About the Role

Join Robert Half's esteemed healthcare staffing team as an Associate Patient Care Coordinator in Fayetteville, North Carolina. This dynamic front desk position is perfect for organized, compassionate professionals who thrive in fast-paced medical environments. As the first point of contact for patients and visitors, you'll play a pivotal role in creating positive experiences, managing daily operations, and supporting seamless healthcare delivery. Robert Half, a leader in professional staffing, connects top talent like you with rewarding contract opportunities at premier healthcare facilities in Fayetteville, NC.

With a competitive hourly rate of $18 (equivalent to approximately $37,440 annually based on full-time hours), this role offers immediate impact and professional growth. If you're skilled in patient interaction, administrative multitasking, and delivering exceptional customer service, this Patient Care Coordinator job in Fayetteville, NC is your gateway to a fulfilling career in healthcare administration.

Key Responsibilities

Your day-to-day will involve a blend of administrative duties and patient-centered service, ensuring the practice runs smoothly:

• Greet/check-in, check-out, and direct patients and visitors with warmth and efficiency.
• Schedule appointments, update patient information in the practice management system, and provide clear guidance to patients.
• Process payments, handle billing inquiries, and resolve patient complaints professionally.
• Build and maintain strong rapport with referral sources to foster ongoing partnerships.
• Multi-task effectively in a fast-paced environment, organizing workflow by reading/routing correspondence and managing assignments.
• Complete requests through courteous phone, email, or portal interactions, always referring inquiries to the appropriate team member.
• Maintain patient confidence by keeping all information confidential, strictly complying with HIPAA rules and regulations.
• De-escalate dissatisfied patients, offering assistance and support to enhance satisfaction.
• Secure sensitive information via assigned systems and established procedures.
• Provide historical references using efficient filing and retrieval systems.
• Contribute to team success by tackling related tasks and remaining flexible for the position's needs.
• Interact positively and professionally across multiple departments while working independently or collaboratively.
• Deliver superior customer service excellence at every touchpoint.

These responsibilities highlight the versatile nature of the role, demanding adaptability and a commitment to excellence.

Required Qualifications

To excel as an Associate Patient Care Coordinator with Robert Half, candidates should possess:

• A high school diploma or GED equivalent.
• At least 1 year of experience in front desk, medical office, or customer service roles.
• Proficiency with practice management systems and basic office software (e.g., EHR systems).
• Exceptional verbal and written communication skills for patient interactions.
• Demonstrated ability to multitask and thrive in high-volume, fast-paced settings.
• Thorough understanding of HIPAA privacy regulations to safeguard patient data.
• Proven customer service skills, including de-escalation and complaint resolution.
• Strong organizational abilities for managing appointments, files, and workflows.
• Flexibility to work both solo and in team environments across departments.
• Positive, professional demeanor with a passion for patient advocacy.

Robert Half values candidates who embody reliability, empathy, and efficiency—qualities that drive success in Fayetteville's healthcare sector.

Why Join Us

Partnering with Robert Half means more than a job; it's a launchpad for your career. Enjoy weekly pay, access to top healthcare employers in Fayetteville, NC, and comprehensive benefits like health insurance, 401(k), and professional training. Our network opens doors to permanent placements and diverse opportunities in medical administration.

Working in Fayetteville, a vibrant city near Fort Liberty with a rich history and growing healthcare demand, you'll contribute to community wellness while advancing personally. Robert Half's reputation for excellence ensures you're supported every step. Apply now for this full-time Associate Patient Care Coordinator position and elevate your career with a trusted industry leader. Keywords: Patient Care Coordinator jobs Fayetteville NC, medical receptionist, front desk healthcare, Robert Half careers.