About the Collections Specialist Role at Robert Half

Robert Half, a global leader in financial and accounting staffing solutions, is seeking a skilled Collections Specialist to join our dynamic team in Houston, Texas, United States. This exciting long-term contract position offers a flexible hybrid work model, blending in-office collaboration with remote flexibility to support work-life balance. As a Collections Specialist, you will play a pivotal role in managing high-volume accounts receivable, driving timely payments, and optimizing collection strategies. Ideal for proactive professionals with strong problem-solving abilities and exceptional communication skills, this role is perfect for those passionate about finance, data analysis, and client relations in the bustling energy capital of Houston.

In this position, you'll leverage intermediate Excel expertise—including formulas, pivot tables, and VLOOKUPs—to dissect complex data sets, track outstanding invoices, and generate insightful reports. You'll engage directly with clients via phone and email, negotiating resolutions and fostering positive relationships while ensuring compliance with industry standards. With Houston's thriving business landscape, including energy, healthcare, and manufacturing sectors, you'll contribute to the financial health of diverse organizations through Robert Half's prestigious client network.

Why Houston, TX is the Ideal Location

Houston, Texas, offers an unmatched professional environment with its world-class infrastructure, diverse economy, and vibrant culture. Working hybrid here means accessing top-tier amenities while enjoying the flexibility of remote days. Robert Half's Houston office is centrally located, providing easy commutes and proximity to major hubs.

Key Responsibilities

As our Collections Specialist, your day-to-day impact will be significant. You'll manage a high volume of accounts, ensuring efficient follow-ups and resolutions. Key duties include:

• Overseeing the full collections lifecycle for numerous accounts, prioritizing timely payments and minimizing delinquencies.
• Employing advanced Excel functions like formulas, pivot tables, and VLOOKUPs to analyze payment trends, organize data, and produce actionable insights.
• Conducting outbound calls and emails to clients, skillfully negotiating payment plans and resolving disputes with empathy and professionalism.
• Partnering with sales, accounting, and customer service teams to reconcile discrepancies and refine processes for maximum efficiency.
• Diligently documenting all interactions, statuses, and outcomes in CRM and accounting systems for audit-ready records.
• Leveraging specialized software to monitor accounts receivable aging, forecast cash flow, and enhance operational workflows.
• Handling inbound inquiries on billing, payments, and claims with speed and accuracy.
• Processing claims while upholding strict company policies, legal regulations, and best practices in collections.
• Proactively identifying process improvements, such as automation opportunities or strategy tweaks, to boost recovery rates and team performance.

These responsibilities demand a results-oriented approach, where your contributions directly influence financial outcomes and client satisfaction.

Required Qualifications

To excel as a Collections Specialist at Robert Half, candidates should possess:

• Proven experience in collections, accounts receivable, or similar roles, ideally in a high-volume environment.
• Intermediate to advanced Microsoft Excel proficiency, with hands-on expertise in formulas, pivot tables, VLOOKUPs, and data visualization.
• Superior communication skills for client-facing interactions via phone, email, and virtual meetings.
• Familiarity with accounting software (e.g., QuickBooks, SAP) and CRM platforms (e.g., Salesforce).
• Strong analytical and problem-solving abilities to tackle complex payment issues.
• Negotiation prowess and a customer-centric mindset to secure resolutions amicably.
• Exceptional organizational skills for maintaining meticulous records and multitasking.
• Knowledge of collections best practices, compliance standards (e.g., FDCPA), and financial regulations.
• Bachelor's degree in Finance, Accounting, Business, or a related field preferred; equivalent experience considered.

Prior hybrid or remote work experience is a plus, as is a track record of driving collection improvements.

Why Join Robert Half?

Robert Half stands out as the premier choice for finance professionals seeking rewarding contract opportunities. Our long-term contract ensures stability, while the hybrid model promotes flexibility. Enjoy competitive pay estimated at $52,000-$65,000 annually (based on $25/hour for full-time equivalent in Houston), plus access to our unmatched benefits ecosystem—including professional development workshops, networking events, and career coaching.

Thrive in a supportive culture that values innovation, diversity, and growth. With Robert Half's global reputation, this role opens doors to permanent placements and expanded career paths in Houston's robust job market. Keywords: Collections Specialist jobs Houston TX, Accounts Receivable careers, Excel finance roles, hybrid contract work Texas.

Join us today and elevate your collections expertise while contributing to business success. Apply now for this high-impact opportunity!