About the Case Manager Role at Robert Half

Join Robert Half in making a profound difference in the lives of vulnerable individuals as a Case Manager in San Francisco, California. This contract position is perfect for compassionate professionals passionate about housing stability, mental health support, and community reintegration. You'll work directly with formerly homeless tenants facing complex challenges like mental health issues and substance abuse, helping them achieve long-term independence. In this dynamic role, expect to manage a substantial caseload while fostering meaningful connections and accessing vital resources. Robert Half values dedicated team players who thrive in collaborative environments, offering a platform to leverage your expertise in social services for real community impact. With San Francisco's unique blend of urban innovation and social needs, this position stands out as a rewarding opportunity to contribute to housing initiatives amid California's high-demand support landscape.

Key Impact Areas

Your daily work will center on comprehensive tenant support, from initial outreach to sustained engagement. This role demands resilience, empathy, and strategic thinking to navigate barriers effectively, positioning you as a pivotal advocate in tenants' journeys toward stability.

Key Responsibilities

As a Case Manager, you'll handle a diverse set of duties designed to promote tenant success and community cohesion. Expect to manage 60-90 units, conducting entry outreach and regular assessments to tailor services. Build lasting rapport through frequent interactions and targeted interventions for housing retention. Guide clients through benefits enrollment, rent management, and property habitability resolutions, including inspections and pest control coordination. Spearhead community events like tenant groups and social gatherings to build supportive networks. Link individuals to employment and external services, ensuring follow-through. In crises, apply de-escalation and provide immediate support. Collaborate across departments and with providers for holistic care, while meticulously documenting cases and reporting incidents per legal standards. This multifaceted role ensures every day brings opportunities for transformative change.

Required Qualifications

Ideal candidates bring proven experience in case management, particularly with homeless populations facing mental health or substance abuse challenges. Key qualifications include expertise in outreach, rapport-building, crisis intervention, and de-escalation; familiarity with benefits navigation, housing inspections, and community programming; strong collaboration skills with internal/external partners; and proficiency in confidential record-keeping and mandatory reporting. A Bachelor's in Social Work, Psychology, or related field is preferred, alongside excellent communication and problem-solving abilities. Must hold a valid driver's license for outreach travel. Robert Half seeks empathetic, organized professionals ready to excel in San Francisco's fast-paced social services sector.

Why Join Us at Robert Half?

Robert Half offers more than a job—it's a chance to advance your career while driving social good. Enjoy competitive pay, flexible contract terms, and a supportive team culture. Benefit from professional growth through training in best practices, exposure to innovative housing programs, and networking in California's vibrant nonprofit scene. Make a tangible impact in San Francisco, where your efforts directly combat homelessness and promote equity. With Robert Half's reputation for excellence, this role propels your expertise in case management, SEO-optimized for careers in social work, housing support, and mental health services. Join us to empower lives and build a fulfilling path forward. (Word count: 728)