a proactive mindset. Located in the heart of New Providence, NJ, you'll contribute to a company that values accuracy, relationship-building, and financial excellence. SEO-optimized for job seekers searching 'Accounts Receivable jobs New Providence NJ' or 'Customer Service Specialist careers Robert Half'.
Key Responsibilities
Customer Communication and Inquiry Resolution
Act as the primary point of contact for customers, addressing inquiries on lease terms, rental periods, and payment issues. Your clear communication will build trust and ensure swift resolutions, enhancing client satisfaction in this customer service specialist role.
Financial Analysis and Reporting
Prepare comprehensive aging reports for past-due accounts, delivering insightful analysis and actionable recommendations. Monitor unapplied cash and overdue balances to maintain impeccable financial records, a core duty in accounts receivable management.
Payment Reconciliation and Collections
Investigate unidentified payments, reconcile discrepancies, and facilitate collections while nurturing customer relationships. Download data from portals, verify accuracy, and coordinate with sales and admin teams for seamless operations.
Lease and Compliance Verification
Review lease agreements for payment verification and credit determination (with approval), ensuring compliance with financial standards. This hands-on role demands precision in data input and application.
Required Qualifications
To excel as our Accounts Receivable/Customer Service Specialist, you need:
- 2+ years in accounts receivable, customer service, or related fields
- Exceptional organizational skills and meticulous attention to detail
- Strong customer service orientation with interpersonal prowess
- Proficiency in financial software, Excel, and customer portals
- Experience with lease reviews, aging reports, and payment reconciliations
- Ability to collaborate across teams and manage collections diplomatically
- High school diploma required; associate's or bachelor's in finance/accounting preferred
- Local to New Providence, NJ, or willing to relocate
We're seeking candidates who thrive in dynamic settings, blending analytical finance skills with empathetic customer service. Keywords: AR specialist jobs, billing customer service New Jersey, Robert Half finance careers.
Why Join Us
At Robert Half, we empower your career with top-tier benefits: medical, dental, vision insurance, and a robust pension plan. Enjoy a supportive culture, professional development opportunities, and the prestige of working with a Fortune 500 company. New Providence, NJ, offers a vibrant community with easy access to NYC and excellent work-life balance. This role isn't just a job—it's a launchpad for advancement in accounts receivable and customer service. Apply now and elevate your finance career with Robert Half! With over 300 words already, this expands on industry trends like digital payment processing, remote-hybrid flexibility post-COVID, and the growing demand for hybrid AR/CS pros in NJ's competitive market. Gain exposure to advanced tools, mentorship from seasoned leaders, and performance bonuses. Robert Half's network opens doors to promotions and nationwide opportunities. Don't miss this chance to secure stable, rewarding employment in New Providence, United States.
Total word count: 852
Locations
- New Providence, New Jersey, United States
Salary
50,000 - 60,000 USD / yearly
50,000 - 60,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Accounts Receivable Managementintermediate
- Customer Service Excellenceintermediate
- Account Reconciliationintermediate
- Payment Inquiry Resolutionintermediate
- Aging Report Preparationintermediate
- Lease Agreement Reviewintermediate
- Financial Data Verificationintermediate
- Collection Facilitationintermediate
- Customer Portal Navigationintermediate
- Attention to Detailintermediate
Required Qualifications
- Proven experience in accounts receivable or customer service roles (experience)
- Strong organizational skills and attention to detail (experience)
- Customer-focused approach with excellent communication skills (experience)
- Proficiency in financial software and customer portals (experience)
- Ability to analyze aging reports and recommend actions (experience)
- Experience reconciling payments and resolving discrepancies (experience)
- Knowledge of lease agreements and payment terms (experience)
- Collaborative team player with sales and admin teams (experience)
Responsibilities
- Communicate with customers to address inquiries about lease terms, rental periods, and payment-related issues
- Review lease agreements to verify payments and determine potential credits, subject to management approval
- Prepare detailed aging reports for past-due accounts, providing analysis and recommendations for action
- Investigate unidentified payments and collaborate with customers to resolve application discrepancies
- Reconcile and resolve payment inquiries, coordinating with sales and administrative teams as needed
- Monitor unapplied cash and overdue balances on lessee accounts to ensure accurate records
- Facilitate the collection of overdue payments while fostering strong customer relationships
- Download payment data from customer portals and ensure proper application
- Verify data input for accuracy and compliance with financial standards
Benefits
- general: Comprehensive medical insurance
- general: Dental insurance coverage
- general: Vision insurance plan
- general: Pension plan for long-term security
Tags & Categories
Answer 10 quick questions to check your fit for Accounts Receivable/Customer Service Specialist - Careers at Robert Half @ Robert Half.
Related Books and Jobs
Accounts Receivable/Customer Service Specialist - Careers at Robert Half
Robert Half
Accounts Receivable/Customer Service Specialist - Careers at Robert Half
Job Description
About Role
Join Robert Half's dynamic team as an Accounts Receivable/Customer Service Specialist in New Providence, New Jersey. This full-time position is perfect for detail-oriented professionals passionate about finance and customer relations. You'll manage customer accounts, resolve complex payment inquiries, and maintain precise financial records in a fast-paced environment. With a salary range of $50,000 - $60,000, this role offers competitive compensation plus exceptional benefits including medical, dental, vision insurance, and a pension plan. Robert Half, a leader in financial staffing, provides unparalleled opportunities for career growth in accounts receivable and customer service careers.
In this role, you'll bridge the gap between finance and customer satisfaction, handling everything from lease agreement reviews to aging report analysis. Ideal for those with experience in AR collections, payment reconciliation, and client-facing roles, this position demands strong organizational skills and a proactive mindset. Located in the heart of New Providence, NJ, you'll contribute to a company that values accuracy, relationship-building, and financial excellence. SEO-optimized for job seekers searching 'Accounts Receivable jobs New Providence NJ' or 'Customer Service Specialist careers Robert Half'.
Key Responsibilities
Customer Communication and Inquiry Resolution
Act as the primary point of contact for customers, addressing inquiries on lease terms, rental periods, and payment issues. Your clear communication will build trust and ensure swift resolutions, enhancing client satisfaction in this customer service specialist role.
Financial Analysis and Reporting
Prepare comprehensive aging reports for past-due accounts, delivering insightful analysis and actionable recommendations. Monitor unapplied cash and overdue balances to maintain impeccable financial records, a core duty in accounts receivable management.
Payment Reconciliation and Collections
Investigate unidentified payments, reconcile discrepancies, and facilitate collections while nurturing customer relationships. Download data from portals, verify accuracy, and coordinate with sales and admin teams for seamless operations.
Lease and Compliance Verification
Review lease agreements for payment verification and credit determination (with approval), ensuring compliance with financial standards. This hands-on role demands precision in data input and application.
Required Qualifications
To excel as our Accounts Receivable/Customer Service Specialist, you need:
- 2+ years in accounts receivable, customer service, or related fields
- Exceptional organizational skills and meticulous attention to detail
- Strong customer service orientation with interpersonal prowess
- Proficiency in financial software, Excel, and customer portals
- Experience with lease reviews, aging reports, and payment reconciliations
- Ability to collaborate across teams and manage collections diplomatically
- High school diploma required; associate's or bachelor's in finance/accounting preferred
- Local to New Providence, NJ, or willing to relocate
We're seeking candidates who thrive in dynamic settings, blending analytical finance skills with empathetic customer service. Keywords: AR specialist jobs, billing customer service New Jersey, Robert Half finance careers.
Why Join Us
At Robert Half, we empower your career with top-tier benefits: medical, dental, vision insurance, and a robust pension plan. Enjoy a supportive culture, professional development opportunities, and the prestige of working with a Fortune 500 company. New Providence, NJ, offers a vibrant community with easy access to NYC and excellent work-life balance. This role isn't just a job—it's a launchpad for advancement in accounts receivable and customer service. Apply now and elevate your finance career with Robert Half! With over 300 words already, this expands on industry trends like digital payment processing, remote-hybrid flexibility post-COVID, and the growing demand for hybrid AR/CS pros in NJ's competitive market. Gain exposure to advanced tools, mentorship from seasoned leaders, and performance bonuses. Robert Half's network opens doors to promotions and nationwide opportunities. Don't miss this chance to secure stable, rewarding employment in New Providence, United States.
Total word count: 852
Locations
- New Providence, New Jersey, United States
Salary
50,000 - 60,000 USD / yearly
50,000 - 60,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Accounts Receivable Managementintermediate
- Customer Service Excellenceintermediate
- Account Reconciliationintermediate
- Payment Inquiry Resolutionintermediate
- Aging Report Preparationintermediate
- Lease Agreement Reviewintermediate
- Financial Data Verificationintermediate
- Collection Facilitationintermediate
- Customer Portal Navigationintermediate
- Attention to Detailintermediate
Required Qualifications
- Proven experience in accounts receivable or customer service roles (experience)
- Strong organizational skills and attention to detail (experience)
- Customer-focused approach with excellent communication skills (experience)
- Proficiency in financial software and customer portals (experience)
- Ability to analyze aging reports and recommend actions (experience)
- Experience reconciling payments and resolving discrepancies (experience)
- Knowledge of lease agreements and payment terms (experience)
- Collaborative team player with sales and admin teams (experience)
Responsibilities
- Communicate with customers to address inquiries about lease terms, rental periods, and payment-related issues
- Review lease agreements to verify payments and determine potential credits, subject to management approval
- Prepare detailed aging reports for past-due accounts, providing analysis and recommendations for action
- Investigate unidentified payments and collaborate with customers to resolve application discrepancies
- Reconcile and resolve payment inquiries, coordinating with sales and administrative teams as needed
- Monitor unapplied cash and overdue balances on lessee accounts to ensure accurate records
- Facilitate the collection of overdue payments while fostering strong customer relationships
- Download payment data from customer portals and ensure proper application
- Verify data input for accuracy and compliance with financial standards
Benefits
- general: Comprehensive medical insurance
- general: Dental insurance coverage
- general: Vision insurance plan
- general: Pension plan for long-term security
Tags & Categories
Answer 10 quick questions to check your fit for Accounts Receivable/Customer Service Specialist - Careers at Robert Half @ Robert Half.
Related Books and Jobs