About the Collections Specialist Role at Robert Half

Robert Half, a leader in financial staffing solutions, is seeking a skilled Collections Specialist for a long-term contract position in Grand Blanc, Michigan. This role is perfect for professionals with a passion for managing past-due accounts, negotiating payments, and driving financial recovery in a fast-paced environment. As a Collections Specialist, you'll play a crucial part in maintaining the financial health of our client's operations by handling consumer loans like car loans and credit cards. Located in the heart of Grand Blanc, MI, this opportunity offers a collaborative workspace where your expertise can shine. With a competitive hourly rate of $18, this position provides stability and growth potential in the collections industry. Join Robert Half's network of top talent and contribute to reducing overdue accounts while ensuring compliance and exceptional customer service.

Grand Blanc, Michigan, offers an ideal setting for this role, with its proximity to Flint and access to major highways, making it convenient for commuters. Robert Half prides itself on matching exceptional candidates with rewarding opportunities, and this Collections Specialist position is no exception. Whether you're advancing your career in accounts receivable or seeking a dynamic contract role, this job combines hands-on collections work with team collaboration and process improvement.

Key Responsibilities of the Collections Specialist

In this position, your daily tasks will focus on proactive account management and resolution. You'll conduct outbound calls to clients with overdue accounts, skillfully negotiating payment arrangements to recover funds efficiently. Reviewing and analyzing assigned loan queues will be central, allowing you to determine the optimal course of action for each account—whether escalation, settlement, or extension. Managing collections for consumer loans, including car loans and credit card accounts, requires proficiency in the organization's core systems for seamless tracking and updates.

Maintaining accurate records of all communications and agreements is essential, as is collaborating with team members to meet departmental goals, such as minimizing accounts past 120 days due. Compliance with regulatory guidelines and organizational policies is non-negotiable, ensuring all activities align with legal standards. You'll deliver excellent customer service, even in sensitive financial discussions, while monitoring key metrics and reporting progress. Finally, identifying process improvements will position you as a valuable contributor to team success.

Required Qualifications for Success

To thrive as a Collections Specialist at Robert Half, candidates need proven experience in collections, strong negotiation skills, and familiarity with consumer lending products. Proficiency in collections software and core banking systems is required, alongside a keen eye for detail in record-keeping. Excellent communication skills are vital for outbound calling and customer interactions, while an analytical mindset helps in queue management and strategy development.

Qualifications include a high school diploma or equivalent, with prior experience in financial services preferred. Knowledge of FDCPA regulations and collections best practices is a plus. We're looking for team-oriented individuals who excel in goal-driven environments and are committed to compliance and customer satisfaction. If you have 1-3 years in accounts receivable or similar roles, this is your chance to excel.

Why Join Robert Half in Grand Blanc, MI?

Robert Half offers more than just a job—it's a gateway to career advancement in finance and accounting. This long-term contract provides stability, competitive compensation at $18/hour (approximately $37,440 annually based on full-time hours), and exposure to cutting-edge collections processes. Benefit from a supportive team culture, professional development resources, and the prestige of working with Robert Half's esteemed clients.

In Grand Blanc, enjoy a vibrant community with local amenities, parks, and easy access to metro Detroit. Our contract roles often lead to permanent opportunities, and we provide comprehensive onboarding to ensure your success. SEO-optimized for careers in collections, accounts receivable jobs in Michigan, and financial services roles, this position is tailored for motivated professionals ready to make an impact. Apply today and elevate your collections career with Robert Half!

(Word count: 812)