About the Client Services Coordinator Role at Robert Half

Join Robert Half's dynamic team in Minneapolis, Minnesota, as a Client Services Coordinator. This pivotal full-time position serves as the essential bridge between our residential and commercial clients and our expert service department. In this role, you'll ensure seamless communication, exceptional service delivery, and client satisfaction in a fast-paced environment. Robert Half, a leader in professional services, values coordinators who excel at schedule management, meticulous record-keeping, and providing top-tier client support. If you thrive in dynamic settings and have a passion for client relations, this opportunity offers rewarding career growth in the heart of the Twin Cities.

Minneapolis offers a vibrant backdrop for your professional journey, with its booming business scene, cultural amenities, and high quality of life. As a Client Services Coordinator, you'll contribute to client success stories while advancing your expertise in customer service coordination, CRM systems, and administrative excellence.

Key Responsibilities

Your day-to-day impact will be profound:

• Coordinate and confirm service appointments for residential and commercial clients, adeptly handling rescheduling to maintain smooth operations.
• Maintain precise client records, including detailed service histories, invoices, and notes within our state-of-the-art CRM system.
• Monitor service completion status, ensuring all work orders and client data are accurately documented and organized for efficiency.
• Collaborate closely with the service team to communicate client requests, feedback, and needs, guaranteeing timely and effective responses.
• Assist in managing accounts receivable by following up on overdue balances with professionalism and persistence.
• Proactively identify opportunities for process improvements in scheduling, client communication workflows, and overall service delivery.
• Professionally manage incoming calls, providing prompt and courteous responses to client inquiries and concerns.
• Draft, design, and distribute engaging newsletters, industry updates, and targeted client communications to foster strong relationships.
• Handle additional administrative tasks, from data entry to report generation, supporting the broader service coordination efforts.

Required Qualifications for Success

To excel as a Client Services Coordinator at Robert Half, bring the following:

• High school diploma required; associate's or bachelor's degree in business administration, communications, or related field preferred.
• At least 2 years of hands-on experience in client services, customer support, scheduling, or administrative roles.
• Strong proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite (Excel, Word, Outlook).
• Exceptional communication skills, both verbal and written, with a knack for professional phone etiquette.
• Proven organizational skills, with the ability to multitask in a dynamic, high-volume environment.
• Experience with accounts receivable, billing processes, or basic financial follow-up is highly desirable.
• Demonstrated problem-solving abilities and a proactive approach to process optimization.
• Comfortable in a team-oriented setting, with excellent collaboration skills.

Robert Half seeks candidates who are detail-oriented, client-focused, and eager to grow. No advanced certifications are required, but familiarity with service industry tools is a plus.

Why Join Robert Half in Minneapolis?

Robert Half offers more than just a job—it's a launchpad for your career in client services. Enjoy a competitive salary of $50,000 - $60,000 annually, tailored to your experience, in Minneapolis, MN. Our comprehensive benefits package includes health, dental, and vision insurance; 401(k) with generous matching; ample PTO; and ongoing professional development through training programs and mentorship.

Work in a supportive culture that prioritizes work-life balance, innovation, and employee wellness. As part of our Minneapolis team, you'll access flexible scheduling, performance bonuses, and opportunities for advancement into senior coordinator or management roles. Robert Half is committed to diversity, equity, and inclusion, fostering an environment where your contributions drive real impact.

Ready to elevate your career? Apply today for this Client Services Coordinator position and become part of a company renowned for excellence in professional staffing and services. Keywords: client services jobs Minneapolis, customer coordinator careers, CRM specialist Minnesota, administrative roles Twin Cities.