Billing Supervisor/Manager - Join Robert Half's Network of Top Talent

Are you a detail-oriented finance professional with a passion for student success and financial accuracy? Robert Half is proud to partner with a prestigious educational institution in San Francisco, California, to find an exceptional Billing Supervisor/Manager. This critical role oversees daily student billing operations, ensuring seamless tuition processing, payment plans, and exceptional service to students and families. If you thrive in higher education billing environments and have expertise in Title IV compliance, this position offers a rewarding opportunity to make a direct impact on student financial experiences.

In this full-time role, you'll lead billing operations for a dynamic campus community, collaborating with Financial Aid, Registrar, and other departments. San Francisco's vibrant educational landscape demands professionals who can balance regulatory compliance with compassionate customer service. With Robert Half's expertise in finance and accounting placements, we connect top talent like you to careers that advance your professional growth.

About the Role

The Billing Supervisor/Manager is the backbone of student financial services, managing everything from tuition statements to refund processing. Located in the heart of San Francisco, CA, this position requires a proactive leader who can handle high-volume billing cycles while maintaining meticulous records. You'll ensure every student account is accurate, compliant, and up-to-date, contributing to the institution's financial health and student satisfaction. This role is ideal for experienced billing specialists seeking supervisory responsibilities in a supportive academic setting. Robert Half streamlines your candidacy—apply today and elevate your career in educational finance.

Key Responsibilities

Your day-to-day will involve a blend of operational oversight, customer interaction, and analytical reporting:

• Generate and distribute accurate tuition and fee statements each academic term, ensuring timely delivery to thousands of students.
• Record all charges, adjustments, payments, and credits with precision to maintain impeccable student accounts.
• Administer and monitor installment payment plans, verifying compliance with institutional guidelines and federal regulations.
• Process refunds efficiently, adhering strictly to Title IV requirements and internal policies.
• Provide responsive customer service, addressing billing inquiries from students, parents, and guardians with empathy and expertise.
• Issue payment reminders and manage collections for past-due accounts, minimizing delinquencies.
• Partner closely with Financial Aid and Registrar teams to reconcile accounts and resolve discrepancies.
• Assist in monthly reconciliations between student ledgers, general ledger, and financial aid systems.
• Stay abreast of evolving student billing policies, procedures, and best practices in higher education finance.
• Prepare comprehensive reports on account aging, balances, payment trends, and plan adherence for leadership review.
• Handle additional duties as needed, showcasing your versatility in a fast-paced environment.

Required Qualifications

To excel, you'll bring:

• A Bachelor's degree in Accounting, Finance, Business, or a related discipline.
• At least 3-5 years in billing supervision, accounts receivable, or student services, preferably in education.
• Deep familiarity with student information systems like Banner, PeopleSoft, or similar ERP tools.
• Proven track record in Title IV compliance, refund processing, and payment plan management.
• Advanced Excel skills for data analysis, reporting, and reconciliations.
• Exceptional interpersonal skills for handling sensitive financial discussions.
• Strong organizational abilities to manage multiple priorities during peak billing periods.
• Experience generating financial reports and collaborating cross-departmentally.

Robert Half prioritizes candidates with higher education experience who demonstrate leadership potential and a commitment to accuracy.

Why Join Us?

Partner with Robert Half for unparalleled career support in San Francisco's competitive job market. This Billing Supervisor/Manager role offers a competitive salary of $70,000-$90,000, plus robust benefits including health coverage, 401(k) matching, PTO, and professional development. Work in a mission-driven institution shaping future leaders, with hybrid flexibility and a collaborative culture. San Francisco, California, United States, provides an inspiring backdrop for your career. For immediate consideration, connect with our recruiter via LinkedIn. Robert Half: Where finance careers thrive. (Word count: 812)