About the CFS Agent Role

Join Robert Half's esteemed client in the heart of El Segundo, California, as a CFS Agent working the Tuesday-Saturday 7AM-4PM shift. In the bustling logistics and freight industry, Container Freight Stations (CFS) serve as critical hubs for consolidating, deconsolidating, and managing cargo shipments. This long-term contract position offers a stable career path for detail-oriented professionals passionate about customer service and operational efficiency. With an hourly rate of $19.95, you'll contribute to seamless supply chain operations while enjoying a predictable schedule in one of Southern California's premier business hubs near Los Angeles International Airport.

El Segundo, CA, is renowned for its aerospace, tech, and logistics sectors, making it an ideal location for logistics careers. As a CFS Agent, you'll play a pivotal role in ensuring cargo moves swiftly and accurately from ocean containers to final destinations, supporting importers, exporters, and carriers alike. Robert Half specializes in placing top talent in such roles, providing you with expert support throughout your contract.

Why This Role Stands Out

This isn't just a job—it's an entry into the dynamic world of international freight forwarding. Expect hands-on experience with real-world logistics challenges, from customs clearance to delivery scheduling, all while honing customer-facing skills that are highly transferable across industries.

Key Responsibilities

Your day-to-day duties as a CFS Agent will keep you at the center of operations, blending administrative precision with customer-focused interactions.

• Deliver exceptional customer service by promptly addressing client inquiries, resolving issues related to CFS operations, and building lasting relationships in a high-volume environment.
• Process and meticulously track customer orders, ensuring every detail is captured in accurate documentation to prevent delays or errors.
• Coordinate seamlessly with internal teams, including warehouse staff, drivers, and management, to facilitate efficient cargo handling, stuffing, stripping, and delivery.
• Manage critical paperwork such as bills of lading, commercial invoices, packing lists, and customs documentation, ensuring full compliance with U.S. Customs and Border Protection (CBP) regulations and international trade laws.
• Schedule pick-up and delivery appointments using advanced logistics software, optimizing routes and timelines to minimize costs and maximize customer satisfaction.
• Maintain organized, up-to-date records in company databases and ERP systems, generating reports as needed for audits and performance tracking.
• Operate multi-line phone systems proficiently, handling inbound calls from clients, vendors, and partners while juggling multiple priorities.
• Uphold strict adherence to company policies, safety protocols, and industry standards like those set by the International Air Transport Association (IATA) or Federal Maritime Commission (FMC).
• Collaborate proactively with team members to troubleshoot issues, implement process improvements, and drive overall operational efficiency in a fast-paced CFS environment.

Required Qualifications

To excel as a CFS Agent with Robert Half in El Segundo, CA, bring the following expertise and mindset:

• High school diploma or GED required; associate's degree in logistics, supply chain management, or business preferred.
• 1+ years of experience in logistics, freight forwarding, customer service, or warehouse operations—Container Freight Station experience is a plus.
• Exceptional attention to detail and organizational skills to handle high volumes of documentation without errors.
• Strong verbal and written communication abilities, with proficiency in multi-line phone etiquette.
• Comfortable with Microsoft Office Suite, logistics software (e.g., AS/400, TMS), and database management.
• Knowledge of shipping documents, customs regulations, and Incoterms highly desirable.
• Ability to thrive in a fast-paced, team-oriented setting with a positive, solution-focused attitude.
• Availability for Tuesday-Saturday 7AM-4PM shift; punctuality and reliability are non-negotiable.
• Physical ability to occasionally lift files or small packages; mostly desk-based with warehouse exposure.

Robert Half values diversity and provides equal opportunity employment. Background checks may be required.

Why Join Us

Partnering with Robert Half means more than a paycheck—it's access to a world-class talent network. Enjoy competitive $19.95 hourly pay (approximately $41,538 annually based on 40 hours/week), weekly direct deposit, and the stability of a long-term contract. Build your resume in logistics, a recession-resistant field with growing demand due to e-commerce and global trade.

Our client offers a modern facility in El Segundo, steps from beaches and tech innovators like Boeing and Mattel. Benefit from Robert Half's dedicated recruiters, skill-building resources, and exclusive job alerts. Advance your career with performance feedback, potential extensions, or conversions to permanent roles. Join a supportive team where your contributions directly impact customer success and operational excellence. Apply today for this CFS Agent position and elevate your logistics journey with Robert Half!

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