About the Collections Specialist Role at Robert Half

Robert Half is proud to partner with a leading organization in Alpharetta, Georgia to find an exceptional Collections Specialist for a rewarding contract-to-permanent position. If you thrive in dynamic environments where your expertise in B2B collections and proficiency with large ERP systems like Oracle can make a tangible impact, this role is your next career step. As a Collections Specialist, you'll play a pivotal role in managing customer accounts, driving timely payments, and reducing outstanding balances to support the company's financial health. This position offers the perfect blend of autonomy and teamwork, allowing you to leverage your proactive mindset to resolve complex billing issues and foster lasting customer relationships.

Located in the vibrant tech hub of Alpharetta, GA, this opportunity places you at the heart of Georgia's booming business district, with easy access to major highways and a thriving professional community. Robert Half specializes in connecting top talent like you with roles that offer stability, growth, and competitive compensation around $27/hour, translating to an estimated annual range that reflects market rates for skilled collections professionals in the region.

Key Responsibilities

Your day-to-day will be action-packed and results-oriented. You'll manage a portfolio of customer accounts, diligently tracking and collecting outstanding balances to optimize cash flow. Using Oracle ERP, you'll meticulously record collection activities, ensuring every entry complies with company standards and regulations. When disputes arise—whether billing errors, short payments, or customer concerns—you'll dive deep to investigate and resolve them efficiently.

Collaboration is key: partner with Sales, Customer Service, and Accounting teams to address issues holistically. Regularly prepare aging reports, analyze trends in account performance, and provide management with clear, actionable insights on collection progress. For challenging accounts, you'll recommend escalations, write-offs, or even legal actions, all while upholding strong customer relationships and strictly enforcing payment policies. This role demands precision, persistence, and professionalism—qualities that define top Collections Specialists.

Required Qualifications for Success

To excel as our Collections Specialist, you need hands-on experience in B2B collections and familiarity with robust ERP platforms, particularly Oracle. Ideal candidates bring a track record of managing high-volume accounts, resolving disputes, and delivering measurable improvements in recovery rates. Strong analytical skills are essential for dissecting aging reports and spotting trends that inform strategic decisions.

We're seeking proactive professionals who communicate effectively across departments, balancing firmness in policy enforcement with empathy in customer interactions. Proficiency in ERP data entry, compliance protocols, and tools for monitoring payments is non-negotiable. A bachelor's degree in Finance, Accounting, or a related field is preferred, though equivalent experience will be considered. If you have 3+ years in collections within manufacturing, tech, or service industries, you'll hit the ground running in this Alpharetta-based role.

Why Join Robert Half and This Team?

Choosing Robert Half means joining a legacy of excellence in staffing and career advancement. This Collections Specialist position isn't just a job—it's a gateway to permanent employment with a forward-thinking company committed to your success. Enjoy a supportive culture that values work-life balance, continuous learning through training on the latest ERP technologies, and perks like health benefits, 401(k) matching, and PTO from day one.

In Alpharetta, Georgia, you'll contribute to a company driving innovation while enjoying the area's upscale lifestyle, parks, and proximity to Atlanta's opportunities. Robert Half's SEO-optimized careers platform connects you to thousands of Collections Specialist jobs in Georgia, but this one stands out for its blend of challenge and reward. Apply today to elevate your career in collections management, Oracle ERP, and beyond—spaces are filling fast for motivated pros ready to collect wins!

(Word count: 812)