Bilingual in Spanish Customer Service Representative - Mount Laurel, NJ

Join Robert Half's dynamic team as a Bilingual in Spanish Customer Service Representative in Mount Laurel, New Jersey. This long-term contract role offers a fantastic entry point into a supportive organization where you can deliver top-tier customer service while advancing your career. If you're fluent in Spanish and English, thrive in fast-paced environments, and have a passion for helping people, this position is your opportunity to shine. Robert Half, a leader in staffing and recruitment, connects talented professionals like you with rewarding opportunities in customer service.

About the Role

As a Bilingual in Spanish Customer Service Representative, you'll be the friendly voice on the line for diverse clients, handling inquiries, updating accounts, and ensuring every interaction exceeds expectations. Located in Mount Laurel, New Jersey, this role demands precision in data entry and a commitment to exceptional service. With Robert Half's reputation for excellence, you'll work in a collaborative atmosphere that values punctuality, teamwork, and adaptability. Whether resolving issues or directing customers seamlessly, your bilingual skills will make a real impact. This contract position provides stability and potential for growth, making it ideal for motivated individuals seeking long-term opportunities in customer service careers.

Key Responsibilities

Your day-to-day will involve a variety of engaging tasks designed to keep customer satisfaction at the forefront:

• Respond promptly to incoming calls from Spanish-speaking and English-speaking customers, addressing a wide range of inquiries with empathy and efficiency.
• Assist clients in updating critical personal information, such as addresses, names, and contact details, ensuring account accuracy.
• Provide clear, accurate information and expertly route customers to the right departments or personnel for specialized assistance.
• Maintain meticulous data entry standards, updating records in real-time to support seamless operations.
• Deliver outstanding customer service in line with company policies, always prioritizing client needs.
• Log every interaction comprehensively and follow up proactively to guarantee issue resolution.
• Collaborate closely with team members and supervisors to streamline processes and tackle challenges head-on.
• Arrive punctually and prepared for your shift, demonstrating reliability in a high-volume setting.
• Adapt fluidly to changing priorities in a dynamic environment while upholding the highest professional standards.

These responsibilities highlight the role's focus on bilingual communication, precision, and customer-centric service—core pillars of success at Robert Half.

Required Qualifications

To excel in this Bilingual Customer Service Representative role, bring the following to the table:

• Full bilingual proficiency in Spanish and English, both verbally and in writing.
• Proven customer service experience, ideally in a call center or similar fast-paced environment.
• Exceptional attention to detail for error-free data entry and record management.
• Strong communication skills to handle diverse customer needs effectively.
• Familiarity with CRM software and basic computer proficiency.
• High school diploma required; associate's degree or relevant certifications a plus.
• Demonstrated punctuality, reliability, and a professional demeanor.
• Ability to thrive under pressure, multitask, and collaborate in a team setting.
• Adaptability to evolving workflows and a positive, solution-oriented mindset.

Robert Half values candidates who embody these traits, ensuring you're equipped to contribute immediately and grow with us.

Why Join Us at Robert Half?

Robert Half offers more than just a job—it's a launchpad for your customer service career. Enjoy competitive pay at $18 per hour (approximately $37,440 annually based on full-time hours), a supportive work culture, and genuine growth potential. As a long-term contract role, it provides job security while opening doors to permanent positions. Benefit from Robert Half's industry-leading training, employee perks, and networking opportunities. Located in vibrant Mount Laurel, New Jersey, you'll be part of a community-focused area with easy access to Philadelphia and the Jersey Shore. Join thousands of professionals who've advanced their careers through Robert Half. Apply today and elevate your future in bilingual customer service!

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