About the Clinical Application Support Specialist Role

Join Robert Half as a Clinical Application Support Specialist and become the vital link between clinical operations and cutting-edge technology in healthcare. This hybrid position, based primarily in Albuquerque, New Mexico, with options in Dallas, Texas, or Milwaukie, Wisconsin, offers a dynamic opportunity to support essential clinical software systems. You'll ensure clinicians have reliable access to EHR (Electronic Health Records), insurance verification tools, dictation software, and scheduling applications, enabling safe, efficient, and high-quality patient care.

In this role, you'll thrive in a fast-paced healthcare environment, collaborating with clinicians, IT teams, and vendors to troubleshoot issues, optimize workflows, and drive technological improvements. With regular facility travel and participation in a 24/7 on-call rotation, you'll play a crucial part in maintaining seamless operations across multiple sites. If you have a strong clinical background combined with technical expertise, this position at Robert Half provides the perfect platform to make a meaningful impact.

Key Responsibilities

As the primary support contact for all clinical applications, your days will be filled with high-impact tasks:

• Troubleshoot and resolve complex system issues, from EHR glitches to dictation workflow bottlenecks.
• Deliver hands-on training to clinicians and staff, empowering them to leverage technology effectively.
• Analyze workflows and propose enhancements that boost efficiency and compliance.
• Support critical areas like provider documentation, transcription, and insurance verification.
• Conduct audits for data accuracy and regulatory adherence.
• Maintain up-to-date documentation, training materials, and communication channels.
• Partner with IT and vendors for upgrades, enhancements, and downtime management.
• Provide onsite support via travel and handle on-call duties for uninterrupted service.

Required Qualifications

To excel as a Clinical Application Support Specialist at Robert Half, bring these essential qualifications:

• Demonstrated clinical knowledge and experience in healthcare settings.
• Proficiency with EHR systems, dictation tools, scheduling software, and insurance verification platforms.
• Strong troubleshooting skills for complex technical and workflow challenges.
• Exceptional communication and training abilities to bridge clinical and IT teams.
• Analytical mindset for workflow optimization and process improvements.
• Understanding of healthcare compliance, data security, and auditing processes.
• Availability for hybrid work, travel, and 24/7 on-call rotation.
• Bachelor's degree in healthcare informatics, nursing, IT, or a related field (preferred).
• At least 2-3 years of experience in clinical applications support or similar roles.

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Why Join Us at Robert Half?

Robert Half offers more than just a job—it's a career launchpad in the evolving healthcare technology landscape. Enjoy a competitive salary estimated at $75,000-$95,000 annually based on Albuquerque market rates, plus a robust benefits package including hybrid flexibility, professional growth, and collaborative culture. You'll contribute to patient outcomes by ensuring technology supports exceptional care, while gaining exposure to advanced systems and vendor partnerships.

With locations in vibrant Albuquerque, NM, and options in Dallas or Milwaukie, this full-time role promises work-life balance with impactful rewards. Robert Half values innovation, teamwork, and employee development, providing training, 401(k) matching, health benefits, and on-call incentives. Stand out in healthcare IT—apply today for this rewarding Clinical Application Support Specialist position and elevate clinical operations with Robert Half.