About the Benefits Support Analyst Role at Robert Half

Robert Half is thrilled to present an exciting opportunity for a skilled Benefits Support Analyst to join our dynamic team in Memphis, Tennessee, United States. This fully remote contract position offers an initial duration of three months with strong potential for extension, making it ideal for professionals seeking flexibility and growth in human resources. As a Benefits Support Analyst, you will play a pivotal role in managing benefit-related data, ensuring compliance, and providing essential backup for payroll and benefits functions. With a competitive rate of $20 per hour, this role demands excellent organizational skills, meticulous attention to detail, and proficiency in industry-leading tools like Workday and Zendesk.

In today's fast-paced HR landscape, accurate benefits administration is crucial for employee satisfaction and regulatory compliance. At Robert Half, our Benefits Support Analysts are the backbone of seamless operations, handling everything from data audits to inquiry resolution. If you thrive in remote environments and have a passion for HR technology, this position offers the perfect blend of challenge and autonomy. SEO-optimized for careers in Memphis, TN, this role aligns with top searches for remote HR jobs, benefits analyst positions, and Workday specialists.

Key Responsibilities

• Manage benefit-related data within Workday, conducting thorough audits to ensure accuracy and running comprehensive reports to update information as needed.
• Provide critical backup support for payroll processes, including retro deduction cycles and leave of absence administration, minimizing disruptions.
• Assist with processing Life Events and benefit changes for new team members, delivering timely and accurate responses to inquiries from colleagues and managers.
• Complete essential compliance forms such as QMSCOs (Qualified Medical Support Child Order) and Medicare Requests for Employment Information to uphold legal standards.
• Support the benefits team in 401k administration and other benefit functions, ensuring smooth operations across all areas.
• Maintain accurate records and oversee sensitive data with unwavering attention to detail, safeguarding employee privacy.
• Collaborate closely with HR teams and managers to resolve benefit-related issues efficiently and proactively.
• Leverage advanced Excel skills, including pivot tables, VLOOKUPs, and data analysis, to generate insightful reports and support decision-making.
• Ensure strict adherence to regulatory requirements related to benefits administration, staying ahead of industry changes.
• Deliver exceptional customer service and clear communication to address benefit inquiries effectively, enhancing employee experience.

Required Qualifications for Success

To excel as our Benefits Support Analyst, candidates must possess a proven track record in HR support roles, with hands-on experience in benefits and payroll. Key qualifications include proficiency in Workday for data management and Zendesk for ticketing and support. Advanced Microsoft Excel expertise is non-negotiable, particularly with functions like pivot tables, VLOOKUPs, and complex formulas for reporting.

Ideal candidates demonstrate strong organizational abilities, impeccable attention to detail, and the capacity to handle sensitive information confidentially. Familiarity with compliance processes, such as QMSCOs and Medicare reporting, is essential, alongside knowledge of 401k administration and leave management. Excellent communication skills are vital for collaborating with HR, managers, and employees remotely. A customer-service oriented mindset will set you apart in resolving inquiries swiftly and professionally. While a bachelor's degree in HR, business, or a related field is preferred, equivalent experience in contract-based HR roles will be considered.

Technical and Soft Skills Highlighted

Must-Have Skills: Workday, Zendesk, Advanced Excel, Benefits Data Management, Payroll Backup, Compliance Processing, 401k Support, Regulatory Knowledge, Data Auditing, Customer Service Excellence.

Why Join Robert Half as a Benefits Support Analyst?

Robert Half stands as a leader in staffing and consulting, offering unparalleled opportunities for HR professionals. This remote Benefits Support Analyst role in Memphis, TN, provides not just competitive pay but also exposure to cutting-edge tools and real-world HR challenges. Enjoy the flexibility of full remote work, potential contract extensions, and the chance to build your network within a reputable firm. Our supportive culture fosters professional growth, with access to training in Workday, Zendesk, and advanced HR practices.

Benefits include a $20 hourly rate (estimating $41,600-$52,000 annualized), work-from-home setup, and collaboration with top-tier teams. Join us to advance your career in benefits administration, contribute to employee well-being, and be part of innovative HR solutions. Apply now for this SEO-optimized job in Memphis, Tennessee—Robert Half careers await talented individuals like you!